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Halo 3 collector's discs coming to you pre-scratched photo

Excited for picking up your copy of Halo 3 at launch? Spent the extra money for the collector's tin, 'cause you wanted the hard copy of the artbook? Well, the folks at NeoGAF have some bad news for you: by the time you get it open, the discs look like they'll already be scratched. Perhaps you won't even need your 360 to put a giant dent in the disc for you.

A lot of people are experiencing problems with the way the Halo 3 discs are held in the case of the collector's edition. As you can see, the disc is held in by nothing more than a tiny piece of plastic and some foam pads. If you watch Gamevideo's unboxing video, they have similar problems.

If you check out the photos below, you can see the damage done. According to some of the GAF commenters, it looks even worse in person than what the photos show. Some of the people are saying that the discs have been rendered unplayable by the damage done.

This is clearly going to be a problem, and it'll be levied right at Microsoft, who's still under the spotlight from their billion dollar write-off. What are the boys in green to do? Give Microsoft a call if your disc is all scratched up and let us know of the results. 

[Thanks to iRaf for the tip, and the GAF community for the pics]

 

LAUNCH GALLERY (3 IMAGES)
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71 comments | showing # 1 to 50
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next 50 comments

Magesx's Avatar - Comment posted on 09/21/2007 23:10
Magesx
SONY SABOTAGE
Jerkbutt47's Avatar - Comment posted on 09/21/2007 23:11
Jerkbutt47
LOL at Sony Sabotage.
OH NOES!!!!!!
Cheeburga's Avatar - Comment posted on 09/21/2007 23:12
Cheeburga
Ouch.
Catalyst's Avatar - Comment posted on 09/21/2007 23:13
Catalyst
Just FYI, the discs in the Legendary edition are in regular cases, just like the standard edition, so this only applies to the collectors.

Still sucks, but lets not blow shit out of proportion just for flames sake. Wait until Monday night to see how widespread this really is.
chronicus_prime's Avatar - Comment posted on 09/21/2007 23:14
chronicus_prime
LOL im glad i didnt buy the legendary edition. But it would be cool to make a bong with the helmet!
Bob Muir's Avatar - Comment posted on 09/21/2007 23:15
Bob Muir
I'm sure Microsoft will initiate a speedy replacement program. It'd be cool if they did it through the retailers even.
cjpkiller's Avatar - Comment posted on 09/21/2007 23:17
cjpkiller
oh fuck no... I got the limited edition for the hardcover fiction and art book... and because of that I now get scratched discs...
I am going to rip someones fucking throat out if my disk is scratched.
Giant Reggie's Avatar - Comment posted on 09/21/2007 23:17
Giant Reggie
Microsoft can't get anything right. Their only accomplishment was Xbox Live.
The Grudge's Avatar - Comment posted on 09/21/2007 23:21
The Grudge
This is pretty bad. What a major screw up! Nothing gets me pissed off more than scratches on my discs. I am worse than that dude from the The Ringer.
DOLEMITE187's Avatar - Comment posted on 09/21/2007 23:21
DOLEMITE187
I work at game crazy and we got over 300 hundred copies of halo 3 in today and everyone of the limited editions you can here the disks loose in the tin. its ridiculous....they are scratched to death..hahaha
Brad Rice's Avatar - Comment posted on 09/21/2007 23:21
Brad Rice
@catalyst: I don't know my haloes. Updated slightly for wording, then. I like my intro too much >_>
vexed alex's Avatar - Comment posted on 09/21/2007 23:35
vexed alex
Ah. Glad I'm the guy who bought the regular.
dsky's Avatar - Comment posted on 09/21/2007 23:36
dsky
me and #14 are cool with no tin can or helmet ;)
Deathsaw's Avatar - Comment posted on 09/21/2007 23:38
Deathsaw
FUCK! That's why I'm downgrading to regular.
Suff0cat's Avatar - Comment posted on 09/21/2007 23:42
Suff0cat
If it's still playable why give a shit about some superficial scratches? I've had disks way more scratched that played just fine.
DGX Goggles's Avatar - Comment posted on 09/21/2007 23:43
DGX Goggles
No problems for me, Legendary FTW.
AngelsDontBurn's Avatar - Comment posted on 09/21/2007 23:45
AngelsDontBurn
Wow, epic packaging?
BADInc's Avatar - Comment posted on 09/21/2007 23:46
BADInc
great,now i have something else to worry about, i just sent my 360 back to microsoft cus i got the red ring of death, and no this
Neonie's Avatar - Comment posted on 09/21/2007 23:51
Neonie
That...could be a bit of a problem for me...
Aaron Mxy Yost's Avatar - Comment posted on 09/21/2007 23:52
Aaron Mxy Yost
Oh man, wow... this is going to be a PR shitstorm.
Leaderz0rz's Avatar - Comment posted on 09/22/2007 00:04
Leaderz0rz
something like this could of been avoided which is the stupid part of the whole thing.
deiga-the-semivaliant's Avatar - Comment posted on 09/22/2007 00:06
deiga-the-semivaliant
I don't know about you, but I like my new games to look... er... new.


