Always, always, always tell them it Red Ringed! Even if it didn't, tell them it did anyway. It's bullshit having to pay fees that high for their hardware being so flimsy. I love my 360, and currently it is the console I favor most. But it's still a badly constructed console and the consumers should not be punished for Microsoft cutting corners. So always tell them it was the Red Ring and make them foot the bill.

When you mentioned Microsoft after Nintendo I was expecting someone making patent bullshit about Natal. Color me disapponted.

This is the main reason I won't buy a 360. If they fixed this, I would very much consider it. Good luck "fine gentleman from Oak Forest, Illinois"!

Well, shit may just have hit the fan.

Eh I've had computer parts crap out on me more than my 360 has. We got a red ring once about a year ago, but it was a close to release model. Sent it out, got a replacement under warranty, no fuss. And the one we've got now works fine. Guy probably just had bad luck, like you can with any other piece of tech.

There is no excuse for the outright shit that they've been pumping out since launch. How many SKU's have the put out now? 4? 5? And they still haven't fixed their problems (pretty much every component is liable to break). They know there's all kinds of problems, they just put it out there because they're too lazy/ the fix is too expensive.

That being said I'm playing on my 7th and 8th consoles, and they've been pulling this shit for years with Windows and everything else they touch. I can't imagine that anything besides bankruptcy would change their consumer relations policy, and that's obviously not going to happen any time soon.

So this one guy is gonna show up Microsoft for something it and the world already knows about, huh? Suck it up, guy, and buy a new system. It's not like your 360 exploded, caught a house on fire and your dog moved in with the cat down the street or anything.

Life is just, Y'know, HARRRRRD. It makes me wanna go pee-pee.

In other words, shit happens.

Pintos were removed from the market due not just because they were crappy vehicles, they actually weren't purchased much after the news broke. Maybe this one guy is the only sane one of us gamers (if he IS a gamer) and we're the nutjobs for not seeing the issue here..ENOUGH.. but ya know what? Shit happens. The ratio of awesome to shitty when it comes to the 360 isn't balanced.
Awesome is awesomer.

About time this shit happen.

I mean honestly I bet my DSlite will last longer than a Xbox360. To me that is quite sad that a portable gaming system last longer than a home console system.

Yeah, good luck with that chief.

Damn still going on? How many years has the Xbox been out and they are still having issues. Sue away.

Where do I sign...?

@chronic: because all they want is your cash.... and they'll continue to do so as long as there around

I think if he got Microsoft to stop making consoles until they fix the hardware issues (which, as far as we know, could be fixed, but old 360s still break), then he would make a lot of people very angry.

I don't think MS would purposely design defective hardware or software, but if anybody's ever used MS Windows, you sure as hell know they'll still sell it!

Personally Microsoft deserves whatever comes their way due to Xbox360's hardware failures, it's really pathetic how defect infested their consoles HAVE REMAINED for 3 YEARS.

Bah! I had to pay $140 once to get my 360 fixed and you don't see me bitching about it years later..oh wait.

I'm surprised it has taken this long for someone to sue, or maybe I just haven't been paying that much attention. Microsoft makes a product that blows. As consumers we tend to not buy stuff that sucks ass. As to why people still buy them is beyond me. This is apparently a common theme with MS. I am guilty of supporting such negligence also. Can anyone say Windows ME or vista? Why do we continue to be treated this way? IF people want to continue to support the 360, which I have no problem with, make MS take responsibility for there faulty product. That is hopefully what this and many more lawsuites will achieve.

@chaos teacup
Actually this is about as far from over as you can get, gameinformer just had a statement from them about how the billion dollars set aside to deal with this problem was just used all up and the problem seems to be getting worse not better, whatever is causing these proplems is showing no signs of stopping and now even the new "improved" models are starting to give in.

