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It begins: Sony hit with class action suit over PSN issue photo

The only shocking part of this story is that it didn't happen 1.5 seconds after the story originally broke. Nevertheless, outraged gamers have finally decided to slap Sony with a class action suit over the PlayStation Network hacking situation

The Rothken Law Firm filed the suit in California, where all good lawsuits are born, and it alleges that Sony "failed to take reasonable care to protect, encrypt, and secure the private and sensitive data." Naturally, the law firm seeks monetary compensation for PSN users. 

"Sony's breach of its customers' trust is staggering," said co-counsel J.R. Parker. "Sony promised its customers that their information would be kept private. One would think that a large multinational corporation like Sony has strong protective measures in place to prevent the unauthorized disclosure of personal information, including credit card information. Apparently, Sony doesn't."

So there you go, folks. The lawsuit we knew was coming is now officially on. Do you think that's unfair, or are you planning to hold your hands out for some sweet compensatory loot?

Sony Sued for PSN Security Breach [IGN]








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Jim Sterling serves as reviews editor for Destructoid.com, head of the Podtoid podcast, and produces a number of news stories, original features, one-of-a-kind videos. With his passionate argumentative style, controversial opinions, harsh delivery, and dedication to brutal honesty Sterling is a name that you can't help but recognize. Likes PS2, iPod Touch, Silent Hill 2, Metal Gear Solid, Dynasty Warriors 3 Meet the rest of the team



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223 comments | showing # 1 to 50
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Hasney's Avatar - Comment posted on 04/27/2011 16:24
Hasney
The credit card data was unencrypted and on the same server as the main PSN infrastructure. I'm not sure if Sony hired retards to do their security or, more likely, did it so save cost.

For putting people's data at risk, they need the book throwing at them, I doubt the US's corporate loving courtrooms is the place to do it.
RTD Spector's Avatar - Comment posted on 04/27/2011 16:25
RTD Spector
BRING ON THE MOTHER TRUCKIN HEAT SON! WERE GONNA LAUNCH ARCHIMS AND JIZZM ALL OVER THIS MO'FO. PEEEAACE!
Gaidenrider's Avatar - Comment posted on 04/27/2011 16:25
Gaidenrider
This I'm actually behind, since PS didn't keep it's promise. If I had private information on my account, I sure as hell would be mad too. The fact that Jim has done more than 6 stories on this matter? That is irritating.
NickCull's Avatar - Comment posted on 04/27/2011 16:25
NickCull
Wow. What a year Sony has had. It spends all its time trying to stop hacking, gets hacked, and now gets sued because of their OTHER accounts of negligence, accounts that were probably ignored because they were spending all their time trying to stop hackers! If you are George Holtz or a member of Anonymous, you have got to have the biggest erection right now.
Don Leno's Avatar - Comment posted on 04/27/2011 16:27
Don Leno
Good. Sony is officially on my "Companies to Not Trust" list. Let's see if we can squeeze some compensation out of these pricks.
DuckedUpOnQuack's Avatar - Comment posted on 04/27/2011 16:27
DuckedUpOnQuack
Sony ignored the rudimentary three Es of data security. Encryption, encryption, encryption. I mean for fuck's sake, Sony, what will you do now?
Neroisonfire's Avatar - Comment posted on 04/27/2011 16:27
Neroisonfire
Damn this is just sad.
TheGoToGamer's Avatar - Comment posted on 04/27/2011 16:27
TheGoToGamer
I'm not happy that my credit card Info is in some assholes hand.
Not sure how I feel about a lawsuit till all the info is out.
Jim Sterling's Avatar - Comment posted on 04/27/2011 16:28
Jim Sterling
"The fact that Jim has done more than 6 stories on this matter? That is irritating."

Yep, because of me forcing a gun to your head and making you read EVERY. SINGLE. ONE.

My job is to write stories on Destructoid. I tend to write more stories than other editors due to my typing speed and availability. PSN stories have been the most common today. Hence I wrote them.

