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GameStop wants to sell you DLC in their stores photo

Whether you like it or not, the push towards a mostly-digital game industry is ahead of us. It may not be next year, it may not be in the next five years... but it's coming. 

Brick and mortar retailers like GameStop have known this for years, and have been planning accordingly. The latest move, according to GameStop COO Paul Raines, is to let customers purchase downloadable content right in the store.

When they get home and turn on their console (or PC), that content will be waiting for them. While the logistics of this remain unclear, this would mean a few things -- GameStop clerks could upsell you on downloadable content as you buy the game, and you could use your trade-in credit directly towards that same content. You'd just never be able to sell it back. Or return it. 

"We believe we can convert a significant portion of our in-store traffic to digital for publishers," Raines said. 

Interesting concept, this leaving the house to buy downloadable content. I'll have to think this over. I have a little time -- the program is said to begin testing in early 2010.








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34 comments | showing # 1 to 34
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EternalDeathSlayer's Avatar - Comment posted on 11/12/2009 17:27
EternalDeathSlayer
So long as they make it so things go quickly and smoothly, I could see it working, at least on dumb people.

If you've got to fill out some sort of form for 5 minutes than I can't see this working at all.
KwikPwn's Avatar - Comment posted on 11/12/2009 17:28
KwikPwn
That's like going to Pizza-Hut and having a pizza delivered. xP
vexed alex's Avatar - Comment posted on 11/12/2009 17:28
vexed alex
Throwing the convenience of DLC right out the window. Yaaay!
AwesomeJon's Avatar - Comment posted on 11/12/2009 17:30
AwesomeJon
So you need an Internet connection anyway?

I guess this makes sense if you don't have a credit or debit card. Don't they sell points cards already?
Nebenator's Avatar - Comment posted on 11/12/2009 17:31
Nebenator
"You'd just never be able to sell it back. Or return it."
You can't do that now, either.

If the DLC could still be attached to your XBL account, I think it'd a good idea. Maybe it could encourage GS to have deals, and MS to have better DLC DOTWs.
Niero's Avatar - Comment posted on 11/12/2009 17:33
Niero
There's a lot of people that don't have access to credit cards, especially young people. The idea has some legs.
Fearzone's Avatar - Comment posted on 11/12/2009 17:34
Fearzone
It should have been Blockbuster that came up with NetFlix. It should have been the post office that came up with hotmail, gmail, and Internet Services. It should have been GameStop that came up with Steam. But it wasn't, and anything they are attempting now is too probably too little too late.
BoomingEchoes's Avatar - Comment posted on 11/12/2009 17:35
BoomingEchoes
Ah, they want you too but that doesn't mean you should. All the Gamestops of the world are worried about is whether or not they'll have a place at all when the big switch to total digital.

To undermine this developers and publishers should sell DLC for cheaper, from their sites or on Live/PSN, and show Brick and Morter stores that they wont be needed when the time comes... Its sad, trust me I feel for them, but a middle man in the download era makes no sense unless they're a regulatory service, like the Livemarket or PSN does..
Los255's Avatar - Comment posted on 11/12/2009 17:36
Los255
There's a lot of people that don't have access to credit cards, especially young people. The idea has some legs.

I agree, but even then, the most popular content is of the Mature kind and the younger market will still be screwed.

If they somehow threw a small discount and paid for my wasted gas, I'll think about it.
AwesomeJon's Avatar - Comment posted on 11/12/2009 17:36
AwesomeJon
@nebenator

Competition is always good, but something makes me think that Microsoft would only allow gamestop to do this if they don't get undercut...
Ronald Dale Rice Jr's Avatar - Comment posted on 11/12/2009 17:41
Ronald Dale Rice Jr
It would make sense if they allowed you to somehow download the content in the store, so that people that will never receive high-speed in their area (me) can get the awesome content. Been waiting 10 years for high-speed, seen dial-up fade into obscurity, and my area get skipped over for 3G coverage. Fuck you Sprint.
Electrium's Avatar - Comment posted on 11/12/2009 17:43
Electrium
Nebenator's right. The convenience isn't really what matters, it's more the potential it offers for competition. MS is going to have to try quite a bit harder to offer worthwhile DotWs if Gamestop can do the same.

