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Meh, corporate sleaze is corporate sleaze no matter the source. Suncom, which hasn't existed in YEARS, apparently charged off a debt from my last cell phone bill, which I paid in full 8 years ago, and now a collection agency is harassing me over it and insisting that unless I can prove that I paid it, I have to pay them. As if I have receipts from shit I paid to defunct cell providers 8 years ago.
Point being, this kind of shit is just par for the course.
Point being, this kind of shit is just par for the course.
Hey Jim. I was able to get my card removed when I moved to the U.S. It took a lot of arguing on the phone, but I was able to get it done.
Just tell them you're cancelling your account. It's what I said after the service rep was whining and trying to force me to keep my card on there. After it got removed, I then went to the bank and got a new card as well.
Can't be trusting those drunken frat boys.
Just tell them you're cancelling your account. It's what I said after the service rep was whining and trying to force me to keep my card on there. After it got removed, I then went to the bank and got a new card as well.
Can't be trusting those drunken frat boys.
Yeah this is annoying as hell.
Trying to charge a dead debit card I lost months ago. Lady on phone was very helpful, and it was cancelled in about half an hour, but it shouldn't fucking take that.
Trying to charge a dead debit card I lost months ago. Lady on phone was very helpful, and it was cancelled in about half an hour, but it shouldn't fucking take that.
Oh Microsoft. XBL is a great service but say what you want, charging $60 or however much it is where you live is BS. Watch when Microsoft charges you $70 next year and when the 720 comes out, starts charging you $100.
Ask yourself everyone how much is too much?
Ask yourself everyone how much is too much?
Why does x-box feel the need to not let us take our own credit cards off our accounts. They could claim security reasons but riddle me this...If someone is trying to hack my account, that is the very thing they are going for...why in the world would they want to remove it? The account is no safer, and since I got hacked by Asian's somewhere and have been waiting a month with no return phone call, I assume it has not been taken care of. I don't even own an Xbox anymore! This is B.S. and I agree Mr. Jim, they run a good service but when people want to let go, they have to jump through hoops to do so!
the card may be expired but is the account still open? if so thats how they can keep charging you. just cancel/close the card account and your fine. or change it some how.
but i understand your hate. after selling my 360 i had gotten emails about auto renew for about a year after. but i was lucky enough to close out that CC account and never got another renew notice.
Credit rape. it hurts.
but i understand your hate. after selling my 360 i had gotten emails about auto renew for about a year after. but i was lucky enough to close out that CC account and never got another renew notice.
Credit rape. it hurts.
I went with the code cards and didn't entire credit info... But I can't see any reason to pay for multiplayer anymore. Unless I can find a dirt cheap card, I'm going to stick with my internet-untethered Xbox.
When you first signed up, did you remember to put something in the box that said, "Safeword?" Because that could very well be what's throwing them off.
This happened to me a few years back, only on my parents credit card. They weren't pleased. After I repeatedly called Microsoft to politely ask them to fuck off, I was shocked to find that they had done it again.
Don't get me wrong, Sony fucked up royally a few months back, but I feel that my PSN account is much safer then that of my XBL account. Three of my friends (including one whose father happens to be an employee of Microsoft) have had their accounts hacked and stolen from them by Microsoft, evidently never to be returned. All their gamerscore, purchased items, etc are gone. Just another example of Microsoft "security".
*braces for MS fanboys* ...
*goes back to playing Uncharted*
Don't get me wrong, Sony fucked up royally a few months back, but I feel that my PSN account is much safer then that of my XBL account. Three of my friends (including one whose father happens to be an employee of Microsoft) have had their accounts hacked and stolen from them by Microsoft, evidently never to be returned. All their gamerscore, purchased items, etc are gone. Just another example of Microsoft "security".
*braces for MS fanboys* ...
*goes back to playing Uncharted*
Jesus christ you're absolutely right.
After reading this article it struck me that I had paid for one month via paypal, so I decided to check the website. Lo and behold there's my paypal account, set to automatic renewal with no option to remove it. So apparently I'm just not allowed to stop paying them? THANKS GUYS.
P.S. I'm going to call customer support and hopefully they can take it off, but if not then F*** Microsoft.
