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Gamestop: Ending second-hand sales will 'upset' customers photo

The debate over second-hand games rages on, and if you are a regular reader of Destructoid, you'll quickly learn that most of us don't quite see eye-to-eye with EA, David Braben and Epic on this one. Second-hand games are awesome, and the games industry should stop trying to be the exception to one of the most basic rules of trade. Simple as.

Unsurprisingly, Gamestop is also a big supporter of second-hand games, probably because it makes a lot of bloody money from them. Of course, the retail chain is dressing it up under the guise of looking out for the consumer, stating that a lot of customers will be upset should used games cease to exist.

"I think it creates contention not only for us, yes, but also for the consumer," claims CEO Dan DeMatteo. "Anything that limits the transferability of a game from consumer to a friend of theirs, to selling it on eBay, to exchanging it and trading it with one of their friends, or selling it back to GameStop - I think is a bone of contention with the consumer."

DeMatteo states that the consumer is "trained" to see residual value in videogames, and that nowadays more than ever, such value needs to exist. Now, one of the first things I've learned from my American adventures is that Gamestop's trade-in rates are abysmal (they have nothing on Gamestation) but I do fully agree. Again, this goes back to the argument that beyond videogames, everything has residual value, unless it's food or diapers ... but hell, even someone will take used diapers off your hands if you use the Internet. The games industry loves Capitalism, but starts pissing and moaning when it comes back on them. You can't just pick and choose that stuff.








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Jim Sterling serves as reviews editor for Destructoid.com, head of the Podtoid podcast, and produces a number of news stories, original features, one-of-a-kind videos. With his passionate argumentative style, controversial opinions, harsh delivery, and dedication to brutal honesty Sterling is a name that you can't help but recognize. Likes PS2, iPod Touch, Silent Hill 2, Metal Gear Solid, Dynasty Warriors 3 Meet the rest of the team



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30 comments | showing # 1 to 30
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RonBurgandy2010's Avatar - Comment posted on 11/26/2008 08:53
RonBurgandy2010
If used sales end, game sales will plummet because people will be buying less games, which will further hurt the economy. Nice move dickweeds.
Noah's Avatar - Comment posted on 11/26/2008 09:06
Noah
I, along with most people I know trade in games towards new games. New games will always be purchased. I rarely buy used games because I don't trust other people with my game discs, and I've bought many used games that were scratched to hell and sometimes unplayable. I do like knowing I have the option to buy second hand if I want to, like if Gamestop is doing a buy 2 used games get 1 free kind of promotion.
Kyvon08's Avatar - Comment posted on 11/26/2008 09:09
Kyvon08
majority of my games were once previously owned, so if they take that away from me, then i'm out of a hobby :(
farlander's Avatar - Comment posted on 11/26/2008 09:13
farlander
I think it would be fair for the original developers/publishers to demand some sort of royalty off of the second-hand game sales. So I don't think there's reason to _end_ the second-hand game market, GameStop would just have to pay up for each game re-sold.
John B's Avatar - Comment posted on 11/26/2008 09:16
John B
What! He's right! If a game is several years old, the easiest place to find it is in a used game store. Maybe if these jackass game companies realized that if they would stop putting the price of new games out of the reach of a lot of gamers, the used game market would diminish - not disappear, but diminish. Until then, I'm with Gamestop 100% on this matter.
Qraze's Avatar - Comment posted on 11/26/2008 09:16
Qraze
the pawn shop is always another place i go to for used games so their will always be a place that sells them.
Tha_Meat's Avatar - Comment posted on 11/26/2008 09:20
Tha_Meat
I also agree that GameStop should shell over a little bit of the profit. I was actually told by a Gamestop employee that the reason why games trade-in values are so low is becasue they have to re-sell the item so that gamestop and the developer would make money. Don't ever believe that Gamestop is protecteing you as a consumer, they are protecting their pokets. I too would be pissed off about this if I was a game developer. Honestly keep the developers happy, cause if they are happy they will make kick ass games!
Tha_Meat's Avatar - Comment posted on 11/26/2008 09:20
Tha_Meat
I also agree that GameStop should shell over a little bit of the profit. I was actually told by a Gamestop employee that the reason why games trade-in values are so low is becasue they have to re-sell the item so that gamestop and the developer would make money. Don't ever believe that Gamestop is protecteing you as a consumer, they are protecting their pokets. I too would be pissed off about this if I was a game developer. Honestly keep the developers happy, cause if they are happy they will make kick ass games!
farlander's Avatar - Comment posted on 11/26/2008 09:28
farlander
Jut to give an idea of how much GameStop makes off of each second-hame game: the trade-in value for FarCry 2 now is $35, but they will sell it for $55. Here they get $20 just for nothing, and they don't have to share it with anybody - it's their profit. So yeah, if I was the developer - I'd also be pretty pissed about that: GameStop is making a mother lode of money off of my work, without paying a penny to me! So I think GameStop needs to shell out some part of that money to the developers, no question.
Rational Animal's Avatar - Comment posted on 11/26/2008 09:34
Rational Animal
I <3 Capitalism.
JamnOnTheOne's Avatar - Comment posted on 11/26/2008 09:40
JamnOnTheOne
Anyone that trades in games to GameStop is a fool.

