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Screw over your customers!

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Fans petition for return of Xbox One DRM policies


Because of COURSE they do
Jul 10
// Jim Sterling
Fans are petitioning Microsoft to bring back the restrictive DRM policies previously planned for the Xbox One, asking for a return to online check-ins and demolished ownership rights. Elsewhere, dogs around the world are aski...
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EA being EA

EA censors its own support number on its forums


If nobody calls, it must mean nobody has any complaints!
Mar 16
// Tony Ponce
[Editor's note: As I indicated in the third paragraph, I assumed that blocking the phone number on the forums has likely been a long-standing practice. As ZiggyMoff posted in the comments, Valve does something similar -- repl...
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Game Debate to the Death! Most loyal game company?


SimDebate to the Metacritic Death!
Mar 08
// Tom Fronczak
Last week we debated over which of the Dead Space games was most worthy of a trophy, and it was great reading through your comments that brought up gameplay, visuals, scare factors, and other elements to judge the series on. ...

The War Z launches on Steam amid accusations of fraud

Dec 18 // Jim Sterling
Although the game suggests you'll be staying alive against zombies, the undead are apparently of no threat whatsoever, while other players provide the actual challenge. Reddit breaks down some of the other alleged falsehoods, including claims of a "huge and persistent world" when there's only one map measuring 72 square km. Private servers are boasted of, but don't exist. It's claimed you can spend experience points on skills, but there's currently no skill system. Customers are told the servers support up to 100 players, but they only support 50. The game's apparently in a beta phase at best, but that's not mentioned at all on the storefront.  These all seem to be features the developer intends to put in at some point, but with the game still in development beyond the point of sale, it's not exactly fair to present them as already being in the product. Generally, games with upcoming features list them as, y'know, upcoming features, rather than let the paying user believe they're available right at launch.  Another criticism is the fact that it's set up like a free-to-play game, with credits that must be purchased, despite charging users an initial $14.99. Developer Hammerpoint has also been accused of getting users to buy the game directly from its site rather than Steam, by claiming it'd be raising the Steam price. However, after it launched on Steam, Hammerpoint went and lowered the price. As you might expect, folk aren't too happy about that little stunt.  As you might expect, the Steam forums are alight with criticism and outrage, with such topics as, "I feel like a sucker," "Report this game to Steam as a Scam/fraud and request it be removed," and, "This game literally gave me cancer." Some users are reporting having their posts removed and abilities to post banned after lodging complaints.  Naturally, there are users defending The War Z from complaints. One player says it is the critics who are lying, claiming they're little more than "raging" Day Z fanboys. However, even the defender admits the title is in beta. Others have also claimed that, while Hammerpoint made a 50-player deathmatch game rather than the promised zombie survival MMO, it's still pretty fun.  Whether it's still fun or not, it seems many paying customers feel cheated and lied to, and that's not exactly a healthy message accompanying the launch of the game. Even those sticking up for it seem hard pressed to demonstrate that what Hammerpoint promises in its sales pitch is the actual product folk are buying, so the only thing you can do at the moment is be careful before you consider forking over any cash.  Of course, seeing as it's currently Steam's top seller ... that warning might be coming a little late.
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Hammerpoint said to be lying about game's key features
The launch of a survival-based zombie MMO should be a joyous occasion, with children singing songs of gratitude and greatness. With The War Z's arrival on Steam, however, the only songs being sung are those of deceit and...


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PS Vita firmware locks memory cards to a single account


Aug 28
// Jim Sterling
Aside from making a spectacular joke out of the Vita's PSOne compatibility, Vita firmware 1.80 has done something else that isn't pleasing users -- it's quietly tied memory cards to a single PSN account. Before, Vita use...
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Jimquisition: I hate videogames (because I love them)


Jul 30
// Jim Sterling
Those who love videogames deeply enough will learn to hate them. There are two sides to this industry -- one worth cherishing, the other worth nothing more than scorn. Like a certain coin-flipping supervillain, the game industry has two faces, and it is our duty to support one side while despising the other. If we truly love videogames, we must accept that they deserve to be hated.

