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Is Modern Warfare 2 now banning legitimate buyers? photo

Alright, you're sick of PC gamers whining about Modern Warfare 2 and how they're getting shafted by Activision and Infinity Ward. Dirty pirates and hackers deserve to get shafted, and that's all PC gamers are anyway, right?  

Well, among all the dirty hackers and pirates are more than a few legitimate players, and it seems that a bunch of them are getting banned for legitimately buying Modern Warfare 2. On the Steam forums, players have been reporting that their (legitimately bought) game CD keys being revoked. Valve representatives responded, saying that the players in question bought their keys from an "illegitimate seller" and would not be getting their games unlocked.

For console-only gamers and folks in the developed world, I cannot emphasize this enough: THIS IS NOT PIRACY. Digital CD key vendors exist and - in the majority of cases - are legitimate sellers. The vendors buy authorization codes at bulk prices, selling the keys to customers for profit. They're used as an alternative form of digital distribution designed to address lower-income markets, like Russia and Asia. Customers then redeem the codes for access. LAN cafe owners also use CD key vendors to buy and authorize multiple copies of the same game without having to buy a huge amount of boxes or discs.

It seems these legitimate vendors are no longer legitimate. At least not in Valve, Activision and Infinity Ward's eyes. In retrospect, one can see why this would happen. CD key vendors operate (legitimately) in a loophole that exists outside the usual channels, one uncomfortably close to piracy. Since Modern Warfare 2 incorporates Steam natively, it would be natural for Valve to want to channel all purchases of the game through Steam and at Steam's pricing. Savvy players (namely the people who just got revoked) would undoubtedly want to take advantage of the low bulk rates, eventually undermining region-based pricing schemes. Plus, Valve (and Blizzard) have their own Steam/Battle.net-based mass-authorization deals for LAN cafes that they would like to push.

The logic behind the move is solid and is a natural sign of the way the business is adapting but that doesn't really help the people who can't play Modern Warfare 2 anymore. Until they can cough up $60 dollars, anyway.


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67 comments | showing # 1 to 50

Kaggen's Avatar - Comment posted on 11/19/2009 14:24
Kaggen
solution = ban everyone! :D Then everyone can be happy ^^
Inuboy1000's Avatar - Comment posted on 11/19/2009 14:25
Inuboy1000
Solution... fuck Activision!
gains's Avatar - Comment posted on 11/19/2009 14:25
gains
Doesn't Valve already have it in for LAN cafes after that debacle with Sierra selling their stuff that way?
egan n24's Avatar - Comment posted on 11/19/2009 14:25
egan n24
Lol... Oh steam... Games for windows live for the win... Wait a sec....
AfroWalrus's Avatar - Comment posted on 11/19/2009 14:32
AfroWalrus
Wait, so who do the CD key vendors buy the keys from? Because it still sounds like Activision is making the same amount of money it would be otherwise. Unless the vendors themselves are pirating the keys.

Either way the players themselves aren't at fault and shouldn't be punished for using what seems to be a better alternative. Taking candy away from a baby and then re-selling the candy back to the baby at a higher price is not a way to endear yourself to customers, Valve.
RenagadePanda's Avatar - Comment posted on 11/19/2009 14:34
RenagadePanda
I'm tempted to blame Steam and Activision equally for this.
DGX Goggles's Avatar - Comment posted on 11/19/2009 14:35
DGX Goggles
dedicated server a go go
Suprore's Avatar - Comment posted on 11/19/2009 14:36
Suprore
This would be a good news article if it dealt with anything resembling facts.

This IS piracy, these people are distributing a game they did not buy from the publisher. It's a case of the middleman cutting out the production company, which is pretty damn illegal.
smoger's Avatar - Comment posted on 11/19/2009 14:36
smoger
AfroWalrus: I think this is a region issue. The key resellers are legit but not designed for the NA market.. it's arbitrary region locking. ie.. Activision may consider those keys valid in Russia but not Canada for example.
Eschatos's Avatar - Comment posted on 11/19/2009 14:38
Eschatos
What's that? Buy Bad Company 2 instead? Okay.
Yehat's Avatar - Comment posted on 11/19/2009 14:40
Yehat
I heard the amount of bannings was a noticeable amount. Like knock the down the player count four places big.
jsutcliffe's Avatar - Comment posted on 11/19/2009 14:43
jsutcliffe
There was a furore over CD key vendors with Blood Bowl too while it was a download-only title.
widowhams's Avatar - Comment posted on 11/19/2009 14:43
widowhams
wow this is fucking pathetic, you would think they are having enough fun rolling around in all that money

i cant believe activision are allowed to pull shit like this
Dan CiTi's Avatar - Comment posted on 11/19/2009 14:43
Dan CiTi
Let's just ban all active Xbox Live Gold users, problem solved.
free touch's Avatar - Comment posted on 11/19/2009 14:46
free touch
Suprore: in what world do you live in where buying bulk is piracy?
Josh Tolentino's Avatar - Comment posted on 11/19/2009 14:49
Josh Tolentino
@Suprore

It is not piracy. The CD keys would not work if they weren't legitimate. The vendors are buying the keys (at lower bulk rates) from (formerly) authorized distribution channels set up by publishers in deals with local distributors hoping to sell games globally.