In before Gamestop-exclusive DLC / costumes / whatever - YOU KNOW it's coming.
J Dizzly's Avatar - Comment posted on 11/12/2009 17:43
J Dizzly
@Los255

Well I know TONS of little kids who play M rated games, and their parents buy M games for them. I don't see that being a huge problem.
Derek Gillies's Avatar - Comment posted on 11/12/2009 17:48
Derek Gillies
This is Gamestop attempting to make itself relevant as the world turns towards mostly digital.
Chibi_Zero's Avatar - Comment posted on 11/12/2009 17:52
Chibi_Zero
BoomingEchoes: No, Like Niero said there are people(I'm sure mostly kids) without credit cards. And I'm willing to bet there are some people who just don't like to use credit cards to make online purchases. So this is just another way for them to get DLC.
Hcapt's Avatar - Comment posted on 11/12/2009 18:03
Hcapt
@ Derek Gillies

I keep hearing about this mostly digital future, but when it comes to video games, I'm not so sure.

Why is it that no matter how much I hear about digital content, it hasn't really caught on? Usually I find that the future of entertainment is dictated by the customers; customers loved ipods, so that became the future of music. They loved netflix, and that became the future of DVD rentals. But I keep hearing that the future of video games is all digital, even though every current model has failed to inspire the consumer confidence of services like the app store and NetFlix. Even if the future is all digital, why do all the game companies assume that the future will pan out in the assumed preset manner? Because looking back, it would be like saying that music will go all digital, and then placing full support in the MP3 format instead of the ipod.
EternalDeathSlayer's Avatar - Comment posted on 11/12/2009 18:04
EternalDeathSlayer
It's not really about kids not having credit cards unless it's for the PC or whatever. They already sell cards for XBL, PSN, and whatever the fuck Nintendo calls their "network" of shit.

So I don't see how it'll matter to kids.
Sharpless's Avatar - Comment posted on 11/12/2009 18:13
Sharpless
Fuck off and die, GameStop.
Brolsen's Avatar - Comment posted on 11/12/2009 18:18
Brolsen
Here in the Netherlands you can already buy dlc like ballad of gay Tony and fallout 3 dlc on disc.
But I guess it's not really the same.

Yeah what about point cards?

I feel sorry for Ronald Dale Rice Jr.
RenegadePanda's Avatar - Comment posted on 11/12/2009 18:27
RenegadePanda
Can no one seriously come across a picture of a Gamestop without N64 signs for a header?

DLC in stores is all well and good, but don't start trying to phase out physical media. Please god let them co-exist.
Riegel88's Avatar - Comment posted on 11/12/2009 18:27
Riegel88
"Whether you like it or not, the push towards a mostly-digital game industry is ahead of us. It may not be next year, it may not be in the next five years... but it's coming. "

I really wish this WASN'T coming. I love my boxes and manuals =[ Life just will not be the same.
Ambulance-Y's Avatar - Comment posted on 11/12/2009 18:43
Ambulance-Y
great, another thing for employees to pester you about at check out.

"you wanna pre-order x-game? you know this game has dlc for an extra 9.99 you can get 2 new things with that, you want an edge card? you can save %10 AND get a magazine subscription filled with all the game news you read on the internet 2 weeks ago."
Suigyoken's Avatar - Comment posted on 11/12/2009 18:48
Suigyoken
What would be neat is if we sold it through stations in our stores that have a catalog already inside a hard drive, where people would buy games and upload it to their own hard drives or USB drives. Along with any of the DLC to a Xbox memory card if it fits, this wouldn't be so bad since people who are without internet or have none at all are allowed to get updates as well... if only. But I know some idiot customer is going to try to break in the terminal or smash it up because it doesn't have Madden 11 or some random Japanese game.
BluDesign's Avatar - Comment posted on 11/12/2009 18:50
BluDesign
Until there's widespread adoption of high speed broadband, it won't happen in the US.

http://pewresearch.org/pubs/1254/home-broadband-adoption-2009

* Low-income Americans: under $20,000/yr - 35%
$20,000 to $30,000/yr - 53%.
* High-school graduates: 52%
* Older baby boomers: Adults ages 50-64 - 61%
* Rural Americans: 46%
* Upper-income Americans: 85%
* College graduates: 83%

Is it getting better? Yep. Loads better. But it's not pervasive enough. There's multiple factors at play. Out of all these people with broadband, who has internet enabled consoles, who has current gen consoles, who wants DLC or downloadable games?

