We've all heard of the constant horror stories about the plague known as RRoD. Hawty McBloggy brings word of possibly the worst case of RRoD yet. Nathaniel suffered the RRoD syndrome just like a majority of Xbox 360 owners out there. Usually it's just a simple process of shipping off the console to get repaired. Unfortunately for Nathaniel, it wasn't just as simple as that.
Nathaniel has taken his 360 with him to various events where members of Rooster Teeth, Bungie and the Xbox 360 team had signed his console. Not only that, but the comic artist over at Rooster Teeth had drawn an awesome looking Master Chief on the 360. Nathaniel contacted Microsoft before sending in his 360 who ensured Nathaniel that he would receive the exact same Xbox 360 back from Microsoft. Nathaniel even included a letter with the 360 to insure no harm would come to the unit (which you can read on Hawty's blog).
Well, Nathaniel did receive the exact same 360 back, but some jackass decided to clean the Xbox 360 case. Keep in mind that all the custom work was done with sharpie so some jerk really took their time to destroy the work of art on the system. All that was left were a couple of smudge marks.
Seriously, how in the f*ck does someone look at the signatures and drawings and think for one second that they should clean the case down?! Microsoft assured him that he would receive his one of a kind Xbox 360 back unharmed and some guy who had way too much time on his hands destroyed the system. Hopefully he'll be able to run into the people who signed his system originally and get them to sign it again. It's pretty doubtful Microsoft will do anything to help the kid out.
[Via Simmons 2pt0 C-Blog]
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Fuckin' Microsoft... I bet someone got jealous or something... That blows.
That is fucked up.
That is wrong on sooo many levels. Whoever did this, obviously doesn't give a shit about games -- sickening!
WHAT THE FUCK.
I would cry. No joke.
X(
That is SO not cool! By the way, Hamza, acetone will easily dissolve most types of permanent marker — it’s an organic solvent that’s the principal component of most standard nail polish removers — so the blithering idiot who was responsible for this may not have had to exert himself/herself after all.
Also, large image is large.
that's fucked up, but maybe the guys at Rooster Teeth will make things right by getting this guy replacement artwork and signatures.
I have a sick sense of humour so I kinda find this funny. MS can't do anything right. At the same time I can't stand Halo, so fuckem.
i would fucking sue Microsoft for doing that. i would want to have the balls of the guy who cleaned it.
That story made me sad.
I'd drive down to Texas and kill the bitch who did it.
haha.
Seriously though... Someone yanked his case. And put a new one on and masked it with some smudges. there is no way they would've cleaned it like that. Plus, being a close personal friend of permanant markers and plastic, you'd never get all the ink out of the plastic, since its porous.
agreed with Cheeburga
Nathaniel has taken his 360 with him to various events where members of Rooster Teeth, Bungie and the Xbox 360 team had signed his console. Not only that, but the comic artist over at Rooster Teeth had drawn an awesome looking Master Chief on the 360. Nathaniel contacted Microsoft before sending in his 360 who ensured Nathaniel that he would receive the exact same Xbox 360 back from Microsoft. Nathaniel even included a letter with the 360 to insure no harm would come to the unit (which you can read on Hawty's blog).
Why does this sound like a perfect to fuck u set up. Honestly, if I was the kid, that Console should have kept it as a collectors item and not a playing console after it got signed by so many well known gaming developers.
This shit is getting out of hand.
What the hell is wrong with people?
Karma is a bitch.
That story takes their customer service to a whole new level. I thought it would be him telling MS that he wanted the same system back and they gave him a new one.... but who the hell would take the time to scrub all that Sharpie off?
*checks time*
11:38 pm.
Yep, a sad story to ruin my over wise mediocre day.
That really sucks.
Jerk cleaner is a jerk.
Thats fucked up. I really feel for this guy but I guess you can only blame him really. If that were my 360 and it cracked the shitter, I would have taken the case off, got somebody to repair the box locally or just purchased a new box and put that signed case on top of it.