A retail-based example would be the Asian PC release of the original Operation Flashpoint. It sold for roughly $15 US (versus a higher price in North America and the UK), but came without a box or manual. The distributor was a local company licensed by Codemasters.
N0R3M0RS3's Avatar - Comment posted on 11/19/2009 14:52
N0R3M0RS3
Oh, Activision, just when I thought you couldn't get any douchier you go and do this. Touché.
Everyday Legend's Avatar - Comment posted on 11/19/2009 15:02
Everyday Legend
Way to go there, Jacktivision. Valve is equally repsonsible for this little stunt.
Monodi's Avatar - Comment posted on 11/19/2009 15:04
Monodi
RAINDROPS ARE FALLING ON MY HEADDDD
Face's Avatar - Comment posted on 11/19/2009 15:04
Face
Every time I feel like getting this, they keep giving me reasons not to.
mrblacksuit's Avatar - Comment posted on 11/19/2009 15:22
mrblacksuit
Wow....digital distribution sucks.....
CordableTuna's Avatar - Comment posted on 11/19/2009 15:23
CordableTuna
Valve did nothing wrong guys. As a Valve customer, you have no right to play the game you bought. From the EULA:
"Valve has the right to terminate or cancel your Account or a particular Subscription at any time."
Jon B's Avatar - Comment posted on 11/19/2009 15:24
Jon B
Just wow.

What, everyone not buying 30 copies at $60 each wasn't enough for you, Acti?
Polo Guy's Avatar - Comment posted on 11/19/2009 15:37
Polo Guy
@Suprore This isn't pirating, this is just buying from an online Costco of CD Keys.
ThorsteintheStaffstruck's Avatar - Comment posted on 11/19/2009 15:38
ThorsteintheStaffstruck
Wow. You guys are misinformed: "Valve representatives responded, saying that the players in question bought their keys from an "illegitimate seller" and would not be getting their games unlocked." While I can't stand Valve, this is the law. You can not buy stolen goods. It is illegal. DUrrrrr
Kaspar's Avatar - Comment posted on 11/19/2009 15:40
Kaspar
Dick move.
StingingVelvet's Avatar - Comment posted on 11/19/2009 15:40
StingingVelvet
The problem here is that I believe some areas like Russia sell at a much lower price due to factors in those areas, and thus key sellers can basically funnel those cheaper prices into other countries, destroying the price structure.

It isn't piracy, but it IS against the terms of service, and I don't blame Valve here. It is pretty common knowledge that Valve despises these sorts of tactics and responds accordingly.
Phos's Avatar - Comment posted on 11/19/2009 15:43
Phos
What makes it even worse are the idiots on the Valve forums spouting off crap about them having no right to complain.

I'd also like to mention that until Valve lifts these bans, they're joining Activision in my own personal embargo zone. By doing this, they've also called the trustworthiness Steam into question.
reindall's Avatar - Comment posted on 11/19/2009 15:44
reindall
Oh, big surprise. If you're getting a game on a DRM platform published by The Evil Publisher himself, then what else would you expect? A decent multiplayer experience and fulfilling single-player campaign? Think again.
armless-phelan's Avatar - Comment posted on 11/19/2009 15:47
armless-phelan
Randy Pitchford is looking less crazy everyday.
Bacchus's Avatar - Comment posted on 11/19/2009 15:48
Bacchus
No surprise that Activision are douche bags of the highest doucheosity.

But Valve? Wow.

I guess it is all milk and cookies with the hardcores until someone tries to undercut the almighty STEAM.
readbigwordsisgood's Avatar - Comment posted on 11/19/2009 16:13
readbigwordsisgood
If this were a grad school accounting/finance hypothetical, and your task was to understand all the liability issues involved, I would address it by first asking what seems to be a major bit of information lacking from these reports.

#1. Who sold the keys originally?

Because we have a situation here where the first thing that happened was - a batch of keys were sold.

A batch of wholesale keys.

Who sells wholesale keys in a batch?

Activision and/or Steam?

You have a wholesale seller unnamed in this fact pattern.

Is the original sale TO the 'digital CD key vendor' legal?

Does the 'digital CD key vendor' get their money refunded?

Did Activision sell the keys, and then refuse to honor them?

I understand the reason the reporting at a game site might be centered around the issue of the gamer getting their money back for the key bought in good faith.

