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Halo 3 collector's discs coming to you pre-scratched photo

Excited for picking up your copy of Halo 3 at launch? Spent the extra money for the collector's tin, 'cause you wanted the hard copy of the artbook? Well, the folks at NeoGAF have some bad news for you: by the time you get it open, the discs look like they'll already be scratched. Perhaps you won't even need your 360 to put a giant dent in the disc for you.

A lot of people are experiencing problems with the way the Halo 3 discs are held in the case of the collector's edition. As you can see, the disc is held in by nothing more than a tiny piece of plastic and some foam pads. If you watch Gamevideo's unboxing video, they have similar problems.

If you check out the photos below, you can see the damage done. According to some of the GAF commenters, it looks even worse in person than what the photos show. Some of the people are saying that the discs have been rendered unplayable by the damage done.

This is clearly going to be a problem, and it'll be levied right at Microsoft, who's still under the spotlight from their billion dollar write-off. What are the boys in green to do? Give Microsoft a call if your disc is all scratched up and let us know of the results. 

[Thanks to iRaf for the tip, and the GAF community for the pics]

 


LAUNCH GALLERY (3 IMAGES)
Photo Photo Photo
 

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next 50 comments

70 comments | showing # 1 to 50

Magesx's Avatar
Magesx at 09/21/2007 23:10
SONY SABOTAGE
Jerkbutt47's Avatar
Jerkbutt47 at 09/21/2007 23:11
LOL at Sony Sabotage.
OH NOES!!!!!!
Cheeburga's Avatar
Cheeburga at 09/21/2007 23:12
Ouch.
Catalyst's Avatar
Catalyst at 09/21/2007 23:13
Just FYI, the discs in the Legendary edition are in regular cases, just like the standard edition, so this only applies to the collectors.

Still sucks, but lets not blow shit out of proportion just for flames sake. Wait until Monday night to see how widespread this really is.
chronicus_prime's Avatar
chronicus_prime at 09/21/2007 23:14
LOL im glad i didnt buy the legendary edition. But it would be cool to make a bong with the helmet!
Necros's Avatar
Necros at 09/21/2007 23:15
I'm sure Microsoft will initiate a speedy replacement program. It'd be cool if they did it through the retailers even.
cjpkiller's Avatar
cjpkiller at 09/21/2007 23:17
oh fuck no... I got the limited edition for the hardcover fiction and art book... and because of that I now get scratched discs...
I am going to rip someones fucking throat out if my disk is scratched.
Giant Reggie's Avatar
Giant Reggie at 09/21/2007 23:17
Microsoft can't get anything right. Their only accomplishment was Xbox Live.
The Grudge's Avatar
The Grudge at 09/21/2007 23:21
This is pretty bad. What a major screw up! Nothing gets me pissed off more than scratches on my discs. I am worse than that dude from the The Ringer.
DOLEMITE187's Avatar
DOLEMITE187 at 09/21/2007 23:21
I work at game crazy and we got over 300 hundred copies of halo 3 in today and everyone of the limited editions you can here the disks loose in the tin. its ridiculous....they are scratched to death..hahaha
Brad Rice's Avatar
Brad Rice at 09/21/2007 23:21
@catalyst: I don't know my haloes. Updated slightly for wording, then. I like my intro too much >_>
vexed alex's Avatar
vexed alex at 09/21/2007 23:35
Ah. Glad I'm the guy who bought the regular.
dsky's Avatar
dsky at 09/21/2007 23:36
me and #14 are cool with no tin can or helmet ;)
Deathsaw's Avatar
Deathsaw at 09/21/2007 23:38
FUCK! That's why I'm downgrading to regular.
Suff0cat's Avatar
Suff0cat at 09/21/2007 23:42
If it's still playable why give a shit about some superficial scratches? I've had disks way more scratched that played just fine.
DGX Goggles's Avatar
DGX Goggles at 09/21/2007 23:43
No problems for me, Legendary FTW.
AngelsDontBurn's Avatar
AngelsDontBurn at 09/21/2007 23:45
Wow, epic packaging?
BADInc's Avatar
BADInc at 09/21/2007 23:46
great,now i have something else to worry about, i just sent my 360 back to microsoft cus i got the red ring of death, and no this
Neonie's Avatar
Neonie at 09/21/2007 23:51
That...could be a bit of a problem for me...
Mxyzptlk's Avatar
Mxyzptlk at 09/21/2007 23:52
Oh man, wow... this is going to be a PR shitstorm.
Leaderz0rz's Avatar
Leaderz0rz at 09/22/2007 00:04
something like this could of been avoided which is the stupid part of the whole thing.
deiga-the-semivaliant's Avatar
deiga-the-semivaliant at 09/22/2007 00:06
I don't know about you, but I like my new games to look... er... new.


Suff1catingSight:

If you read the post, there are reports of some games being scratched to neigh unplayable. You have to understand that not all scratches are created equal. A disc can have billions of shallow marks that'll look crappy, but play just fine. But just one deep scratch will ruin the whole thing.
Suff0cat's Avatar
Suff0cat at 09/22/2007 00:45
I read 3 pages of the discussion and not once did anyone say the discs were unplayable.

It's just a bunch of matlocks saying "OMFG A SCRATCH! THE WORLD IS ENDING ZOMG!"
Sharpless's Avatar
Sharpless at 09/22/2007 00:52
Suff0cating, I read a report on... either Kotaku or Wired that said that some discs were rendered unplayable. And besides, when I pay for a disc, it's not acceptable for it to be scratched and not mint. I pay for mint, I should get mint. Everyone else should expect the same from MS.
Velt's Avatar
Velt at 09/22/2007 01:01
Well, i use to thought that it couldnt get much worse than having crappy hardware...