Ubisoft's Uplay DRM poses security risk (Update)

Jul 30 // Jim Sterling
Assassin’s Creed IIAssassin’s Creed: BrotherhoodAssassin’s Creed: Project LegacyAssassin’s Creed RevelationsAssassin’s Creed IIIBeowulf: The GameBrothers in Arms: Furious 4Call of Juarez: The CartelDriver: San FranciscoHeroes of Might and Magic VIJust Dance 3Prince of Persia: The Forgotten SandsPure FootballR.U.S.E.Shaun White SkateboardingSilent Hunter 5: Battle of the AtlanticThe Settlers 7: Paths to a KingdomTom Clancy’s H.A.W.X. 2Tom Clancy’s Ghost Recon: Future SoldierTom Clancy’s Splinter Cell: ConvictionYour Shape: Fitness Evolved
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[Update: Ubisoft has publicly acknowledged the security flaw, and has issued a patch for all affected games. The patch will be a forced game update, and it's recommended to be run with your browsers closed. A new version of t...

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Sony patents plan to interrupt games with commercials


May 25
// Jim Sterling
You can't count on a publisher to be original or inventive when it comes to our entertainment, but they always seem brilliantly innovative when it comes to selling us more crap. Sony is today's bright little star, having pate...
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Nintendo wants digital and retail to be priced the same


May 02
// Jim Sterling
Nintendo, always so close and yet so far. As the publisher makes baby steps toward the 21st Century by offering full digital versions of its retail games, president Satoru Iwata believes that the ethereal options will not pro...
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Thank Christ: Xbox Live to feature even more advertising!


Apr 25
// Jim Sterling
You wanted it, Microsoft's bringing it! In the new future, the Xbox Live service that you paid for will be using your patronage to score even more money off of advertisers! More TV-like commercials will soon be airing on a nu...
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DRM will go away when Ubisoft gets what it feels its owed


Mar 23
// Jim Sterling
Ubisoft has won no fans with its insistence on using anti-consumer DRM measures in its PC games, but the European publisher doesn't want it to be that way. In fact, digital boss Chris Early thinks DRM's days are numbered, jus...
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Ubisoft's PS Vita bullsh*t is truly incredible


Feb 17
// Jim Sterling
The PlayStation Vita isn't even officially on widespread sale yet, but Ubisoft has wasted zero time in exploiting it for an easy buck. The publisher has never been afraid to fill a system with ports and retreads, but its beha...
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Sony: No PSP-to-PS Vita transfer program for America


Feb 07
// Jim Sterling
Sony has decided that, unlike in other territories, there will be no PSP-to-Vita transfer program in North America, barring the possibility of PSP owners obtaining games they already physically own at a discount. You want to ...
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EA's new Theme Park game is a rotten scam


Dec 06
// Jim Sterling
Electronic Arts is resurrecting Theme Park on iOS, but if you think that's Bullfrog's charming little simulation game has returned, you're in for a sour awakening. EA has made it a "freemium" game, which wouldn't be so bad if...
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Online passes can expire, too!


Dec 03
// Jim Sterling
Just when you thought that online passes couldn't get more amazing, it's been discovered that they can expire, locking brand new copies of games out of various multiplayer modes. What a brilliant new feature.  Attention ...
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EA forum bans are still locking users out of games


Nov 14
// Jim Sterling
A while ago, Electronic Arts landed itself in hot water after locking one of its customers out of Dragon Age II due to a transgression committed on EA's forums. While the situation was eventually resolved, it seems EA never s...
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Famitsu: PS Vita memory cards are a 'requirement'


