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Microsoft acknowledges Xbox 360 Fall update video issues photo

Microsoft's Major Nelson sent out a tweet that lets us know that they're aware of a color output issue some users began seeing after installing the Fall Xbox 360 update. The technically inclined members of Destructoid's readership tell us that the issue surrounds a degrading in color in video playback. Some say that the color of video is now washed out and dull, though I never noticed an issue. Ignorance truly is bliss.

MS is on the case, Nelson says: 

We’re aware of the colorspace issue w/ some Xbox video apps & are working on a fix. No ETA yet but we hope to have an update soon.

Be honest, though. How many of you even noticed a color hit after the update?








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Dale North is Destructoid's Editor-In-Chief, a founding editor, and specialist in Japanese gaming. An accomplished musician, Dale was reporting from Japan during the earthquakes of 2011. Luckily, he got the fuck out alive and is home in America now with his wife and beloved corgi, Einstein. Dale is also a co-founder of Destructoid's sister anime site Japanator. Likes Corgis, Sega Saturn, PSP, iPhone, Photographic tools. Meet the rest of the team



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28 comments | showing # 1 to 28
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Shadowiii's Avatar - Comment posted on 01/20/2012 09:25
Shadowiii
Maybe they could acknowledge the fact that the new dash is like 75% ads. That's the REAL problem with it. :/
Epic-Kx's Avatar - Comment posted on 01/20/2012 09:28
Epic-Kx
My HDTV now has like the squares faded into it whenever I play it.

MS, come the fuck on. Get your shit together.
UltorOscariot's Avatar - Comment posted on 01/20/2012 09:34
UltorOscariot
I noticed something wrong with the colors. There's all these ads now. Everywhere. Too
many damn ads using too many damn colors.
Chris Carter's Avatar - Comment posted on 01/20/2012 09:34
Chris Carter
Did they fix the part where they basically raped Indie Games into oblivion?
Xeon121's Avatar - Comment posted on 01/20/2012 09:36
Xeon121
Never really noticed anything to be honest. The new dash is pretty balls to be fair. Bring back the blades!
JoeCamNet's Avatar - Comment posted on 01/20/2012 09:36
JoeCamNet
Any word on if they're going to acknowledge how shitty the new Netflix app is? Slow, sluggish, no parties.
That's a REAL issue to address instead of people bitching about ads. All of those "ads" are shit that you can buy on the system. There's one square per page for REAL ads for outside products. This is no different from how many ads there were on the last version of the dashboard. Actually, there are probably LESS total ads when you factor in how many of those boxes were supposed "ads" on the last dashboard not to mention there were definitely more REAL ads back then too.
Chris Carter's Avatar - Comment posted on 01/20/2012 09:38
Chris Carter
@JoeCam
I'm ok with the Rocksmith ads and such in the one "other" square.

I wasn't ok with the 2 weeks of constant Chuck Norris World of Warcraft ads - a game you can't get on the system.
DreamingDarklyRobin's Avatar - Comment posted on 01/20/2012 09:42
DreamingDarklyRobin
@above

There aren't that many ads and indie games are in the same place they always were.

Legitimate complaint: Because of the new dashboard, I can no longer watch Netflix with friends without the added trouble of trying desperately to sync up our movies.
Perpetual Struggle's Avatar - Comment posted on 01/20/2012 09:52
Perpetual Struggle
I tried finding the indie games section and couldnt find it the other day.
Chris Carter's Avatar - Comment posted on 01/20/2012 09:59
Chris Carter
@Dreaming
No. They're not..

Watch the video.
MrSwishaTwista's Avatar - Comment posted on 01/20/2012 10:19
MrSwishaTwista
the color does seem a bit washed-out in the videos now, even if you run the video off a USB through the stock video player app.
ZombiePlatypus's Avatar - Comment posted on 01/20/2012 10:20
ZombiePlatypus
I just want the party option added back into Netflix. That Netflix update is horrid.
free touch's Avatar - Comment posted on 01/20/2012 10:23
free touch
actually, the only problem i seem to have with live now (besides everything dohoho!) Is that youtube continuously crashes or stops loading movies about 2 minutes in, but its totally fine if restart the video and fast forward past the part that froze originally.
dj-anon's Avatar - Comment posted on 01/20/2012 10:26
dj-anon
Come one Destructoid, you can do better than this:

As originally reported by eurogamer and today by ArsTechinca
http://www.eurogamer.net/articles/digitalfoundry-what-went-wrong-with-the-360-dash
http://arstechnica.com/gaming/news/2012/01/xbox-live-update-produces-color-issues-poor-video-resolution.ars

