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Ignorant mom tries to find a Mario game for Xbox 360 photo

Retail-Sucks has a hilarious story about a woman trying to find a certain Nintendo game for Xbox 360. This mom must have a lot of faith in her kids, because she gave one EB Games employee hell just because her son said that a Mario game was on 360:

I know what your thinking, "Mario games are for Nintendo systems.", well, when I casually explained "Mam, Mario games aren't available for the Microsoft X-Box.. I can happily show you where they're at, if you'd like." The lady looked at me as if I'd castrated her favorite animal with a rusty knife.

This woman makes the argument last for quite some time and even smashes her phone on the ground, because apparently, she can't stand to be wrong. Needless to say, this is definitely worth a read. Check out the complete story here.








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35 comments | showing # 1 to 35
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Hamza CTZ Aziz's Avatar - Comment posted on 01/21/2007 17:38
Hamza CTZ Aziz
Why do you hate me Grim? Every week it was like this at my store...I seriously need to get off my ass and start penning stories of the horrors of human kind.
TheDayTripper's Avatar - Comment posted on 01/21/2007 17:44
TheDayTripper
"You don't know anything about these games, my 11 year old son told me he wanted Super Mario -Whatever- for his XBox 360."

That part brought the lulz for me.What on Earth would make her think that her preteen son knows more about games than someone that actually works with them all day?
Nick Chester's Avatar - Comment posted on 01/21/2007 17:47
Nick Chester
This story is typical and far tamer than some of the other encounters with clueless parents/relatives retail gaming employees run into on an every day basis. I'm sure a few of our readers can enlighten us...
Darren Nakamura's Avatar - Comment posted on 01/21/2007 17:56
Darren Nakamura
Yeah Nick, there are whole threads on the forum dedicated to stories just like this one. I feel bad for people who have to work at game stores.
Daniel Husky Lingen's Avatar - Comment posted on 01/21/2007 18:10
Daniel Husky Lingen
Yeah but at the same time they're kinda jerks, I know few people that work at game stores that I somewhat like
wake's Avatar - Comment posted on 01/21/2007 18:22
wake
That made me want to punch the lady in the face. I need some anger management.
Cruds's Avatar - Comment posted on 01/21/2007 18:27
Cruds
I wonder how many stores she tried before finally giving up. Stupid people.
FOXDIE379's Avatar - Comment posted on 01/21/2007 18:31
FOXDIE379
Ugh, we have people like that who come in to my EB, but they aren't THAT bad.

Shit, I feel bad for the kids.
Serpentish's Avatar - Comment posted on 01/21/2007 18:41
Serpentish
After the first try, I think I'd just say, "Oh, I think I know what game you mean. We don't carry that one at our stores."
ERhyne's Avatar - Comment posted on 01/21/2007 18:44
ERhyne
Where are said threads, I was looking for them because I needed a laugh.
Angry Irish's Avatar - Comment posted on 01/21/2007 18:45
Angry Irish
I hate those stupid women who act as if they know everything runs whether it's politics or anthing important. Especially in the retail business. I know men do this too, but the women are the worst at it. God, I hate feminism!
infinity's Avatar - Comment posted on 01/21/2007 18:57
infinity
at least the guy could have spit in the woman's food if it were a restaurant. it's not like you can stealthily scratch up a disc below the counter and hand it to the customer; people will think you're fapping.
CaffeinePowered's Avatar - Comment posted on 01/21/2007 19:08
CaffeinePowered
The second she raised their voice and cursed, he could have thrown her out of the store, I know I would have.
Spilt Milk's Avatar - Comment posted on 01/21/2007 19:14
Spilt Milk
Um, why couldn't she call her son and confirm what she was looking for?
kevinski's Avatar - Comment posted on 01/21/2007 19:22
kevinski
God, it fucking disgusts me every single time that somebody asks for "Mario for PlayStation" or "Mario for Xbox." Now, I've never had somebody completely blow up on me about it, but it's still very, very aggravating.

Why? Because I worked at Toys "R" Us several years ago. I heard children younger than 10 scoffing at GameCube, saying that it was a "system for babies," and every fucking idiot kid seemed to want PlayStation 2. Oh, but that didn't stop them from wanting their beloved "Zelda for PlayStation" whenever Wind Waker came out. Stupid fucks.

Hahahaha...on a lighter note, though, I had to laugh whenever somebody at Target asked me if we had "Zelda: Wind Breaker" in stock.



kevinski's Avatar - Comment posted on 01/21/2007 19:25
kevinski
@TheDayTripper

Many people immediately believe that their pre-teen children are more intelligent than retail workers, for some reason. And they also tend to believe that retail exists to screw them over, so that's two strikes against retail workers right there that will cause customers to go off the deep end at times.
Shin Green Carnage's Avatar - Comment posted on 01/21/2007 19:31
Shin Green Carnage
dude ive had requests for grand theft auto DS. and my favorite gamecube games.HAHAHA stupid parents instead of being cheap buy quality
MobileSuitGundam's Avatar - Comment posted on 01/21/2007 19:32
MobileSuitGundam
Bleh...I remember events like this many times at my retail....Still happens to this day....Just not that extreme o_O....
kevinski's Avatar - Comment posted on 01/21/2007 19:43
kevinski
It's a shame that people don't realize how much shit the average retail worker has to put up on a regular basis. I'm really not claiming that it's always this bad, but everyone working in retail is bound to run into somebody like this someday.
CatalystMan's Avatar - Comment posted on 01/21/2007 19:56
CatalystMan
They should make people pass a test once before buying any game. I got in a fight with this fat lady about how the "analog" button on the PS2 controller isn't the start button. Even though the start button is clearly labeled. We ended up kicking her out because she started swearing really loud and ripping stuff off walls.
Rosseh's Avatar - Comment posted on 01/21/2007 20:06
Rosseh
I know they go through shit, but they don't have to be assholes but that's just my town. The whole place is full of them.

