Nothing is worse on a red-eyed, dazed morning than realizing that the previous night’s escapades with the Rock Band drum set have yielded a broken foot pedal. The only recourse in this scenario is lie your guts out to any EA warranty representative willing to assist. The fib may be innovative and ironclad, but EA is still going to ask for a less-than-60-day-old receipt. While lying is a hilarious way to get hardware replaced, what about the honest man who may have bought one of the defective November bundles?
For those that may have been burned by the restriction, there is redemption coming directly from developer Hamonix. According to Gamasutra, on June 30, Harmonix is repealing the restriction for those who may have received a defective set of Rock Band hardware. Even though this move was made, Harmonix still maintains that the majority of the problems are the player’s fault, not the manufacturer's. The warranty restriction will go back into place on October 1 of this year, once the smoke has cleared.
As much as I love Rock Band and acting like an idiot while playing “Cheeseburger in Paradise,” I have to admit my launch day guitar and drum kit are not the most responsive things on this planet. When I originally bought the game for the 360, I had to return the guitar practically immediately, and I ended up just settling with the equally crappy guitar I was sent back. I am still hopelessly bitter about it. Have any of you gotten a defective unit like I did? Better yet, do you think Harmonix is taking care of business the right way?
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Contest:
10:22 AM on 06.28.2008
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Hope I can still return it; it's going to be a hassle.
...as for my Rock Band Guitars, so far they've all had this 'second day' defect. The original Guitar that came with my near-launch bundle gave out after a DAY of use (the orange fret was stuck on screen), and I ended up waiting a month for the replacement guitar to come. Once it did, it TOO broke me the second day as well (not to mention it took them nearly THREE months to send me a box to ship the guitar back to them).
I'm just thankful I can use the GH3 Les Paul with Rock Band.
I was asked for a receipt right away. They said it was part of a change in policy where they're making sure you're in warranty, and it had started a week prior to when I called. Which pissed me off even more than knowing stuff gave out the day after the warranty ended.
I don't know how Harmonix can blame the user for THEIR design problems. I also play drums in the real world and for Harmonix to expect that the real drummers out there wouldn't try to play "normally" is ridiculous. I play using the heel-up technique and that seems definitely more rough on the foot pedal than heel-down. Not much I can do about that. I could even flex my original pedal by hand before it broke...I knew it wouldn't last long. They are trying to rectify the situation fairly well, but for the $$ we pay, the design should have been a lot better to begin with.
Wow, I must have just gotten in before the new policy.
@Jaren
3 months is crazy, they sent mine in a week and half tops. Did you do the pay $125 and they send you the replacement right away, then take the charge off once you send yours back? That really speeds things up.
But according to amazon reviews, these sticks might brake easily too. :(
I complained, so they sent me a new one. I didn't even have to send the other back.
New one broke three days into it...and I'm not fucking stomping this thing. I'm giving it a gentle toe tap.
Needless to say, I'm very fucking pissed. They just don't work the same with the duct tape treatment. So fucking unresponsive.
AHHHHHHH
I MIGHT WRITE A BLOG ABOUT! ZOMG!
Seems like there's a bunch out there. I just liked theirs because of their logo. Nothing else. Based on alot of blogs out there though, I think the plastic base is gonna break too eventually.
Oh well, I guess I'll deal with that when that happens. I guess I'll have to drum like a pussy for a little while until I get some more cash saved up to buy a "real pedal".
Maybe then I can slam some real tunes with my new tricked out pedal and I can drum like its never been done Sweeeeeeeeet.
At least I'm not throwing a football at my 42" LCD screen...