hot  /  reviews  /  videos  /  cblogs  /  qposts

Hey Microsoft, no means no!

8:00 AM on 11.06.2011 // Jim Sterling
  @JimSterling

Dear Microsoft,

Have you ever heard the word "no" before? When somebody says that word, it usually means they don't want something or would like an ongoing activity to stop. So for instance, when you notify me via Xbox Live that my subscription is about expire, then ask me if I want to auto-renew, my saying "no" to that means I don't want to auto-renew.

What it doesn't mean is that I would like an email the very next day telling me that you are going to auto-renew. What it does mean is that I would not like a repeat of last year, where you tried to charge a dead credit card because you won't let me add a new one since you've not allowed me to change region (and thus add a new card) after I moved to the United States.

Do you even remember what happened last year? When I had a UK Xbox Live Gold code to renew my subscription but you claimed I owed you money and wouldn't accept it because you tried to charge money to a card that expired years ago? A card I am still unable to remove -- even after talking to customer support -- because you've so deeply ingrained that shit into your system?

You might think it's a good business practice to force yourself onto your customers like a drunken fratboy with an ill-gotten boner, but ordinary human beings don't appreciate it. It's galling enough that you charge money for a service others provide for free, but to then try and ensure that nobody can stop paying when they've had enough takes us beyond grotesque and into the realm of unfathomably sleazy. 

Now if you'll excuse me, I'm off to pull some strings and try to get myself a new UK Points Card while attempting to stop you from charging a years-dead credit card. A-fucking-gain. 

Sincerely,

Jim Sterling.



Jim Sterling, Former Reviews Editor
 Follow Blog + disclosure JimSterling Tips
Destructoid reviews editor, responsible for running and maintaining the cutting edge videogame critique that people ignore because all they want to see are the scores at the end. Also a regular f... more   |   staff directory

 Setup email comments

Unsavory comments? Please report harassment, spam, and hate speech to our moderators, and flag the user (we will ban users dishing bad karma). Can't see comments? Apps like Avast or browser extensions can cause it. You can fix it by adding *.disqus.com to your whitelists.

 Quickposts
Status updates from C-bloggers

Shinta avatarShinta
Xenoblade X limited edition on Amaxon now. Will probably sell out very fast like usual. http://m.neogaf.com/showthread.php?t=1103729&page=1
BaronVonSnakPak avatarBaronVonSnakPak
Just got a Vita with a 16GB card for super cheap. What games should I be looking out for?
RadicalYoseph avatarRadicalYoseph
So the XCX Special Edition was marked as in stock for 20 seconds and I got a copy! I am disproportionately excited considering what it comes with. Hopefully the art book and packaging are high quality. WOOOOOOOOO!!!!!
RadicalYoseph avatarRadicalYoseph
Surprise, Xenoblade Chronicles X Special Edition has already sold out on Amazon.
Solar Pony Django avatarSolar Pony Django
Just a heads up, the Xenoblade Chronicles X Special Edition is up for preorder on Amazon. http://www.amazon.com/Xenoblade-Chronicles-Special-Edition-Wii-U/dp/B014LNTVGK I think it'll be available elsewhere but you know. Nintendo. Love em but hard to find.
Clicks Clacks avatarClicks Clacks
Picked up Valkyria Chronicles for $5 in the Humble Store, figure I'd advertise that for anyone that doesn't have it yet. Sale ends in less than 42 hours after this post yo. https://www.humblebundle.com/store/p/valkyriachronicles_storefront
gajknight avatargajknight
My copy of National Geographic came today. Best subscription I've paid for, worth it for the lovely pictures alone. This one has a story about elephant poachers and ivory tusks with spy chips in 'em. James Bond shit man.
OverlordZetta avatarOverlordZetta
If someone used the blog reply feature to just divide a somewhat long blog into easier-to-digest chapters that could be consumed at the leisure of readers, would that be kosher?
FlanxLycanth avatarFlanxLycanth
[youtube]https://youtu.be/7bzKWOeSVn4[/youtube]
RadicalYoseph avatarRadicalYoseph
@Barry Kelly It looks like it will get pretty difficult later on. It even has instafail stealth sections according to @Chris Carter #neededanexcuse to #tryouttheatfeature
Barry Kelly avatarBarry Kelly
I hope MGS V manages to have some sort of challenge to it. I just replayed MGS 4 for the first time since release and wow that game just practically plays itself. And that's outside of the long sections it is playing itself!
Agent9 avatarAgent9
Splatfest Decipticons, Let us crush the Autobot menace [img]http://www.tfw2005.com/boards/attachments/transformers-fan-art/27462687d1408744118-3d-tarn-model-tarn-propaganda-copy-01.jpg[/img]
OverlordZetta avatarOverlordZetta
Hey, all you Australian/UK/German Pokemon trainers out there! The Shiny Rayquaza event is ending, has just started, or will be starting in a few days (respectively), so be sure to get in on it while the getting is good!
Rad Party God avatarRad Party God
4 days unt... no, wait... 3 days until Sahelanthropus.
Jish K avatarJish K
Greetings. For I am new. And still struggling to get that dang blog header to change.
From Must Git Gud avatarFrom Must Git Gud
MGSV is looking very good so far! Played to 2% completion last night. Pure stealth seems REALLY hard so far. PS3 version runs fine, loading times are OK, no slow downs, draw distance and pop-in are a bit rough. No glitches. Be prepared! Get it on PS4.
Jed Whitaker avatarJed Whitaker
Jealous of all my brethren at PAX Prime. Sad I will miss out on the drinking, orgies and catching the PAX flew. This time next year though, I'll be there! I promise!
SeymourDuncan17 avatarSeymourDuncan17
Forgot to mention that I celebrated completing Persona 4: Golden by binging on a bunch of totally in-canon doujins. Including, but not limited to, Yu on genderswap't Yosuke. [img]http://i.imgur.com/Ex0MgjW.jpg[/img]
Solar Pony Django avatarSolar Pony Django
If you love Splatoon and Transformers you may want to check theyetee.com today. http://theyetee.com/ Let's just say the shirts are... Splatfest themed. [img]https://www.filepicker.io/api/file/j2AnOnQvRZqustSU45JP[/img]
Zack Furniss avatarZack Furniss
BREAKING: Dtoid is at the IGN Lara Croft Go party. You can hold live snakes because why the fuck not, but one snake is missing...
more quickposts


Contest!


Seriously

Invert site colors

  Dark Theme
  Light Theme


Destructoid means family.
Living the dream, since 2006

Pssst. konami code + enter

modernmethod logo



Back to Top


We follow moms on   Facebook  and   Twitter
  Light Theme      Dark Theme
Pssst. Konami Code + Enter!
You may remix stuff our site under creative commons w/@
- Destructoid means family. Living the dream, since 2006 -