You can get much better returns on a title if you post it up on ebay.
farlander's Avatar - Comment posted on 11/26/2008 09:51
farlander
JamnOnTheOne: ebay involves quite a lot of time and effort: you have to put your title up, then you have to ship it, and all it takes time. Sometimes I just want to swap a game and start playing right away. I don't want to have to spend a week or two, waiting for my game to be sold, and buying another game on ebay.
Tha_Meat's Avatar - Comment posted on 11/26/2008 09:52
Tha_Meat
You are a fan of convenience when you trade in to Gamestop. Paypall sucks.
Monodi's Avatar - Comment posted on 11/26/2008 09:55
Monodi
Pfft whatever, people will always sell junk they don't want in any way. Before GameStop, EBGames, Software Etc and eBay, we always had garage sales.

When will companies learn that policies can't stop human nature?
Dowd99's Avatar - Comment posted on 11/26/2008 10:04
Dowd99
Personally I trade and buy used games at gamestop. I'm too lazy to bother with ebay or some sort of other venue.

Although when I do buy games I check the disk for scratches before I pay. I'm also enough of a dick that I require the original case (in good to near perfect condition) and all of the manuals. I'm sick and tired of finding a used game that I really want, only to realize that someone let their dog chew on it or a 5 year old tried to make a peanut and butter sandwich out of it. I think gamestop should enforce some sort of requirements for trades, I know they give you less for loose disks (not that they pass the saving on to you) but seriously. When I trade in a game that I bought new, it still looks new. A gamestop employee had a nice giggle when I traded in my LE Halo 3... not only was the plastic slip case that was still hard to get off but the disks had no scratches on them (which is a surprise since most of the disks came prescratched due to crappy case design)

I rarely buy new games from gamestop because of their dumb ass policy of taking new games out of cases. I'm not going to pay 60 bucks for a 'new' game that is not in shrink wrap. I have actually had an experience when I bought a 'new' game that way and when I took it hope it had scratched on it, now I flat out refuse their modified new games.
cannonball's Avatar - Comment posted on 11/26/2008 10:18
cannonball
Game makers need to stop blaming the companies that sell second-hand and make games longer, better, DLC that comes out in a timely manner, and buy-new add-ons that are worth the purchaser's money.
WordTipping's Avatar - Comment posted on 11/26/2008 10:19
WordTipping
I think it would be silly & stupid to ban game trading. I think it would in the long run limit consumer rights. I do sympathize with developers though in the sense that their hard work provides them no revenue. Personally I favor having a residual system for creative content. Any commercialized transaction would pay back a residual to the IP holder.

I am all for expanding the ability to transfer property rights but I would really like to see the creative team get their money too.
shawn is boring's Avatar - Comment posted on 11/26/2008 10:28
shawn is boring
Fuck 'em
Qraze's Avatar - Comment posted on 11/26/2008 10:32
Qraze
if a game is traded in, it had to purchased new at some point. the devs already got their fucking money. i'm sorry if i want to buy uncharted used a year after release for $20 used as opposed to $45 brand new. they got their money last year when everyone rushed out to get it new, so fuck 'em. maybe if they can lower prices that almost rival trade-ins then we would all buy brand-new but then they say they lose money but they are losing more money by not implementing that method becuase of people buying trade-ins.
RonBurgandy2010's Avatar - Comment posted on 11/26/2008 10:41
RonBurgandy2010
Damn, what's with all the avatar-less users?
MaxVest's Avatar - Comment posted on 11/26/2008 10:47
MaxVest
First, let's look at retail game sales since Gamestop/EB Games became a major presence. Those sales haven't gone down the crapper, have they? They've increased. And it's not due to games being so much better. There's a handful of great games every year, and a lot of forgettable stuff.