Suff1catingSight:

If you read the post, there are reports of some games being scratched to neigh unplayable. You have to understand that not all scratches are created equal. A disc can have billions of shallow marks that'll look crappy, but play just fine. But just one deep scratch will ruin the whole thing.
Suff0cat's Avatar - Comment posted on 09/22/2007 00:45
Suff0cat
I read 3 pages of the discussion and not once did anyone say the discs were unplayable.

It's just a bunch of matlocks saying "OMFG A SCRATCH! THE WORLD IS ENDING ZOMG!"
Sharpless's Avatar - Comment posted on 09/22/2007 00:52
Sharpless
Suff0cating, I read a report on... either Kotaku or Wired that said that some discs were rendered unplayable. And besides, when I pay for a disc, it's not acceptable for it to be scratched and not mint. I pay for mint, I should get mint. Everyone else should expect the same from MS.
Velt's Avatar - Comment posted on 09/22/2007 01:01
Velt
Well, i use to thought that it couldnt get much worse than having crappy hardware...

This is a new low. They cant even pack cd´s the right way.
Suff0cat's Avatar - Comment posted on 09/22/2007 01:14
Suff0cat
*rolls eyes*

mint condition discs. We are talking about five-cent platic discs, you sound foolish.


And what's with all these Matlocks claiming to work at stores saying xx% of their Collectors editions are "scratched to hell/death"? Are they superman? Can they magically see through tin cases.

I've had regular DVD's rattling around in their case with a broken and pointy center-piece and they were fine. If jagged plastic can't render a disc unplayable I highly doubt a flat piece of plastic and a couple of foam pieces will do that kind of damage.
Burnt Meatloaf's Avatar - Comment posted on 09/22/2007 01:23
Burnt Meatloaf
Scratched or not, that is damn stupid packaging. The more elaborate the DVD case, the worse the spindle design is! Of *course* it's going to fall apart during transport, to say nothing of getting the disc back into the case.

I'm not a huge Sony fan, but PS2 cases are probably the best in the world. Why can't companies leave good enough alone?
Topher Cantler's Avatar - Comment posted on 09/22/2007 01:53
Topher Cantler
As much as I want to point and laugh at this, it's still pretty fucked up.
deiga-the-semivaliant's Avatar - Comment posted on 09/22/2007 01:56
deiga-the-semivaliant
Suff1catingSight:

You're still ignoring the huge steaming pile of bullshit that this whole situation is dumping in copious amounts.

You're paying for a new product, you should get a product that looks new. Untouched. Perfect condition.

I really can't believe how you can just regard this as bitching and moaning by a bunch of Matlocks.

