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Eidos' PR firm asking press to hold review scores under 8/10 for later [update] photo

Ah, review control. What a seedy-ass business we're in. I'm incredibly thankful to work for an outlet that does not give a f*ck what game makers and PR companies want us to do. We just do it, and we're glad to see that other outlets aren't following Eidos' request to hold Tomb Raider Underworld reviews that are under a score of 8 out of 10 until next week.

Apparently British game outlets were asked to sit on those low scores to get Tomb Raider Underworld's Metacritic score up. Word started to spread after Gamespot UK journo Guy Cocker dropped a tweet about this request.

What's even crazier is that Eidos UK PR firm Barrington Harvey has totally confirmed this effort to control the score. Here's the word from videogaming 247:

Said a Barrington Harvey rep on the phone this afternoon: “That’s right. We’re trying to manage the review scores at the request of Eidos.”

When asked why, the spokesperson said: “Just that we’re trying to get the Metacritic rating to be high, and the brand manager in the US that’s handling all of Tomb Raider has asked that we just manage the scores before the game is out, really, just to ensure that we don’t put people off buying the game, basically.”

Wow, what honesty! Unfortunately for this PR firm, OXM UK and Eurogamer have already run 7/10 scores, and the Metacritic score is now at 78. Since when is a 7 a bad score anyway?

And what's the deal with Gamespot and review scandals lately?

[Update: Barrington Harvey has responded to this issue with a statement, which you will find after the jump.]

The following statement is from Simon Byron, one of Barrington Harvey’s directors. From VG247:

Barrington Harvey is not in the position of telling reviewers what they can and cannot say. We love Tomb Raider and believe it merits a score of at least 8/10, but if someone disagrees that’s entirely their prerogative. No problem at all. Seriously: no problem.

Our original NDA stated that in order to receive an advance copy of the game, reviewers agreed not to post reviews ahead of 5:00pm, Wednesday 19th November 2008. Nothing else. No further obligations whatsoever.

As you can clearly see from the scores posted so far, Barrington Harvey has no issue with scores of below eight out of 10 being posted online. The Eurogamer review in questions caused “problems” in so much as it originally contained a couple of minor factual inaccuracies which, to its credit, the site has quickly rectified and addressed (without, quite rightly, changing the context of the review).

Any site, be it Gamespot or whoever, is entirely within their rights to post whatever score they want and no-one is under any sort of obligation to delay any review.

As an ex-journalist myself, I firmly believe in editorial integrity and the right to express an individual opinion. As an agency, we never - ever - make demands of the press in terms of awarding scores; at the end of the day, they are free to score as they wish.

Barrington Harvey has been working hard to ensure the launch scores of Tomb Raider Underworld are in line with our internal review predictions over the launch weekend - but to suggest that we can in some way “silence” reviews of the game is slightly overstating our influence.


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37 comments | showing # 1 to 37

MrSadistic's Avatar - Comment posted on 11/21/2008 10:08
MrSadistic
Oh Eidos, you so crazy!
Rational Animal's Avatar - Comment posted on 11/21/2008 10:11
Rational Animal
Some heads at Barrington Harvey are likely to get axed for this...
CALkulon's Avatar - Comment posted on 11/21/2008 10:12
CALkulon
One way to guarantee informed gamers don't go near your game!
king3vbo's Avatar - Comment posted on 11/21/2008 10:14
king3vbo
So much fail
John B's Avatar - Comment posted on 11/21/2008 10:14
John B
Since when is a 7 a bad score anyway?

Exactly! Considering the kind of game that it is, a seven is not a score to criticize! PC Gamer has been trying to get that point across for years.

As for Gamespot and review scandals ... hey, they're just doing what they do best.
kuddles's Avatar - Comment posted on 11/21/2008 10:17
kuddles
I don't know why this is seen as a scandal. Every publisher does this on many of it's games. It's a common practice to only allow the most positive reviews out first. It's why Metacritic scores always seem to start going down once a game is finally released.
Rockvillian's Avatar - Comment posted on 11/21/2008 10:17
Rockvillian
My review for their doucheness is 11/10
CaptainApocalypse's Avatar - Comment posted on 11/21/2008 10:19
CaptainApocalypse
A 7 is definitely a decent score. I don't know why people freak out. What crap like this says is that they know they didn't do all they could making the game and want to get less informed gamers' money before they realize how poor the experience is. Still, a 7 is not bad.
fetusmilk's Avatar - Comment posted on 11/21/2008 10:26
fetusmilk
who fin cares for reviews anyway. i use them to get an IDEA about the game and make a decision myself. i dont see a score and say oooo a 9 im buying that or, dang a 6 im not getting that. i just get the games i like.

its like these companies want to trick people into buying there shity games by blocking bad reviews. grow up. you'll make more money if you put the effort into making a good game thats worth buying. not throw out some halfassed polished turd and expect people to buy it and like it.
Xhumation's Avatar - Comment posted on 11/21/2008 10:29
Xhumation
Still this is a very underhanded move. just let game journalists/reviewer do their job.
Noah's Avatar - Comment posted on 11/21/2008 10:30
Noah
7 is good right? and a 7.8 is basically what they're asking for, so they're just shooting themselves in the foot with this foolishness.
RICHARD BLOCKER's Avatar - Comment posted on 11/21/2008 10:30
RICHARD BLOCKER
Really easy here guys. Topless Laura = 10/10.
F Whipple's Avatar - Comment posted on 11/21/2008 10:33
F Whipple
But it's the lowest score on the 7-10 scale that everyone uses.