To digress - I think it is way to easy for CD key vendors, steam included, hardware mfgs., and publishers to give gamers the run around - and preemptively ban revoke keys, before actually proving anything in a court of law.

The company that SOLD the keys to this "illegitimate" online 'digital CD key vendor' might ultimately be liable for committing the fraud of selling wholesale batches of keys to an "illegitimate" online 'digital CD key vendor'.

What a shit storm.

Speaks clearly that digital key sales themselves as a concept are themselves the problem.

They inevitably lead to gamers getting defrauded, and game companies getting paid for not providing games.

Which is probably the reason I went to the ps3.

Disc in hand, stick it in, automatic registration through PSN for MP if you want.

And no BS about having to register a single player game and have an internet connection BEFORE I get to play a single player game (steam).

I simply caution that if you allow a company to preemptively ban keys and game-play for a "good reason" you also allow them to preemptively ban anyone for ANY reason.

They could simply be banning people to lower server loads.

Banning keys is in short, extremely profitable. And because we as gamers think it is reasonable for bans to occur before they prove their case in court, it requires individual gamers wait for class action suits to happen, or to spend thousands of dollars in legal fees just to prove they were robbed of $50 dollars for a game.

So game Co.s can pull this stuff with very little chance of it ever seeing the inside of a court room.

Ps. Blah blah blah
Blah blah blah - no one reads more than 1 paragraph responses.
Spike941's Avatar - Comment posted on 11/19/2009 16:25
Spike941
I had all the respect in the world for Valve and IW before this game came out. Now they can all go fuck off together. I'm glad I didn't buy this shit and never will I purchase a game from any of them again.
Cainraw's Avatar - Comment posted on 11/19/2009 16:32
Cainraw
Or the mouseclickers of the world can get with the times and buy a fuckin console already.
A New Challenger's Avatar - Comment posted on 11/19/2009 16:33
A New Challenger
@readbigwordsisgood: I read it! Great post! Same for Cory Doc- er, CordableTuna. Both those posts illuminate a major issue with digital distribution, especially when it also serves as DRM. I have Steam and a few games on it, but I'm not much of a PC gamer so aside from the Orange Box, which was what got me to bother to begin with, it's limited to cheap games like Peggle that I can write off as basically the price of a rental, since in essence that's what it is.

Digital distro has several tangible benefits, but it also has its own drawbacks, and shit like this serves to remind people exactly what those are. Then you just have to decide if it's still worth your money. Physical media have their own different drawbacks and benefits, but thanks to the first sale doctrine and hundreds if not thousands of years of history in the physical world we're all very much more used to it as a concept.
mix's Avatar - Comment posted on 11/19/2009 16:35
mix
Wow this sucks big time for the people effetced.
Necron117's Avatar - Comment posted on 11/19/2009 16:41
Necron117
AHAHAHAHAHAHAHHAHAHAHAHAHAHAHHHHHHHHHAHAHAHAHAHA!!!!!!

Does IW and Activison's duchebaggery have no bounds? You can bitch about Halo and Bungie all you want, but at least they don't pull shit like this.
readbigwordsisgood's Avatar - Comment posted on 11/19/2009 16:47
readbigwordsisgood
If this were a grad school accounting/finance hypothetical, and your task was to understand all the liability issues involved, I would address it by first asking what seems to be a major bit of information lacking from these reports.

#1. Who sold the keys originally?

Because we have a situation here where the first thing that happened was - a batch of keys were sold.

A batch of wholesale keys.

Who sells wholesale keys in a batch?

Activision and/or Steam?

You have a wholesale seller unnamed in this fact pattern.

Is the original sale TO the 'digital CD key vendor' legal?

Does the 'digital CD key vendor' get their money refunded?

Did Activision sell the keys, and then refuse to honor them?

I understand the reason the reporting at a game site might be centered around the issue of the gamer getting their money back for the key bought in good faith.

To digress - I think it is way to easy for CD key vendors, steam included, hardware mfgs., and publishers to give gamers the run around - and preemptively ban revoke keys, before actually proving anything in a court of law.

The company that SOLD the keys to this "illegitimate" online 'digital CD key vendor' might ultimately be liable for committing the fraud of selling wholesale batches of keys to an "illegitimate" online 'digital CD key vendor'.

What a shit storm.

Speaks clearly that digital key sales themselves as a concept are themselves the problem.

They inevitably lead to gamers getting defrauded, and game companies getting paid for not providing games.

Which is probably the reason I went to the ps3.

Disc in hand, stick it in, automatic registration through PSN for MP if you want.

And no BS about having to register a single player game and have an internet connection BEFORE I get to play a single player game (steam).

I simply caution that if you allow a company to preemptively ban keys and game-play for a "good reason" you also allow them to preemptively ban anyone for ANY reason.

They could simply be banning people to lower server loads.

