It's no secret that some of the guitars that shipped with Rock Band had some issues, mainly strum bar related. In a statement to Kotaku, they're owning up to the problems, and are dedicated to making things right.
While I applaud Harmonix for stepping up to admit fault like any good hardware manufacturer would (or should), there's nothing about this statement that should be surprising in how they're handling the issue. When you open the massive Rock Band retail package, one of the first things you'll see is a pink slip of paper that basically says, "If your crap is broken, go to http://support.ea.com/rockband for detailed warranty instructions."
So what are you waiting for? Don't procrastinate like I have been, using the Guitar Hero III wireless guitar and pretending like there is no problem.