We are all part of that majority that'll fall into those categories, but not everyone will. And stores that sell DLC codes in a physical environment are selling a bad business. The market for code cards is there, and it sells for people who know what they're for, but you won't ever find me walking into Gamestop to buy Horse Armor, because I ain't fuckin' paying tax on a $2 purchase I could make through an online marketplace and NOT pay taxes online.

And I don't have to pay for gas or have to put up with people. If I can buy DLC on Amazon, why would I go to Gamestop. They stand a better chance to sell DLC on their website than they do in a store. Dedication to the company goes away when you can be beaten on convenience and price. Kids may not have credit cards, but kids can't drive. Mom and dad do. Kids don't have money, they get allowances. If a kid wants something bad enough, credit cards can get used. If mom and dad are the ones that are paying for their games (whether through allowance or direct purchases), then they'll bust out a credit card for a code card or buy points directly.

iTunes already has "allowances" built into their system. You think a game console would already have this system in place.
matrixdude171's Avatar - Comment posted on 11/12/2009 19:34
matrixdude171
wat? isn't the whole point not having to go to a store? This is completely stupid. Publishers are bypassing sellers like gamestop in favor of directly selling to the consumer. Why would we want to pay more when online will be cheaper?
Lelio's Avatar - Comment posted on 11/12/2009 20:01
Lelio
DLC for games like fallout 3 and gta is readily available on a disc in EB (our version of gamestop) in Australia and has been for quite some time. I've never seen someone buy it but they have to be making sales to justify its place on the shelf. Different concept to downloading the shit when you get home, but might be better for people with shitty connections or small data caps.
bigbadnerd's Avatar - Comment posted on 11/12/2009 20:38
bigbadnerd
Stores cost money to rent, heat, and staff. Retail stores have a markup, which they need to survive (this goes double if DLC kills the used game business). I just can't imagine enough people paying that markup to keep the stores in business in a DLC-dominated market where stores compete with infrastructure-light systems like Steam.
mikewa's Avatar - Comment posted on 11/12/2009 20:42
mikewa
Okay I have one question. Why does that Gamestop still have the N64 logo next to its logo?
armr0d's Avatar - Comment posted on 11/12/2009 21:22
armr0d
Used DLC ftw that's all I have to say.
But cool idea I would like to see it happen.
makesfive's Avatar - Comment posted on 11/12/2009 21:27
makesfive
If they could set it up so people could buy DLC then get the files in the store, like be able to register it to your console then get the content put onto a flash drive or something and take it home, then I could see a point to selling DLC at Gamestop. 'Cause as much as they overcharge for stuff already there's no way they're going to have discounted DLC.
Hcapt's Avatar - Comment posted on 11/12/2009 22:07
Hcapt
I wonder if DLC decreases sales.

I know that I avoid buying incomplete games that will tax me for more content later. I know that I would buy more games if I was sure that they wouldn't ask for more of my money later to have the "complete" experience. Heck, the issue with pokemon and legendaries that can only be obtained via special event by itself is motivation to hack the restricted pokemon out of the code, imagine the temptation and anger that arises when a gamer buys Dragon Age: Origins and is told by the game that his previous promises requires him to pay for DLC so as to complete quests he already obligated himself to complete in-game. I can imagine that would turn many a loyal Bioware fan into a pirate, if only for the sake of getting the content they feel should have come with the game.
JulianProxy's Avatar - Comment posted on 11/13/2009 10:02
JulianProxy
I think that this is aimed squarely at those who don't have credit cards and have to go buy PSN cards instead. If they buy PSN cards, they can get them anywhere. If Gamestop can make this work, going to the game store to get DLC, bypassing the game cards, like Amazon's PSN store, but brick and mortar, will get them into a game store where they might be able to buy controllers, disc-based games, or other physical items that they may not have otherwise purchased with their DLC.
Perfidious Sinn's Avatar - Comment posted on 11/13/2009 11:50
Perfidious Sinn
No one who shops at GameStop knows what DLC is.
sprldr's Avatar - Comment posted on 11/13/2009 12:19
sprldr
They already used to sell DLC in GameStop. It was only called "expansion packs" back then, though.
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