Sorry but this is truly unnaceptable as there are literally laws prohibiting releasing such a faulty product onto the market. What they have done is illegal and why there going unpunished while everyone else plays by the rules (because if this were sony or nintendo there would be a sh*tstorm) is beyond me.

image fail

@turbofail

That argument is so fucking 3 years ago! - PS3 not only has PLENTY of games now, but all the best games, fuck all the Halo's, give me uncharted and Killzone, and Socom and the upcoming MAG, MGS (real MGS, not a dumbed down rising spin off) - not to mention the other 90% of multiplat games!

Littlebigplanet is a 1 of a kind game - kicks ass. 360's are made for the FPS loving 12 year olds that sit in their bedrooms shouting NIGGER at each other. PS3 games are varied and interesting, designed for grown ups (generally).

*heads back to lovefilm to add some more Blu-rays to his rental list.

I completely disagree with your last post, Sexchocs. FPS are awesome. I'm 34, and have loved the genre since Doom. The PS3 catalogue is getting better, much better, but it isn't better than the 360s. Not yet, if ever. Using a game that isn't even out, and that nobody's even played other than preview code (MAG) is such a typical tactic of the PS3 fanboy. Can you not see how retarded it is? You might hate Halo. Fair enough. I hate the (IMO) vastly overrated MGS. Fair? Our opinions do not make the respective games shit, though. Only an idiot would claim so. Games consoles are for gamers. To pretend the PS3 is designed for adults, whilst the 360 for racist kids, is patronising, un-filtered bullshit-eating bollocks. I missed you though, Sexchocs. For a while there, we were all pretty much having grown up polite conversations, and man, that just will not do... ;0)

If there is a definate "change" in the way M$ is handling the RRoD now, that does need to be looked into. My understanding is the EVERY X360 except the latest Elite version has an increased potential to RRoD (mostly due to overstress after prolonged tempurature). All the eariler models had inadiquate cooling to prevent this long term failure.

I'd say the real issue is that M$ addressed this by refurbing returned X360s and sending them out as "replacements". While I have no doubt some level of prevention for the RRoD issue was applied to these refurb units, the major correction that was made in the desingn of the Elite units was not possible in the replacements...thus the potential for the problem still exsits in the units they sent out as replacements. THAT may be what the shytestorm SHOULD be about (IMO).

The records and numbers to collaborate any of the above speculation will never be disclosed short of a court order (and even then, I'm not sure if the data could be trusted). I'm not saying a "grand" conspiracy has been hatched, but I have no doubt the original X360 design was doomed to have a high probibility of long term failure (thus why it was not seen during the short term testing it most likely received) and the methods to "fix" the problem were done in the most economic manner possible. Can't say I blame them, but if those decisions are coming back to bite thiem in the arse, they need to take responsiblity for FUBARing the corrective action they took to correct a massive cluster-shag in the firstplace.

I was wondering when SexualChocolate would show up with his patented "my toy is better meeeh I'm 5" argument. You know psychologically being a fanboy is actually you having a surpassed regret for the purchase? It's called Justification of Ownership. Look it up.
I've had a 360 for over a year and never had any problems with it. I've had more problems with my original PS2 (went through three of those, and I even knew how to repair them!). I still have a SNES and NES that work fine.
I did get the piss scared out of me the other day, when the power flickered, my xbox turned off, and when i turned it back on THREE RED RINGS. Luckily unplugging it from the surge protector and plugging it back in fixed it.

The Xbox 360 has sold approx. 31 million compared to PS3's 23 million. However, with the host of issues that go wrong with 360s and the horror stories of incidents of red ringing ocuring just after the limited warranty lapses, people often have to purchase another system to play their Microsoft games on. Could there be more working PS3s in living rooms across the world than working PS3s?

Why fix the problem with the hardware when people continue to keep buying them, knowing about the issues. Why fix the problem when you can artificially inflate your install base and thumb your nose at Sony for selling more consoles?

...Maybe Microsoft just wants to fill all the world's landfills with 360s.

I love the dense lawsuit-phobic cliches you guys are spouting. As they say, everybody hates trial lawyers - until they need one.