Banning keys is in short, extremely profitable. And because we as gamers think it is reasonable for bans to occur before they prove their case in court, it requires individual gamers wait for class action suits to happen, or to spend thousands of dollars in legal fees just to prove they were robbed of $50 dollars for a game.

So game Co.s can pull this stuff with very little chance of it ever seeing the inside of a court room.

Ps. Blah blah blah
Blah blah blah - no one reads more than 1 paragraph responses.
Br0th3rGr1mm's Avatar - Comment posted on 11/19/2009 16:50
Br0th3rGr1mm
This is exactly the kind of thing that will keep physical disk retailers in business...
N0R3M0RS3's Avatar - Comment posted on 11/19/2009 17:02
N0R3M0RS3
@Cainraw:

Please, Xboxs and PS3s are already so far behind the tech curve that I fear it might physically hurt me to look at such low res textures and games.
readbigwordsisgood's Avatar - Comment posted on 11/19/2009 17:06
readbigwordsisgood
@ A New Challenger
Thank you.

I want apologize to all for submitting it twice though.
Muetank's Avatar - Comment posted on 11/19/2009 17:14
Muetank
I really love the people who are coming in here and saying "OMG NO WAI! I'm never buying from Valve or IW ever again, EVER!!!!!1!!" Come on, seriously? Shouldn't we got more info on this before we start jumping the gun and boycotting them? At least we should hear where the CD keys originally came from. Or why Valve and IW see these keys as illegitimate.
reindall's Avatar - Comment posted on 11/19/2009 17:23
reindall
@Muetank - that's not the most important thing here. What is really serious is the fact that the only ones who suffered were the end users who did nothing wrong.
Deny Everything's Avatar - Comment posted on 11/19/2009 17:29
Deny Everything
lol. needs a link to Pitchford's statements about Valve/Steam. (okay, it's not directly what he was saying, but still).

Suprore, that's the dumbest thing I've ever read on these pages. And that's saying a lot.
aznguyen316's Avatar - Comment posted on 11/19/2009 17:31
aznguyen316
I've been following the many threads on the steam forums regarding this issue. A Valve mod greenie posted if you didn't buy it from Steamstore, or an authorized retailer then you're screwed. The poster above saying these were stolen is incorrect. They were purchased by a company/website from asian markets legally. They in turn resell them to people outside the asian markets, like US/UK buyers. They are legit keys that activate, but when Valve/Activision see the IP of people playing are from US using keys that were marked to be sold in Asian regions they banned them. No stealing was done. Only thing is selling outside of your market, but what's wrong with that? I cannot go on vacation somewhere, buy a game at their price and come to play it?

I don't blame Valve as much as Activision since I have bought online key for Dawn of War II and it's still fine. Also many users of L4D and TF2 have bought keys that are still working. I believe Activision made sure to have any non-region key banned, which is very selfish and unfortunate. I bought my game at a retail store, but I'd much rather play with other key buyers than pirates that can get into the servers....sigh
Maniac's Avatar - Comment posted on 11/19/2009 17:42
Maniac
@AfroWalrus

It depends based on the vendor, but for the most part they either buy it from a country where the game is cheaper (usually due to currency exchange rates) or they buy it wholesale legitimately, type the codes into a notepad document and doles them out as digital copies are sold.

And before anyone asks, yes games can be MUCH cheaper if you buy them in different countries. I think Australia pays almost double for DS games compared to U.S. prices even though the DS is completely region free.
Shadowiii's Avatar - Comment posted on 11/19/2009 17:47
Shadowiii
Sounds like Valve wants you off MW2 and on their game, L4D2. :P
Hcapt's Avatar - Comment posted on 11/19/2009 19:02
Hcapt
"The logic behind the move is solid and is a natural sign of the way the business is adapting but that doesn't really help the people who can't play Modern Warfare 2 anymore. Until they can cough up $60 dollars, anyway."

You are not a consumer advocate, are you?

And no, the logic is not sound, because the logical response to having purchased a game and being told it doesn't work due to the vendor (which I'm not totally sure is legal under the first sale doctrine) is to pirate a copy that will actually work. If the pirates give better customer service than Activision and Steam, then obviously many consumers will go for the superior version of the game. I'm betting that DRM creates more pirates than it stops, because it makes the best version of any game the piratd version.
Josh Tolentino's Avatar - Comment posted on 11/19/2009 19:27
Josh Tolentino
@Hcapt

By "logic" I meant the reasoning behind Activision attempting to close a distribution channel that could undermine their pricing schemes.

Of course, that pretty much screwed everyone using the channel that was closed, which sucks. It's a shameful and selfish maneuver, but the logic behind it is sound. On paper, at any rate. Activision hasn't proven to keep customer satisfaction at a high enough priority that they'd factor in people who go "f*ck this* and open up a torrent tracker.
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