This is a new low. They cant even pack cd´s the right way.
Suff0cat's Avatar
Suff0cat at 09/22/2007 01:14
*rolls eyes*

mint condition discs. We are talking about five-cent platic discs, you sound foolish.


And what's with all these Matlocks claiming to work at stores saying xx% of their Collectors editions are "scratched to hell/death"? Are they superman? Can they magically see through tin cases.

I've had regular DVD's rattling around in their case with a broken and pointy center-piece and they were fine. If jagged plastic can't render a disc unplayable I highly doubt a flat piece of plastic and a couple of foam pieces will do that kind of damage.
Burnt Meatloaf's Avatar
Burnt Meatloaf at 09/22/2007 01:23
Scratched or not, that is damn stupid packaging. The more elaborate the DVD case, the worse the spindle design is! Of *course* it's going to fall apart during transport, to say nothing of getting the disc back into the case.

I'm not a huge Sony fan, but PS2 cases are probably the best in the world. Why can't companies leave good enough alone?
Topher Cantler's Avatar
Topher Cantler at 09/22/2007 01:53
As much as I want to point and laugh at this, it's still pretty fucked up.
deiga-the-semivaliant's Avatar
deiga-the-semivaliant at 09/22/2007 01:56
Suff1catingSight:

You're still ignoring the huge steaming pile of bullshit that this whole situation is dumping in copious amounts.

You're paying for a new product, you should get a product that looks new. Untouched. Perfect condition.

I really can't believe how you can just regard this as bitching and moaning by a bunch of Matlocks.

Terrible use of the meme, by the way.
JonDarkwood's Avatar
JonDarkwood at 09/22/2007 02:10
Oh man, the world is gonna be pissed.
Dexter345's Avatar
Dexter345 at 09/22/2007 02:15
Yikes. Guess I'll be picking up a regular version.
allisonaxe's Avatar
allisonaxe at 09/22/2007 02:18
you know, i really wanted the special edition, but for once, I'm glad I'm nearly-broke and only went for the plain old regular preorder.
uptonogood's Avatar
uptonogood at 09/22/2007 02:49
it takes a special kind of genius to screw up packaging.
Boolean's Avatar
Boolean at 09/22/2007 02:53
Fan-fucking-tastic.
Sharpless's Avatar
Sharpless at 09/22/2007 03:05
Suff0cating, 'tis you who sound foolish, my friend. You're missing the point entirely. I most certainly do not NEED mint-condition discs. Few consoles will refuse a lightly scratched disc, for example. However, at $70 a pop, these people are paying for discs that have not been used and show no signs of wear, i.e. new or "mint" discs. If they were paying $50 at GameStop for a used game, I would expect such damage to the disk surface. But this? This is bad - nay, horrendous - business practice. Totally unacceptable.
Roflcopter Pilot's Avatar
Roflcopter Pilot at 09/22/2007 03:10
Bungie should've gotten the guys who made the FFXII Collectors Edition case.
Samit Sarkar's Avatar
Samit Sarkar at 09/22/2007 03:16
@Topher Cantler: Well, as a PS3 owner — and a person who never saw what the big fuss with Halo was about — all I can do is point and laugh. Also, from now on, I will forever be wary of special packaging for games...
ArrestedDeveloper's Avatar
ArrestedDeveloper at 09/22/2007 03:30
Weird, it looks like Preys Collectors Edition but with better padding and yet this is the one that gets scratched.
Churchhills Dog's Avatar
Churchhills Dog at 09/22/2007 04:17
What are the boys in green to do?

Take some time choosing their contractors?
DOOM's Avatar
DOOM at 09/22/2007 04:43
Just SHAKE THE BOX TO MAKE SURE THE DISK ISNT LOOSE, That is all!
If its Loose, get another one...
Orionsaint's Avatar
Orionsaint at 09/22/2007 04:47
Smart Bungie
Oninusar's Avatar
Oninusar at 09/22/2007 05:05
that unboxing video made me wanna laugh, if i had all that cool stuff ida been much less anxious to us a knife to open everything...

kinda sucks that some fat asses at 1up get cool shit like that free, prolly been more excited about a 100$ GIFT card to the Golden Corral :(
Biltor's Avatar
Biltor at 09/22/2007 05:13
Epic Fail!
Spilt Milk's Avatar
Spilt Milk at 09/22/2007 06:21
I don't understand why they did not duplicate the halo 2 tin. It was like totally awesome. This is bad...real bad, Jim.
3dd13's Avatar
3dd13 at 09/22/2007 06:36
Killzone is no longer the 'Halo killer' as some say. This tin is.
brainderailment's Avatar
brainderailment at 09/22/2007 06:47
This is actually pretty common. When I worked at gamestop, people came in all the time complaining about this. Some special edition tins don't have anything to mount the disk on. I've seen some SEs that actually just had the disk taped to one side of the tin. It is total BS, but not uncommon. Of course, since this is Halo, people are going to go batshit.
sbshootme's Avatar
sbshootme at 09/22/2007 06:48
thats even worse than the Bioshock PC packaging. I spent 5 minutes trying to get that out there without breaking it into half.
brainderailment's Avatar
brainderailment at 09/22/2007 07:44
BTW, huge shwag press kit = 10/10
stevenjazz787's Avatar
stevenjazz787 at 09/22/2007 08:14
I do not need mint condition discs. But... I pay for them. New products should work right.

(P.S. This totally kills any humor in "Smash Halo 3" videos.)
Jim Sterling's Avatar
Jim Sterling at 09/22/2007 08:26
Oh fucking dear. This is something you do not do with the biggest game of the year.

Some jobs are gonna be lost over this one.
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