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GameStop turning its customers onto digital content

8:30 AM on 01.30.2013

Keith Swiader

Former Contributor

Half of digital content buyers are first-timers

With its efforts shifting into the digital distribution market, retailer GameStop reveals that it has converted a number of its customers onto the idea as well. In fact, half of the customers who have bought digital content from the retailer were doing so for their first time, a trend that Brad Schliesser, GameStop's director of digital content, hopes will continue. 

"I always believed if all we did was take customers who were shopping at the Microsoft storefront or the PlayStation storefront and make them our customers, that doesn't benefit the whole," Schliesser said in an interview with Gamasutra. "If we were going to be a significant player in the content market, we had to widen the pie."

To achieve that goal, GameStop sells voucher codes to customers who wish to obtain digital content, a tactic aimed at attracting consumers who either do not have a credit card or aren't comfortable with buying digital content directly through their console.

Xbox 360 currently accounts for 65% of GameStop's digital sales, with PlayStation 3 racking up roughly 30%. Other platforms, such as Valve's Steam service, top it off, though Schliesser notes those numbers are rising.

GameStop Positions Itself to Survive in a Growing Digital Age [Gamasutra]

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