Despite a growing number of public reports, Microsoft has continued to deny any security problems with Xbox Live, claiming that any problems faced by Xbox 360 users aren't unique to the system. Basically, it's the "Look over there" defense.
"Microsoft can confirm that there has been no breach to the security of our Xbox Live service. The online safety of Xbox Live members remains of the utmost importance, which is why we consistently take measures to protect Xbox Live against ever-changing threats.
"... Online fraud and identity theft are industry-wide problems, and as such people using any online services should set strong passwords, not share those passwords across multiple services and refrain from sharing any personal details that could leave them vulnerable."
I really am quite alarmed at how willing Microsoft is to blame the victims, as if these are all vanilla phishing scams perpetrated against idiots. While phishing is definitely an issue, the recent stories are not coming from confused newbies who dished out their passwords to anybody. I've seen more reports of security problems on Xbox Live this past month than I have in the entirety of the PlayStation Network's existence. That doesn't seem "industry-wide" to me.
If it turns out that Microsoft really does know something that it's keeping a lid on, this is going to be a shitstorm that shall far outclass the "PSN hack" of 2011. Popcorn at the ready.
Xbox.com has been hacked claim users - update: Microsoft response [Metro]
Jim Sterling serves as reviews editor for Destructoid.com, head of the Podtoid podcast, and produces a number of news stories, original features, one-of-a-kind videos. With his passionate argumentative style, controversial opinions, harsh delivery, and dedication to brutal honesty Sterling is a name that you can't help but recognize.
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Contest:
8:40 AM on 01.16.2012 | 
Get your shit together, you lazy twats.
What about this don't you understand, Jim?
I ended up emailing Major Nelson and guess what? Account was reinstated within the hour.
Then again, ms uses a continuous liveID for a plethora of services, which includes xbl, email, shopping, semisocial media, messaging systems, etc...
How is that going to be attributed to consumer fault?
Save your lame excuses, I hear them all the time where I work. Grow up and look in the mirror for once.
MS customer service is fantastic at fucking making the customer feel fucking stupid. Fuckity fuck fuck fuckers.
There is a problem, but he believes it's with Windows Live / Xbox.com
Sounds like a politician with the wording.
@N7 - why should anyone care what you coworker "believes"? It's easy for people to makeclaims on the intarwebs.
This happened to me. My passwords for EVERYTHING are different. Even if people found out my password, how did they know my Windows Live ID? I actually use a gmail account that has nothing to do with my username and they were able to recover my account to their Xbox.
It was rumored that Xbox live was hacked just months ago and MS denied this. Now randomly there are people coming out in droves with their stories. I think this stinks to high hell and MS is playing this poorly.
There was one, big, unfortunate public case and that person made it their duty to "tell other people's stories." Now more cases are public and providing trolls like Jimmy here an opportunity to speculate in blog form.
Nothing to see here people... at least nothing we haven't seen before.
Also, being a software dev doesnt make you immune from malware and mistakes.
oh, wait...
Not that Microsoft is capable of doing that either, right?
No one said they weren't. Point is its all useless speculation at this point.
I should say I'm surprised you're playing the anti-corporate 99% card, here, but I'm honestly not.
You're the one acting like you're so certain of the facts. If you're privy to evidence the rest of us aren't, do tell!
Nowhere did I claim to KNOW anything, "mate". But please, keep playing the role of Nancy Grace for Dtoid.
How does it feel to be sucking the corporate MS cock?
Are you the one fucking stealing them!?!?!?!??!?!
www.deals4gamers.com
I am not going to claim they do. Because I don't know.
Neither do you.
I've been solicited many times over xbla for access to my account promising all sorts of rewards and bonuses the lure of this promise is just to strong for some people ( weak people ) The whole issue: it smacks of social engineering and phising.
What we should be asking is 'Why doesn't Xbox Live have an equivalent of SteamGuard?' 'Why doesn't Xbox Live provide better protection from Phishing and Social Engineering attacks?' and 'Why doesn't Microsoft offer better customer service and security to those who have already been hacked?', which are far more specific and pressing questions, and far more difficult to answer.
But you'll still write a scathing, blame-heavy blog post based on your ignorance. If you're so unsure why fan the flames?
You must be new to Dtoid if you think the above article was *scathing*.
You're right. I am sorry I doubted Microsoft's impeccable integrity and I forgot that no company has ever been sued for doing something dodgy because the threat is always too great.
Nice try, but you're avoiding the point.
Fact is, you claim "open mindlessness," but anyone can see you view as anything but, based in your ham-fisted article. That's all I'm saying.