Gamestop and other used game sellers serve two functions that benefit developers: for frequent consumers of new video games, video games just got half as expensive. Buy a game, play it for two weeks, and trade it in for $25 - $30 (unless it sucks). That goes towards the next new game, repeat cycle. Twice as many new games sold to those people, and having worked at a Gamestop, there are more high-volume retail buyers and resellers than you would think.

Then, all the people who aren't interested in paying $60 on an unknown quantity can get the chance to learn if they like a game for cheap, and they don't have to wait months for the price to drop (by then, the game will be old news). When the next one in that series or from that developer comes out, they're more likely to buy it new if they liked the used one.
Aspire's Avatar - Comment posted on 11/26/2008 11:53
Aspire
Gamestop can be all rightous but at the same time charging 55 for a used 60 dollar game or 45 for a 50 isnt doing consumers any favors either.
momomo66's Avatar - Comment posted on 11/26/2008 11:58
momomo66
Gamestop sucks anyway... used games for $5 cheaper? Lame. I always buy from others on Amazon, ALWAYS. Or at Bookmans if I'm in Arizona.... but NEVER from Gamestop. The only time I buy from them is when they have a used movie that's hard to find and they're stupidly selling it for cheap. Are they even still carrying movies?
SakuChan's Avatar - Comment posted on 11/26/2008 12:12
SakuChan
I have nothing against second-hand games, especially if some fool trades in a really rare game. But I wouldn't trade games myself because the value is pretty crappy imo. Working at Gamestop, people complain they spend 60 bucks on a game and get 25 or something for it, which I don't blame them. But eh, whatever.
Dowd99's Avatar - Comment posted on 11/26/2008 12:33
Dowd99
I don't really have too much of an issue with buying a used copy of a new game for 5 bucks less then the normal value. I don't think it is too much of a bad deal if you take into account having an edge card and the fact that you can return the game for any reason within week or something.

So...
$60
versus
$55 - $5.50(edge card savings) = $49.50
Savings = $10.50
So saving 10.50 and being able to return the game if it is a lame duck doesn't seem too bad. If it is a game, like Gears of War 2, that you would plan on buying new anyway, a 10.50 discount might be a decent deal (assuming that no one took a brillo pad to it)

The system sucks but it is better than nothing.
nic_disassembly's Avatar - Comment posted on 11/26/2008 12:33
nic_disassembly
it's funny that certain developers would feel this way because this will probably be a mute point in 5 to 10 years...i forsee all games probably being "downloaded", along with their "printable" instructions....

and even if hard copy versions continue into next gen systems, big deal, be glad there's a market for your game, new or used, at all! There's plenty of hackers out there who can share their work arounds via .torrent. Less people paying for games = less Gamestops (or name your used outlet preference) = less stores buying your brand new copies. And those stores/chains that would buy, would buy less copies...

in other words, for now, it ain't broke so why bother complaining on trying to "fix" it...
TheStripe's Avatar - Comment posted on 11/26/2008 17:02
TheStripe
I won't go back to Gamestop if they stop selling used games. Period. I buy a lot of new titles, except every holiday season. There's always too many good games for me to keep up on, so I buy a few new, then wait for the rest to hit the Pre-Played shelf. If that shelf is no longer in Gamestop, then neither am I.
jackal27's Avatar - Comment posted on 11/27/2008 13:55
jackal27
Holy crap, I'm thinking of removing my avatar just so I can be part of something when I comment you Sterling. What the crap is up with this?
GohanGVO's Avatar - Comment posted on 11/28/2008 16:44
GohanGVO
I wonder what would happen if more retail outlets accepted trade-ins for used games. My common-sense-o-meter would think that the value of those used games would go up, and used game prices at retail would become more competitive.

Unfortunately, Gamestop's tailored business setup puts a kabosh on a Best Buy or Wal-Mart from storing all of that content with everything else those stores carry.

Do your part and support small chains/local stores! ;)
zgerhard's Avatar - Comment posted on 12/01/2008 23:30
zgerhard
you can't ban second hand video game sales.

Americans claim to hate "The Man" and Gov't regulation, and then it asks for this?

If you ban second hand video game sales you'd have to ban thrift stores, consignment shops, pawn shops, used car dealerships, etc., it's just ridiculous.
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