Terrible use of the meme, by the way.
JonDarkwood's Avatar - Comment posted on 09/22/2007 02:10
JonDarkwood
Oh man, the world is gonna be pissed.
Darren Nakamura's Avatar - Comment posted on 09/22/2007 02:15
Darren Nakamura
Yikes. Guess I'll be picking up a regular version.
Axewave's Avatar - Comment posted on 09/22/2007 02:18
Axewave
you know, i really wanted the special edition, but for once, I'm glad I'm nearly-broke and only went for the plain old regular preorder.
uptonogood's Avatar - Comment posted on 09/22/2007 02:49
uptonogood
it takes a special kind of genius to screw up packaging.
Boolean's Avatar - Comment posted on 09/22/2007 02:53
Boolean
Fan-fucking-tastic.
Sharpless's Avatar - Comment posted on 09/22/2007 03:05
Sharpless
Suff0cating, 'tis you who sound foolish, my friend. You're missing the point entirely. I most certainly do not NEED mint-condition discs. Few consoles will refuse a lightly scratched disc, for example. However, at $70 a pop, these people are paying for discs that have not been used and show no signs of wear, i.e. new or "mint" discs. If they were paying $50 at GameStop for a used game, I would expect such damage to the disk surface. But this? This is bad - nay, horrendous - business practice. Totally unacceptable.
Roflcopter Pilot's Avatar - Comment posted on 09/22/2007 03:10
Roflcopter Pilot
Bungie should've gotten the guys who made the FFXII Collectors Edition case.
Samit Sarkar's Avatar - Comment posted on 09/22/2007 03:16
Samit Sarkar
@Topher Cantler: Well, as a PS3 owner — and a person who never saw what the big fuss with Halo was about — all I can do is point and laugh. Also, from now on, I will forever be wary of special packaging for games...
ArrestedDeveloper's Avatar - Comment posted on 09/22/2007 03:30
ArrestedDeveloper
Weird, it looks like Preys Collectors Edition but with better padding and yet this is the one that gets scratched.
Churchhills Dog's Avatar - Comment posted on 09/22/2007 04:17
Churchhills Dog
What are the boys in green to do?

Take some time choosing their contractors?
DOOM's Avatar - Comment posted on 09/22/2007 04:43
DOOM
Just SHAKE THE BOX TO MAKE SURE THE DISK ISNT LOOSE, That is all!
If its Loose, get another one...
Orionsaint's Avatar - Comment posted on 09/22/2007 04:47
Orionsaint
Smart Bungie
Oninusar's Avatar - Comment posted on 09/22/2007 05:05
Oninusar
that unboxing video made me wanna laugh, if i had all that cool stuff ida been much less anxious to us a knife to open everything...

kinda sucks that some fat asses at 1up get cool shit like that free, prolly been more excited about a 100$ GIFT card to the Golden Corral :(
Biltor's Avatar - Comment posted on 09/22/2007 05:13
Biltor
Epic Fail!
Spilt Milk's Avatar - Comment posted on 09/22/2007 06:21
Spilt Milk
I don't understand why they did not duplicate the halo 2 tin. It was like totally awesome. This is bad...real bad, Jim.
3dd13's Avatar - Comment posted on 09/22/2007 06:36
3dd13
Killzone is no longer the 'Halo killer' as some say. This tin is.
sbshootme's Avatar - Comment posted on 09/22/2007 06:48
sbshootme
thats even worse than the Bioshock PC packaging. I spent 5 minutes trying to get that out there without breaking it into half.
stevenjazz787's Avatar - Comment posted on 09/22/2007 08:14
stevenjazz787
I do not need mint condition discs. But... I pay for them. New products should work right.

(P.S. This totally kills any humor in "Smash Halo 3" videos.)
Jim Sterling's Avatar - Comment posted on 09/22/2007 08:26
Jim Sterling
Oh fucking dear. This is something you do not do with the biggest game of the year.

Some jobs are gonna be lost over this one.
Gameboi's Avatar - Comment posted on 09/22/2007 08:46
Gameboi
As someone who is very particular about keeping everything they own in mint condition, I'm greatly troubled by this.

I will be pissed off to the extreme if my disk is scratched.
Joe Burling's Avatar - Comment posted on 09/22/2007 09:32
Joe Burling
It's not even out yet...
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