BUT
MS points are not a "clearly marked price", this is exactly why they exist, to beguile as the the real cost of a purchase. This is the intended result.
Still kinda asked for it, though. Why did the kid have access to begin with?
2 games' content being up over 1100, and that's Euro's right? Damn..
to beguile the consumer as to the real cost
this is what I get for typing while I am listing to idiots talk about shitting on popcorn.
Sam should have set a good example for his son by RTFM and responsibly acting upon the information therein.
I have some time before I have to worry about this shit.....
.....HEY! Wheres My Wallet?!?
In USA 19.99 = 1600 MSP
In Canada 19.99 = 1400 MSP
Canada dollar vs US dollar .96 cents on the dollar.
In USA 80 points = 1 dollar.
In Canada, 70 points = 1 Dollar.
Funny thing is that when Canadian Dollar was worth more than the USD, Canadians still paid more for microsoft points.
PARENTING?!?!??!!?
Holy shit, my bank would probably be concerned if I actually started spending that much.
In fact I'm glad XBL isn't like iTunes. Having to re-enter your password every 15 minutes is completely stupid if you're responsible and don't need someone holding my hand to make sure no one racks up charges on my card. I don't permanently put my card on anything anymore, I use prepaid cards or wipe my information, and I have alerts sent to my phone for any transaction or withdrawl above 50 cents.
This guy apparently missed several transactions on his statement (each one rings up seperately), because each point purchase is it's own amount and is clearly marked, in real money, how much the transaction will cost for the given amount of points. The whole 'my kid didn't know it was real money' argument serves as nothing more than a testament to how inattentive and braindead your kids actually are.
How much clearer can '800 Microsoft Points - $9.99 + Tax' be?
Don't be too sure. I once put down my controller while browsing marketplace, next thing I know I'm the proud owner of some jetboat racing game courtesy of my baby (around 12 months old at the time). I know, stupid me for linking my card to my account for my own convenience.
It's annoying entering my other unique strong password on my iPhone I want to install a free update, but entering my password on my controller every time I did anything would make me stop playing online.
See where I'm going with this?
Have you ever bought points? Notice how the price of those points is clearly labeled? Yep, if you are spending $1200, you are going to see the cost of those points each time you add points. Father is a fuckhead. He set himself up for this by either being willfully ignorant or simply not caring. What password did he expect MS to ask for when he clearly never bothered to set one in the first place.
Tl;dr
This guy is a fuck and deserves neither a refund nor an apology.
The world needs a eugenics program.
The idea is I know every single transaction instantly. So if my account is hijacked I stop it right away.
...Maybe a cheap soda? You know, the crap WalMart brand?
No need for childish quips.
I haven't put my credit card information on my Xbox because it's almost, if not literally, impossible to take it off unless you cancel the card. I buy MS Points at retailers if I want a game off of XBLA.
I like childish quips though.
"Before complaining about parents, why don't you try actually being one? Oh wait, you never will be unless you adopt. ;)"
Or unless yo momma gets ovaries in her throat! OH SNAP
On a more serious and on topic note, yeah, that totally sounds like the guy's own fault. They make it really easy to make impulse purchases but that's no excuse to let a little kid run loose with a device which uses your credit card info.
Really, you would think that would encourage him to be even more careful with it. Maybe next time he can give little Bobby the actual card, and send him to the magic machine in the mall which spits out the little pieces of green paper.
On the one hand .... sounds like someone needs to do a better job watching their kid. I don't really expect a 12-year old to fully grasp these things.
On the other hand .... There really should be some way of locking the system so things like this don't happen. You know like the Vchip in every TV under the sun, that allows you to set a parenteral lockout PIN at the very least.
If there exists such a thing then MS is off the hook completely in my book. If there doesn't exist such a thing..... then MS should be held accountable due to negligence. Since a PIN would be dropdead easy to implement.
But But But I don't want to have to enter my PIN every time I make a purchase Bro! ...... then don't set it up 'bro'.....
Irresponsible parent? Sure. But Microsoft isn't an innocent bystander here. Might we worth actually mentioning this information in the article, Jim instead of just ranting about how good of a parent you are. Just a thought... -_-
End result is still the same: dude fucked himself over, but it also calls to reason that parents really need to quit ignoring parental controls, since they're there for a reason. Maybe Microsoft is trying to teach parents that the hard way.
Either way, the entire last paragraph of this article gets a +1000 internets, from me. I couldn't agree more: You don't want your kids doing it, do *what you can* to cut off their access to it.
"Which is true, because his twelve-year-old child was playing COD online, for Christ's sake."
CoD is the most bought series ever, and isn't it the most bought series ever in England, to the point where you've pointed it out in a short article at some point? Its hardly surprising then that the kid was playing it, let alone online.
I do love that you called the Daily Mail "the prick paper of stupid" though, that got a big laugh from me.. And actually looking at their article its even worse for the father and the kid then you even paint it, while -I guess- *trying* to blame Microsoft.
Kid thought he was "improving" his characters with "game points".. I'm sorry, kids 12, unless he's some Oliver Twist like pauper, or a child the just fled Scientology, I'd like to assume he had some sense to know that he was buying points from a completely separate space from his game, that they had a dollar (pound in this case) amount attached, and that the content he was buying didn't "improve" anything.
If he didn't have that much sense, then there's a firm vein of stupid running through the Queen's land and she needs to send Prince William in a helicopter to weed it out. Between last year with that one lady calling out Bill Gates, and now this guy, somethings going on here, and I'm actually (weirdly) believing it isn't Microsoft's fault, despite their faults.

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