1080p playback is now limited for Zune Video.
colt4by5's Avatar - Comment posted on 01/20/2012 10:38
colt4by5
I used to watch the Inside Xbox and other videos on the old dashboard, but I no longer feel the desire to explore the dashboard content with the new look.
crackity jones's Avatar - Comment posted on 01/20/2012 10:44
crackity jones
I never noticed anything. Is it only in apps like Netflix? Or is this "problem" also on DVDs?
Darckcloud723's Avatar - Comment posted on 01/20/2012 11:07
Darckcloud723
I hope they don't fix the part were I'm watch Netflix for free! I don't know how but I'm loving it!
HeSaNa's Avatar - Comment posted on 01/20/2012 11:35
HeSaNa
Yeah, I haven't minded any of the dashboard iterations until this one. I really don't like/enjoy it. Ad-centric and kind of a pain to get around. The blade system was my favourite so far. Here's hoping a new and better update comes sooner rather than later.
HeSaNa's Avatar - Comment posted on 01/20/2012 11:35
HeSaNa
Yeah, I haven't minded any of the dashboard iterations until this one. I really don't like/enjoy it. Ad-centric and kind of a pain to get around. The blade system was my favourite so far. Here's hoping a new and better update comes sooner rather than later.
JoeCamNet's Avatar - Comment posted on 01/20/2012 11:52
JoeCamNet
I would REALLY love to see more sites get on Microsoft and Netflix's ass about the removal of Netflix parties.
Call somebody, email somebody. You, as a gaming news blog, have the power to get this issue some attention. I can call Netflix once a day every day and "have my complaint noted" but if some news sites start to raise a stink and demand some answers, maybe something will be done about it.

Come on Dale. Get somebody on the case! Make Jim do it. He'll get some results.
Mr Andy Dixon's Avatar - Comment posted on 01/20/2012 11:58
Mr Andy Dixon
I'm fine with pretty much everything that came with the Metro update other than Netflix. I mean, I know it wasn't Microsoft's fault (Netflix makes their own app), but god damn is it a GIANT leap backwards.
Relic28's Avatar - Comment posted on 01/20/2012 12:23
Relic28
Like others here I want them to fix Netflix, it's so bad that I've moved on to using my Roku only.
VolksONER's Avatar - Comment posted on 01/20/2012 12:36
VolksONER
colt4by5: I used to watch the Inside Xbox and other videos on the old dashboard, but I no longer feel the desire to explore the dashboard content with the new look.


This^^^
I don't even know where to look
fortiori's Avatar - Comment posted on 01/20/2012 13:30
fortiori
Uh, what dj-anon said.

They've degraded all the video except for their paid zune service:

http://www.eurogamer.net/articles/digitalfoundry-what-went-wrong-with-the-360-dash

I'd be like 3 years after you bought your car, your dealership released an updated degrading your speakers unless you're using their paid music service. I can't imagine how that is legal.

Come on Destructiod! Stop leaving out the main story.
BoomingEchoes's Avatar - Comment posted on 01/20/2012 14:23
BoomingEchoes
Washed out color is far from the only issue that update had with video playback.

Maybe the Major needs to tweet about how horrible XBL's infrastructure is when acting as a relay for other services, altogether...

@Magnalon

HA! NO! Hoodie Girl still guards the fortress of Indie.

"I wasn't ok with the 2 weeks of constant Chuck Norris World of Warcraft ads - a game you can't get on the system."

Not only that, which is VERY funny and so sadly true, but the fact that it was the ONLY ad to pop up at all, was equally terrifying.

@Freetouch

Thank you, I'm happy to hear I wasn't the only one with that YouTube problem.

@MrAndy

Netflix may have made the app (and seriously, they've been working with MS and XBL for how long now?), but there really is something about the way XBL handles (and has always handled) these things that mucks everything up as its passing it along to their customers. I'm not trying to be a "GRR FUCK THEM, I'M PAYING FOR BOTH SERVICES!!@I@!!?&!" jerk about it, but the writings been there for a long time, for a lot of people. I mean, seriously, the 3DS app works far better then the 360, and I'm just about near making it my go-to Netflix source when I'm away from the TV -if it didn't make it next to impossible to try to watch it with my roommate, lol. Seeing as we use Netflix as our major TV/Movie source (forgoing cable) and the 360 is supposed to have become the "go to entertainment source for everything" I hate to wonder what things were like if they were only half assing it...
ElektroDragon's Avatar - Comment posted on 01/20/2012 14:30
ElektroDragon
So that's why Netflix started looking like total washed out ass lately.
ElektroDragon's Avatar - Comment posted on 01/20/2012 14:40
ElektroDragon
WOW! After reading that Eurogamer article, it's clear I've been had! From now on I'm using my PS3 for any and all streaming video aside from Nelson updates. This is a completely ridiculous move.
Sir Legendhead's Avatar - Comment posted on 01/20/2012 14:42
Sir Legendhead
I'm basically colorblind anyway, so...
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