I can't believe this woman though, so insisstant. I've heard a few classic examples such as

"Metal slug X!"
"Yeh metal slug 10 bruv"
"Nah, I've played Metal slug 13 mate"

or

"Yeh so I smacked 'im! dick!" *turns* "Have you got the new Harry Potter game?"
for the aeon of the hallowed's Avatar - Comment posted on 01/21/2007 20:18
for the aeon of the hallowed
i don't know if i could handle that kind of behavior without blowing right back up at the idiot, but i did manage to not stab any customers in while i was a server for almost a year straight.

i did however destroy an old booth that had been put out back due to frustration.

also, i might be getting a job at a games retailer soon, can you really just throw people out for behavior like this? if so, i can't imagine why anyone would put up with it for two hours, unless of course you can remain calm in the face of disrespectful craziness and be secretly amused the whole time.
BluDesign's Avatar - Comment posted on 01/21/2007 20:54
BluDesign
I haven't bourne witness to anything quite so vapid as this story in a game store. I could go off on what people at Wal-Mart do to retail employees...

Ever walked in on someone masturbating furiously at a urinal? I have... You'd think they would stop after being caught, wouldn't they? HELL NO!!!

I think the worst I've ever seen in a game store is where some doofus was telling the clerk how awesome Xbox Live was on the PS2. The clerk agreed with him, and then told him that that's why the PS3 was going to be so much better than the 360. ... Yeah, XBL has clearly benefited the PS3. Good acquisition there Sony. ???

You know, there's a catch all for each generation as to what a game console is called. In my parent's day, (I was born in '77, so we're talking like that same time frame here...) it was the Atari. You owned an Atari, and so did everyone else. And then everyone had a Nintendo. That's what games were on. They were nintendo games. Do you have nintendo in stock? Great!

And then the college years for me, it became the Playstation.

Well, I think we've finally moved the marker. It's become the xbox. Everyone please notify their aunts/uncles/grandparents so that gifts can be given accordingly.
Aetsen's Avatar - Comment posted on 01/21/2007 21:07
Aetsen
Dumb Broad.
Max's Avatar - Comment posted on 01/21/2007 21:50
Max
reminds me of when that one article said "playstation gameboy"
ohgr89's Avatar - Comment posted on 01/21/2007 22:47
ohgr89
Of course, though this story makes complete sense, that doesn't mean that employees are always there to help. When you call and ask if they have a used copy of "Donnie Darko" with a quickly muddled response of "No," you tend to turn on them when you walk in and see it sitting peacefully on the top shelf.

Though lets not forget that blind ignorace provided by women such as this should not go unpunished.
Gamechamp's Avatar - Comment posted on 01/22/2007 00:10
Gamechamp
Super Mario 360 is so flipping awesome. It alone is a reason to buy a 360.
Aequitas's Avatar - Comment posted on 01/22/2007 01:42
Aequitas
Short response: "I'm sorry, we're sold out of that game. You might try <EB/Gamestop/Babbage's/Toys R Us/Best Buy, whichever isn't your store> down the road."

That's exactly how I'd handle it, in every case. As long as she's out of my store, it's not my problem. People tend toward getting angry and defensive when you tell them they're wrong. So let them think they're right.
esaks's Avatar - Comment posted on 01/22/2007 03:53
esaks
Wow. That lady should not be having kids.
wardrox's Avatar - Comment posted on 01/22/2007 04:39
wardrox
I was in GameStation a couple of days ago and heard somebody ring up to "ask about game they think is called 'Final Fantasy', do you have it?".
I have never seen anybody send a blank stare down a phone before.
Rosseh's Avatar - Comment posted on 01/22/2007 06:43
Rosseh
I hate the way a lot of clerks just decide they have to put up with so much shit they're going to be total assholes over such inane things. I hate the ID laws in the country, they get all huffy about it.

"Hi, I bought two copies of this (Farcry instincts) two days ago to play system link. Turns out you can't even play split screen system link, you have to watch this annoying intro movie over and over, the game is full of bugs and glitches and it's crap, the only way to fix it is with live and I don't have it. can you give me a refund please?"

"No we don't do that, it's policy now"

"Look I know why that policy is there but come on, I have two copies of a game I don't want"

"Sorry it's policy"

Seriously, I had a receipt from two days ago and that same guy served me. I know they're doing it cause peope copy games and stuff but the receipt was for two copies of the same game. I guess it's policy to be a jerk.
Michymaster's Avatar - Comment posted on 01/22/2007 10:09
Michymaster
What an ass
Christian's Avatar - Comment posted on 01/22/2007 12:02
Christian
Similar occurances happened to me during my tenure with Babbages. Unfortunately the old addage, "The customer is always right" is cemented into the skulls of the populace. Even when they're wrong, THEY think they're right. Sheep, all of em.
Cieje3's Avatar - Comment posted on 01/23/2007 00:44
Cieje3
I remember my glory days at GameXChange. Shortly after the Gamecube was launched, some chick came in and asked for one. I showed it to her, and she said; "No, I want a GAMECUBE.. You know, the big thing you climb into." .... Total stoner or F%ing Moron? Take your pick.
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