Still that fucking sucks and I would be really fucked off at Microsoft and just wouldn't even bother with the fucktards and go to Sony
That's just too damn depressing for words
I feel sorry for the dude. Collecting all those signatures was not easy work, not to mention all the memories that disappeared with it. I think the guy should have played it safe and just bought a new 360 and keep the broken one as a sentimental trophy.
Screw you M$!
Well he's an idiot for not trying to fix it himself like uh...every one else.
Needless to say, I'm sure the box goes through more than one person's hands when it's being fixed. Clearly someone would've known what the signatures where. HE EVEN HAD A LETTER ATTACHED.... Christ almighty.
That's fucked up. The conspiracy nut in me likes to think that the "smudges" are a disguise for "cleaning" but that the real culprit stole the case for himself and replaced it with the "authentically cleaned by fucked up MS" version.
But Occham's Razor and all, so maybe MS is just full of dumbasses.
I would make that major guy personally go past every single guy whose sig was wiped out and get it all redone
Lock and load, folks. Time to bag us an asshole.
so ... the RRoD, fixed? No? Yes?
And where is your god now, MS fanboys? Where?!
I have a plain white face plate for the xbox 360 that i got signed by Plus 44 and when my console was sent off i took my face plate off and put the lame Full Auto face plate that i got for free because i beleived that i would get a different one back. Low and behold i got that crappy full auto plate back. Had i sent my autographed one i would have never seen it again....how messed up is that?
Buncha fuckers.
Rape in the 1st Degree... * Shamed @ M$ ! *
@uptonogood
LMFAO.. :P
sad, yes.
but come on man! WTF were you thinking sending something like that in??? should have just kept it and got a new 360.. i hear the newer ones run cooler too..
Damn, and that's some bitchin' art work on that case, too.
Damn shame.
Without knowing if he matched the serial numbers up to make sure 100% it was his same console, anyone who gets a RROD will almost always get back a different console, no question. Personally, I would've gotten a new console and done a case transplant and sent the old system in in the new case.
I guess his shield didn't spawn back. Would never happened if it had COD4 graffiti on it. :)
WTF? What bastards. Dude should lose his fucking job for that move.
Not a Halo fan, but this is messed up in so many ways.
They gotta fire somebody, I wanna hear what Major says.You know that guy is going to get hooked up by somebody, blessing in disguise.
Wow, that sucks.
Sue those mother fuckers!!!
Thats xbox's is worth alot of time and probably a good bit of money!!
Wow. But it kinda serves him right; if it's as sentimental as he said it was he should have kept it working or not. I'd just get another 360 and keep my, albeit non-working launch 360 and take it with me on bill and ted-ish adventures keeping a fresh, new one at home to play on.
But it's a little too late for that isn't it? And even if he gets all those signatures back it won't mean anything; It's different to have an object in your hands being signed in front of you (accumulating signatures over the years)and receiving something signed already.
This pissed me the hell off when I read it. How batshit stupid do you have to be to think that the user wanted the box wiped clean? And if it was for some supposed policy-related reason, that's horseshit. MS had better compensate him for it tenfold.
ARGH. I hate stupidity.
I feel bad for this dood. I emailed the person over at Hawtymcbloggy to see if I can lend my services to Nathaniel. I'm going to see if he want's a custom faceplate free of charge, just so he can have something (granted, not as sweet as the actual signatures) that will maybe help out a bit.
Microsoft deserves a "The Price is Right" fail sound.
While it does suck pretty hard, I've got to say shame on him from trusting that no harm would come based on the words of some customer service rep.
If that were my 360, there is no way in hell those signatures would be leaving my sight.
Hmmm...Question for others who've had RROD: Do your systems come back noticeably cleaner/sparklier? If so, it's probably company policy to clean them up before shipping them back, y'know, so they have that new console smell again. Which means there's probably some guy who's entire job is just to clean them up and he either:
a)didn't recognize the significance of the artwork, b)recognized it, and was told by a supervisor to clean it anyway, or
c)recognized it, but didn't give a shit, either because he was a low-wage/temp worker and didn't get paid enough to care or because he was too busy (I'm sure the RROD return center is a pretty busy place right now).