Sorry if my job is irritating to you, sir, but you have a choice to not read them. You certainly don't have to comment on them, thus increasing their popularity and sending the message that more can be written.
Mr Andy Dixon's Avatar - Comment posted on 04/27/2011 16:28
Mr Andy Dixon
Cross game chat please.
DinnertimeNinja's Avatar - Comment posted on 04/27/2011 16:28
DinnertimeNinja
Where's the damages?

Unless it turns out anyone was actually HARMED financially or otherwise, this thing isn't going to go anywhere. Changing passwords and canceling a credit card is probably worth what, $5 a person?

The amount of work it takes to be INVOLVED in one of these suits isn't worth the few dollars you might get out of it.
Epic-Kx's Avatar - Comment posted on 04/27/2011 16:30
Epic-Kx
@Jim
Speaking of which, could you move the barrel to my stomach, my sweat is making it rusty :L
Elsa's Avatar - Comment posted on 04/27/2011 16:30
Elsa
This is so stupid... if PS3 gamers are suing Sony it just means that at some point Sony will have to increase costs to gamers to pay for legal fees or any settlements. It's just a no-win situation.

Meh... the greed train continues rolling.
JohnGalt27's Avatar - Comment posted on 04/27/2011 16:30
JohnGalt27
Fuck em. Hope the poor bastards who are potentially affected by this get paid real well. Xbox live anyone?
GoofierBrute's Avatar - Comment posted on 04/27/2011 16:31
GoofierBrute
I don't a PS3 and I probably won't for awhile, but this whole thing for me has gone from being moderately hilarious to just downright stupid. Sony should have done something to prevent this, and while no system can ever be fully hack proof, this whole thing has caught Sony with it's pants down. So yeah, I hope this lawsuit does go through so that Sony can learn from this and have more incentive to make sure it doesn't happen again.
Timstuff's Avatar - Comment posted on 04/27/2011 16:31
Timstuff
Hey lawyers, don't you think MAYBE we should find out how bad the damage is, and whether or not it was within Sony's power to prevent it, BEFORE you go to court with them? Oh yeah, that's right, I forgot that that's not how people who sue for a living work. It's kind of like being a whore, and staking out your corner before the other skanks do because you know a high rolling john might be rolling through town soon.
WinterZero's Avatar - Comment posted on 04/27/2011 16:32
WinterZero

because I have nothing productive to say on these
llort het's Avatar - Comment posted on 04/27/2011 16:32
llort het
@elsa

Maybe the money will come directly out of their Move division. Then it will shut down and and there's a chance every kinect will explode and everybody is happy.
Darkshowdo's Avatar - Comment posted on 04/27/2011 16:32
Darkshowdo
Im actually pretty happy with this cause, It are information that is at risk and this should of not happen in the first place.

I give my information and credit card stuff to a company that should already care for there customers.
I want something back or a better message then them saying were sorry... thats crap.


A company like that should have great security on things, they only have around 100million customers through out there whole sony stuff.
And 20 million of them are at risk.
so terrible
Gaidenrider's Avatar - Comment posted on 04/27/2011 16:33
Gaidenrider
@Jim: What can I say, I love how you write, so you can't basically ask me to ignore what you write, that would be like asking fans to ignore FF 13!
Omegadon Skyson's Avatar - Comment posted on 04/27/2011 16:33
Omegadon Skyson
I miss Lionel Hutz.
mix's Avatar - Comment posted on 04/27/2011 16:33
mix
WOW this is retarded.

Did people sue Mastercard or visa or whoever it was that has like 1.5 millions pieces of personal information stolen from them and the company that was stolen from WAS the security company HOLDING the informationl, suposedly, locked up tigh.

What a joke, some people need to get a life.
Jim Sterling's Avatar - Comment posted on 04/27/2011 16:33
Jim Sterling
For the record, I'm not sure I'm cool with a suit. I would rather Sony come up with its own way of making amends than trying to force cash out of it. Not a fan of the sue-happy culture we have, so while I think Sony deserves a lot of the fun-poking and ridicule, I don't believe it should be forced to to pay damages for anything.