Oct 26
// Jim Sterling
When a company sells an optional add-on to a product, one usually assumes that it is just that -- optional. According to Famitsu, however, the PlayStation Vita's expensive memory cards aren't something you can just ignore, wi...
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Battlefield 3 PS3 didn't come with 1943 as promised


Oct 26
// Jim Sterling
Earlier in the year, Electronic Arts said (via Sony's Jack Tretton) that Battlefield 3 on the PS3 would ship with a free copy of Battlefield 1943 -- a potentially sweet selling point for the deal-conscious gamer. We...
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The Jimquisition: Used Videogames Have A Right To Exist


Sep 26
// Jim Sterling
Publishers would have you believe that used games are the biggest threat to the games industry. Even gamers will sympathize with these huge companies and equate the used market with piracy. Unlike piracy, however, used games...
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Driver: San Francisco dev defends 'always on' DRM


Sep 02
// Jim Sterling
Ubisoft Reflections founder Martin Edmonson has defended "Always On" DRM, which requires gamers to permanently be online so they can constantly prove their innocence to Ubisoft. Despite Driver: San Fr...
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Risen goes on sale, Steam runs out of activation keys


Nov 14
// Jim Sterling
Deep Silver's roleplaying game Risen is currently on sale for Steam right now, but we're advising you not to buy it. Not because of the game's quality, but because if you buy it right now, you won't be able to play it. Appare...
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So, looks like Apple may charge for iPad OS updates


Mar 31
// Jim Sterling
Not content to release a $700 slab of pointlessness, it appears Apple will be following a business model familiar to iPod Touch users and cheekily charge users for future firmware upgrades. The implication comes from Apple's ...
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Dear 360 owners, don't use unauthorized memory devices


Oct 18
// Matthew Razak
Planning to update your 360 as part of the Microsoft Preview Program that is kicking into gear next week so that you can hang out with the cool kids over Twitter and do other awesome stuff that people not in the preview progr...
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Subscribed to EGM? Enjoy your new Maxim subscription!


Jun 16
// Jim Sterling
EGM died a painful and cruel death, but its legacy has been done justice. Those still subscribed to the (officially) dead magazine need not worry that their money was spent unwisely, because instead of EGM, they will now inst...
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The most blatant PSP rip-off the world will ever see


May 11
// Jim Sterling
Ladies and gentlemen, let us introduce the Geda VX690HD, perhaps the most blatantly obvious rip-off in the world. You almost have to congratulate Geda for summoning the kind of stones required to release a system that doesn't...
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Rumortoid: Nolan Bushnell to keynote ScrewAttack Gaming Conference


Feb 23
// Niero Desu
You'd never believe what happened to me today: I was out jogging with pineapples (as I usually start my week) when I slammed head-first into a six foot bird. He began spewing all kinds of nonsense about an Ironman of Gaming s...
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Gamestop: Ending second-hand sales will 'upset' customers


Nov 26
// Jim Sterling
The debate over second-hand games rages on, and if you are a regular reader of Destructoid, you'll quickly learn that most of us don't quite see eye-to-eye with EA, David Braben and Epic on this one. Second-hand games are awe...
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Yoink!: UPS employees lifting GTA IV


Apr 28
// Qais Fulton
It seems that the parade of pundits angrily shaking their fists as they list the myriad ways in which videogames would be the downfall of civilization may have been on to something. According to the fine folks at Ars not even...
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Arizona man pays $400 for Wii, opens box to find a block of wood


Mar 07
// Colette Bennett
I'm not sure what annoys me more: the fact that this poor guy was duped by some jerk who decided to sell him a $400 chunk of firewood, or that the writer from ABC calls the item "A Wii game" repeatedly in her articl...
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Nintendo DS involved in a price-fixing scandal in Japan


Feb 28
// Dale North
Worry not; Nintendo isn't the bad guy here. But you should know that your precious Nintendo DS is somehow involved in a price fixing scandal between two LCD makers in Japan.Sharp and Hitachi, two of Japan's largest electronic...

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