Sucks for that kid. Hope he can get some even better signatures in some kind of Sandlot-esque plot twist.
The whole time I was expecting that they had sent back a different console but definitely not that someone would have gone ahead and wiped it down. That decision completely baffles me. Even if it is procedure to do that to all freshly repaired systems I don't know why they couldn't of made an exception as it was very obviously not just some five year old's doodles, not to mention the fact that he discussed it ahead of time and included a letter.
I'm sure the person that cleaned it was offended by the "three shitsty" tag on the case.
That seriously sucks. And I was just getting ready to make a cblog about being happy with my Xbox repair service.
this greatly upsets me.
Holy fucking shit, this is just messed up =(
Lol, and I like how the pic of it all clean is on top of a customer survey
Seriously, this is Customer Service's fucking fault. He better get some fatass compensation (like the price of another Xbox and/or Bill Gates and all the RvB crew signatures and some sort of custom faceplate just for him). I love my Xbox 360 to death, but I still sympathize with this guy, and find the level of fucking retardation present in this failure to be unforgivable.
Bright side: He's got pictures of it. Microsoft should contact all the signers and get them to do up a purdy elite with silver sigs and a free year of LIVE.
The guy shouldn't have sent off a collector's item, what a dumbass. Any super nerd who recognizes it is gonna steal it. Anything that has a celebrity signature is instantly sealed and archived. He never should've turned the thing on once the sharpie hit the plastic, buy another one, there's plenty more 360s out there and one of yours....jackass...
"Sweet, I just got this xbawks signed, let me seal it up, and go get another one with the $300 I pulled out of my magic money making asshole."
Some people don't have an extra 3hundy to throw around.
I agree with others that this thing wasn't cleaned, it was switched. Lame.
Do you think the average mexican factory worker knows or cares who rooster teeth are? I don’t think so. It goes down an assembly line and probably one guy cleans every box that comes in…thats his only job is to clean the outside. Day and night cleaning boxes. He most likely doesn’t know how to not clean one, because if a dirty one got out he would be fired and his family would starve.
I guess I’m the devils advocate here. The people saying sue microsoft are idiots.The signatures have no monetary value just sentimental. Did he go to all these events for just signatures or did he go to have a good time, meet people and play games? It sucks and i feel a little sorry for him, but the fact is something so precious to him should never have left his possession no matter how much he was assured it would be fine.
Despite anyone blaming this kid for not seeking out a replacement case first, he did everything anyone is suppose to do in this situation. I cannot find him at fault.
Having said that, I think this is the first time I have ever felt physically sick due to the incompetence of Xbox 360's customer service. I can't remember if I have ever dealt with someone in person or over the phone that fucking stupid in my life.
Make it so it doesn't break in the first place...
I do believe its a case swap as well
This is worse than the Holocaust.
dude I don't want to hear this. I bought a 360 today. this is so mortifying.
Wow... just... WOW...
That´s just bad.
I had my PS3 signed by Koji Igarashi...
I also bought an Xbox 360 Elite about a week ago, only to have problems with it working right out of the box. A first for me in my 19 years of gaming. Not the best way to start off...
While I wouldn't have sent the 360 away if I had such sentimental stuff on it, and I do think poor Nathaniel might have been naive there . . .
That's terrible. Microsoft should issue a full apology, fire the guy, and ask Bungie to send the guy some free artwork, minimum.
This is fucking awesome, if Microsoft does nothing about this they deserve a Nobel Prize.
Whoever wiped it has no soul. Sharpie doesn't just rub right out, so dude would have had to work at it for quite a while.
But this is the exact reason I only have people sign faceplates. If my 360 or GH3 controller fuck up, all I have to do is pop the face off and no harm will come to my beloved autographs.
I am distraught.
WHAT THE FUCK.
Beyond fucked up....
This guy certainly deserves some compensation for this epic fail, but definately never send something like that in. Especially in the world of Mexican Illegal labor low pay crap.
That's sucks, I feel for the guy. :(