I have a feeling it will have been punished enough by the time this is over.
chronicus_prime's Avatar - Comment posted on 04/27/2011 16:34
chronicus_prime
*takes note*
Rothken Law firm,eh?
Serkderg the Herkderg's Avatar - Comment posted on 04/27/2011 16:34
Serkderg the Herkderg
Coo. I'll take a slice of that pie.
Puddlepants's Avatar - Comment posted on 04/27/2011 16:34
Puddlepants
Yes, the company that we lay our trust within was negligent, but I may be a bit overly empathetic here. I know a few of the dudes who lost their jobs working at SoE in Austin. That was unfortunate, but in times of crisis I can understand why Sony chose to do those cuts. They've already had a shitstorm come down on them just due to nature. I'm not siding with what they did, but I will say given the circumstance, I don't think this lawsuit is even worth it. The money could be used in such a better way. But maybe I'm just being a gamer hippy or something.
Hasney's Avatar - Comment posted on 04/27/2011 16:34
Hasney
@Dinnertime Ninja

Correct, in the states there has to be harm done for suing to occur, no matter how lax the security is.

Sony could have been storing your credit card info on a text file on playstation.com/creditcardz.txt and unless someone downloaded them, they could wipe their brows and high five for dodging a bullet.

In countries with real data protection laws though, they could be in trouble. If the UK do investigate, there's a a maximum fine of £5 million if it's found that Sony didn't take proper steps to secure the data.
Frank Castle's Avatar - Comment posted on 04/27/2011 16:35
Frank Castle
Given that all the facts have yet to been brought to light I feel it's a tad premature to take this type of action. Sony could have done a better job in keeping people up to speed but then again imagine how tedious that would have gotten. Update posted 1:00 Playstation Network is fucked. Update posted 2:00 Yeah, it's still fucked. I mean untill there is anything of any real merit to say then I think they are right to keep tight lipped. In all of this I really feel bad for some of the smaller devs who have been bitch slapped by this, that's got to be like a kick in the nuts from a very pissed off spider wearing Doc Martins. Bad times, anyway off to play on my Smash T.V Tiger hand held where again this would have never happened.
wildcatfan87's Avatar - Comment posted on 04/27/2011 16:35
wildcatfan87
this better not shut down sony, I just graduated college and in the process of looking for a job.

I dont want to be stuck with having to pay 300 dollars plus live to get a new system.
Zenogu2011's Avatar - Comment posted on 04/27/2011 16:35
Zenogu2011
not surprised. I suppose we can *hopefully* expect some kind of compensation in the form of psn money or free games, especially those of us who are plus users. I seriously hope sony learns from this, you fuck with the internet bull, you get the internet horns (don't think that made sense). So please sony, fire everyone in PR department first and know that nothing is "unhackable"
myosan8bit's Avatar - Comment posted on 04/27/2011 16:36
myosan8bit
jim don't listen to these moaner's great job reporting this major total mess up maybe you should sue these sucker's for being dumb asses.....fight it hard jim.....fight...it......hard! oh yeah......
XxSteviexX's Avatar - Comment posted on 04/27/2011 16:36
XxSteviexX
can't wait for my £5 PSN store credit
Unnatural20's Avatar - Comment posted on 04/27/2011 16:36
Unnatural20
I'm hoping for some compensatory loot from Sony isself.
Maybe it'll only be available to people who aren't part of the lawsuit?
Operative20's Avatar - Comment posted on 04/27/2011 16:37
Operative20
Sooo, ealier this year, Sony sued a hacker, and now Sony's being sued for being hacked.Personal information released and so forth. Or something like that, I wanna say there's some irony in there.
Jesse7277's Avatar - Comment posted on 04/27/2011 16:37
Jesse7277
@anybody bitching abou how many stories Jim has done.

This is kinda a big deal in the gaming industry so shut the fuck up. Here's a splendid idea. Don't read it:)
Hasney's Avatar - Comment posted on 04/27/2011 16:37
Hasney
@XxSteviexX

*£5 PSN store credit only applies on providing your credit card details to Sony >_>
mix's Avatar - Comment posted on 04/27/2011 16:38
mix
Also if this law company wins I want my cut, if they represent me then they know I would want money so they better pay up.

Thats how it works right?