After reading this article it struck me that I had paid for one month via paypal, so I decided to check the website. Lo and behold there's my paypal account, set to automatic renewal with no option to remove it. So apparently I'm just not allowed to stop paying them? THANKS GUYS.
P.S. I'm going to call customer support and hopefully they can take it off, but if not then F*** Microsoft.
I stopped my xbl gold subscription earlier this year, did it through the dashboard and have not had any such problems.
I just called yesterday and was able to have my card removed from their records (though it's always been U.S.-based). The process was this: My subscription expires March 2013. To remove the card, they had to completely cancel my gold, remove the CC from the account, then issued me "tokens" (subscription cards) that were e-mailed to me. I then redeemed them myself.
Now the account expires in March 2013 and there's no CC on file.
Now the account expires in March 2013 and there's no CC on file.
This was awesome. But then again, easuly fixed by annualy purchasing xbox live cards, which through amazon are half off for me.
Zombie billing as its best. You're not just giving your card, you're giving an authorization to microsoft to take any money they want through their billing system. That's illegal in many countries around the world, but no one seems to see it as a big deal. Lot of people say they don't even care and argue that this is their own fault.... Stupid sheep.
I hate zombie billing.
I hate zombie billing.
same happened to me for the 3 short months i had an 360 this year, such a pain to cancel your xbox live gold account -_-
i don't know what people find so superior about their online service, my ps3 is fine and has the benefit of being silent. and pc gaming also has free online.
i don't know what people find so superior about their online service, my ps3 is fine and has the benefit of being silent. and pc gaming also has free online.
@Jim
Well Jim, Microsoft is obviously punishing you for ever living in the UK. Cant forget your roots and that dead card is part of them, so MS is really just helping you remember the torture of living in the UK. =D
@muttonface
If it goes up for any reason I would say inflation, but MS has maintained the pricing model for quite a while. They even offer up to $20 US off the base $60 pricing model through some retailers at certain times. Amazon had such a deal early last year for $39.99 yearly sub.
My pity sits with the WoWers... thats only one game. $14.99 x 12 = $180
THATS crazy to me.
Well Jim, Microsoft is obviously punishing you for ever living in the UK. Cant forget your roots and that dead card is part of them, so MS is really just helping you remember the torture of living in the UK. =D
@muttonface
If it goes up for any reason I would say inflation, but MS has maintained the pricing model for quite a while. They even offer up to $20 US off the base $60 pricing model through some retailers at certain times. Amazon had such a deal early last year for $39.99 yearly sub.
My pity sits with the WoWers... thats only one game. $14.99 x 12 = $180
THATS crazy to me.
I tried to cancel my auto-renew and remove my card from their system, the response I got was, we can auto-renew for half price if you keep your card on there. I was fine with that
I tried the xbox live 1 month for 1 dollar deal and didn't have too hard a time turning off autorenew. It was kind of annoying talking to the guy for five minutes who tried to find out my favorite games so he could try to convince me to renew.
"so what's your favorite genre?"
"single player games"
"so what's your favorite genre?"
"single player games"
Oh wow, such a shitty system.
You'd think they'd stop providing the service when they discovered that they cannot charge your card.
You'd think they'd stop providing the service when they discovered that they cannot charge your card.
I'm a Cheap Ass Gamer (CAG) and I honestly don't mind paying for a service that I use. I use the crap out of my Xbox and XBL so here's what I did. I called Xbox and told them I wanted to cancel and I guess I got lucky bc I got a nice US based guy so we could have an actual conversation so I told him I wanted to cancel around the time Halo Reach came out so he threw a promo at me for $29.99 and I said I'd stay. Another hint he gave me is that price is locked in forever and that I can keep pushing it back with subscription cards and when I finally get to that price say I want to cancel again and they'll offer to me again. Another trick is to use your credit card or Paypal to make a temporary shopsafe CC number and use that. That's what I did. It's only authorized for $30 and can never be charged again. Hope this helps.
I encountered similar shit when I was paying for Live. That's why they always do those deals for 1 month for $1 by the way. Because that way they can get your credit card info and auto-renew you forever, where they can't do that if you only buy cards online. Add to this their bullshit "currency" point system and the price hike and I literally switched systems over this issue.
I still have them both, but my 360 gathers dust. PS3 has been so much nicer. This isn't a fanboy statement either. It's a statement from someone who paid for Live for several years, and someone who got a launch 360 years before I got a PS3, and who simply had enough.
Why even still play on that system Jim? It's bullshit.
I still have them both, but my 360 gathers dust. PS3 has been so much nicer. This isn't a fanboy statement either. It's a statement from someone who paid for Live for several years, and someone who got a launch 360 years before I got a PS3, and who simply had enough.
Why even still play on that system Jim? It's bullshit.
@kasasensei
You would not BELIEVE how many stupid sheep come to this site. There are idiots here that will pretty much give you their money for literally almost ANYTHING, then call YOU a whiny little bitch for not paying for extraneous stuff.
Its almost amazing to watch if it weren't so sad and frustrating.
You would not BELIEVE how many stupid sheep come to this site. There are idiots here that will pretty much give you their money for literally almost ANYTHING, then call YOU a whiny little bitch for not paying for extraneous stuff.
Its almost amazing to watch if it weren't so sad and frustrating.
I was able to have my dead credit card removed from my account by having a customer service rep turn off the auto-renewal. Once my subscription expired, I was able to remove the card. I did not renew after that, but the important part for you is that you can get the card off only when you're NOT a Gold member.
It's actually really easy and straight forward to do. Yes it would have been nice if they allowed you to do this on xbox.com a long fucking time ago. But all you had to do was call customer service (no long waits, no foreigns) and say "hey, can you remove this card" and they say "sure" and BAM, it's gone. I cant help to think that you're trolling, Jim.
>use credit card
>get ms points
IMMEDIATELY REMOVE EVERY SINGLE CARD ON ACCOUNT
>yell at Xbox Support to tell them not to auto renew
>rinse
>repat
>get ms points
IMMEDIATELY REMOVE EVERY SINGLE CARD ON ACCOUNT
>yell at Xbox Support to tell them not to auto renew
>rinse
>repat
@tekbunny
That's why i mostly reading and not commenting here (and on the others sites). People are crazy...
@jimmyx
"oh look dad! a guy with a marcus phenix avatar who can't accept any criticism about the company he loves, how surprising." Wake up guy or grow up, you're in love with a piece of plastic...
That's why i mostly reading and not commenting here (and on the others sites). People are crazy...
@jimmyx
"oh look dad! a guy with a marcus phenix avatar who can't accept any criticism about the company he loves, how surprising." Wake up guy or grow up, you're in love with a piece of plastic...
I hate that shut ad well. I couldn't remove my old expires cars unless I added a new one first. It will never allow you to remove the card if it's the only one there. The autorenew can be shut off but you have talk talk to a rep on the phone and have them flip the switch on thier end. In my opinion leave the inactive card there and buy a gold card when they are in sale for 30 bucks
If I remember correctly you can remove credit cards from billing.microsoft.com Shame this happens...
HEAR HEAR! I'm growing exponentially possed about Microsofts inablility to have a thought that benefits the customers and doesn't line their pocket with ad or extortion money.
Last year they charged me $80 for a year of gold because they charged me twice for the $40 "deal" they had before upping the price.
Last year they charged me $80 for a year of gold because they charged me twice for the $40 "deal" they had before upping the price.
@Cryotek
Not taking sides here, but saying that kind of thing does make you seem elitist. I'm not sure why I, or any Live subscriber for that matter, is ignorant for paying for a reliable and well established online console platform. Of course, since you don't pay anything extra for your platform of choice that makes YOU superior.
Not taking sides here, but saying that kind of thing does make you seem elitist. I'm not sure why I, or any Live subscriber for that matter, is ignorant for paying for a reliable and well established online console platform. Of course, since you don't pay anything extra for your platform of choice that makes YOU superior.
And this is one of the reason I will never bother with a 360, or even support Microsoft much in general.
Enjoy getting shafted lads, I'll be over here buying PC games that I can play online for free.
Actually screw that online is boring, back to Xenoblade!
Enjoy getting shafted lads, I'll be over here buying PC games that I can play online for free.
Actually screw that online is boring, back to Xenoblade!
I had a credit card removed from xbl one time. I even added a new one. Some months later, after speaking with M$ via telephone about something unrelated to the console, my old credit card magically appeared back on my acct. Obviously they didn't delete it, they just took it off the acct but kept the info.
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