Right?
myosan8bit's Avatar - Comment posted on 04/27/2011 16:38
myosan8bit
steviexx fuck £5 I want free shit for a year man the stress I need some games... and beer.....
HaitaniMasa's Avatar - Comment posted on 04/27/2011 16:38
HaitaniMasa
on the one hand I can understand that this is an epic fail for Sony and gaming-networks in general. They really should have handled the data more carefully and so on.
but on the other hand I kinda pity them if there's now this class action suit coming up. this won't make it easier for them
kid23455's Avatar - Comment posted on 04/27/2011 16:39
kid23455
It would be unfair to sue them, if nobodies information got stolen. And sadly, it probably has. Sony was negligent and obviously won't pay to replace any losses by anybody who has had their identity stolen, not to mention that their service which they promise to provide is down.

Sony won't do shit unless they have the threat of a lawsuit on their ass.
jmorgs10's Avatar - Comment posted on 04/27/2011 16:39
jmorgs10
Can you sue your bank if it gets robbed? Do credit card companies hold card holders responsible for fraudulent charges? Are people just suing Sony because they want a quick pay-off?
Vali's Avatar - Comment posted on 04/27/2011 16:39
Vali
@Elsa

You really think Sony hasn't got the money to pay for this? I'm not saying either way that they should pay for it here, just the fact that they'd have to "increase costs to gamers to pay for legal fees" is ridiculous, they're the "world's fifth largest media conglomerate with US$77.20 billion" (from Wikipedia). If they increased costs they're likely to lose customers, especially if it was due to them needing to give gamers money as compensation for this.

What I could see happening is them trying to improve PSN and charging for it but then they're more directly competiting with XBL and from what I've heard they'd need to step up the quality of the service to justify that. That and all of the consumer confidence they've already lost probably wouldn't help.
Hasney's Avatar - Comment posted on 04/27/2011 16:41
Hasney
@jmorgs10

You should be all right with a credit card, just keep a close eye on your statements and action a chargeback on any transactions you don't recognise.

Debit cards are SOL though.
PlanetPanton's Avatar - Comment posted on 04/27/2011 16:41
PlanetPanton
I'm guessing that the person taking Sony to court doesn't even have a PSN account. and what is going to come out of this case if Sony looses?

Do they just give this guy money?
NickCull's Avatar - Comment posted on 04/27/2011 16:43
NickCull
@Jim

While I completely agree that we live a culture a ready to sue over breaking wind, with a situation like this, where you have a faceless corporate entity not fulfilling obligations and has no personal connection with its consumer base, it would seem that a lawsuit, or at least the potential of one, would be the only thing to spur any kind of action. I guess the short question is: do you think that Sony would really do the right thing?
asojax's Avatar - Comment posted on 04/27/2011 16:43
asojax
I work for a bank and While i have been reading everything that is going on with Sony, they just informed the banks today that there might be a security breach with people's personal information and because of how large sony's consumer base it they are going to suspend cards that have charges outside of there normal area or that are higher than normal just to provide more security for the banks customers.

While I personally think that this is a good idea for banks to help people out cause we don't always pay attention to what gets charged on our cards unless we are checking our own personal accounts on a regular basis this apparently pisses people off to know that we are trying to keep people's identity and personal information secure, Stupid people just boggle my mind.
LittleBigD's Avatar - Comment posted on 04/27/2011 16:44
LittleBigD
Will it really go anywhere? Everyone knows (or should by now anyway) there's no way you can make information 100% secure once you decide to put it online. It's your responsibility to protect yourself.
Hasney's Avatar - Comment posted on 04/27/2011 16:44
Hasney
@PlanetPato
It's class action, so anyone who was affected can sign up and join in. If you win, the greedy lawyer bastards take a massive financial cut and the little guy gets close to fuck all.

It's a horrible system.
HighWindXIX's Avatar - Comment posted on 04/27/2011 16:44
HighWindXIX
I think Sony owes it to their customers to make it up to them somehow but this lawsuit isn't the way. And besides, the damages would be small and with all the PSN members, it'd be almost no money at all for each person. Give some PSN goodies for free instead and I'll be happy.
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