Also, lol @ eidos
zombiekiller13's Avatar - Comment posted on 11/21/2008 10:44
zombiekiller13
I had hope for this game. Felt the demo was a little dodgy (second round of tigers wouldn't let me stand up at all), but it showed promise. Dammit.

When a company comes out and tries to squelch low ratings (really, they should being axing the 6/10 and lower scores, if they employ these means), it raises a red flag for me. It's like they know the game is going to get plenty of less-than-stellar reviews and want to trick us into buying it.

Oh, wait...they pretty much confirmed that last bit, fooling the consumer.

Eh. Moving on...poor Lara. Will they ever sell your game based on gameplay and not for teh boobies?
Demtor's Avatar - Comment posted on 11/21/2008 10:44
Demtor
I expect this kind of thing, especially from Eidos.
OhHeyLookFreeGrenade's Avatar - Comment posted on 11/21/2008 10:48
OhHeyLookFreeGrenade
I bought the Wii version yesterday and I gotta say, a 7/10 would be generous. I'm a TR fan from way back and I don't own a PS3 or 360, so I'm still happy to be playing a new TR game at all... but the Wii version of Underworld is a pretty sloppy port.
lastdual's Avatar - Comment posted on 11/21/2008 10:48
lastdual
Dumb move. Too bad really, as it makes the game look worse than it really is.

I finished it last night, and yes, there are bugs and camera sucks, plus combat still hasn't evolved. But despite all that, I enjoyed the hell out of the game itself. Best puzzles since TR 1 and 2 and a great sense of atmosphere. I certainly enjoyed it more than Mirror's Edge, and it managed to keep me away from Left 4 Dead for a few days, which is saying something.
Corak's Avatar - Comment posted on 11/21/2008 11:03
Corak
I think Eidos is trying to do some damage control. I remember reading in a few places that this title will most likely get glossed over this holiday somewhat because of all the other triple A titles out. It looks like a decent/good game from what I've seen.
TheBigFeel's Avatar - Comment posted on 11/21/2008 11:19
TheBigFeel
Guy Cocker? Seriously? Poor fella
SkaGoblin's Avatar - Comment posted on 11/21/2008 11:28
SkaGoblin
I find it awesome that Simon Byron (host of One Life Left, a show that gives everything a 7/10) is involved in this.
SetoChaos's Avatar - Comment posted on 11/21/2008 11:37
SetoChaos
Really Eidos. You deny having anything to do with the Jeff Gerstmann firing and now you start this. You've reassured me that Eidos does not infact care about the quality of their games and only cares about review scres so that they can make money. Well guess what? I'm not going to be buying this game now unless it get's reccommended multiple times to me and even then I'll buy it preowned so that you don't make any money. You are completely pathetic. Reviews are called reviews for a reason, if you want something that isn't a review then make your own website and rate your own games 10/10. You could call it Eidosthelyinggamesreviewsite.com.
Qraze's Avatar - Comment posted on 11/21/2008 11:44
Qraze
its nothing new. we'll get another tomb raider in 1-2 years without fail (or will it) while the good legacy of cain series won't ever see the light of day again. who still really wants a new tomb raider anyway? is there that much demand for it that eidos is lost w/o it?
pseudo hero's Avatar - Comment posted on 11/21/2008 11:47
pseudo hero
Maybe publishers wouldn't have to deal with this if they put out good games, which ironically Tomb raider doesn't seem too shabby so I don't know why they are all worried. Tripe A titles? Who cares, if people want it they'll buy it.
Spectreman's Avatar - Comment posted on 11/21/2008 12:02
Spectreman
* And look in the scores. Amazing how Edge is soft in scores with games from England.
atheistium's Avatar - Comment posted on 11/21/2008 12:02
atheistium
LOL PR nightmare.

This is actually all bollocks btw. I'm talking to one of the PR guys right now and he's telling me someone just made a slip up.
UmarifficCKizzle's Avatar - Comment posted on 11/21/2008 12:03
UmarifficCKizzle
Reviews have never stopped me from purchasing games. The only thing reviews have a sway on me for, is if I give them a look, say if I was completely uninterested before and then I hear overwhelmingly positive reviews.

That said, I was planning on buying Underworld at some point, and still do, even with some 7's coming out...which coincidentally is still an average-above average score, so that's not shabby at all.

Qraze is right though, it doesn't matter. The odds of us seeing another Tomb Raider game within two years are very good.
HikariOblivion's Avatar - Comment posted on 11/21/2008 12:38
HikariOblivion
First the 360 exclusive DLC and now, this.. Eidos don't want me to buy this <.<
brainderailment's Avatar - Comment posted on 11/21/2008 12:58
brainderailment
For shame.
Emrah's Avatar - Comment posted on 11/21/2008 13:37
Emrah
Now they state this didn't happen, but the blog title surely does not hint that there are any alternatives to the story. There could be some "allegedly" stuck in there..
Sharpless's Avatar - Comment posted on 11/21/2008 13:43
Sharpless
I'm glad to hear this was a misunderstanding. Not that Eidos doesn't deserve a big "fuck you" anyway, but this is just bullshit. I'm sick of developers and publishers tampering with reviews. They have no right to do so.
The White Light's Avatar - Comment posted on 11/21/2008 13:58
The White Light
The problem with a 1-10 scale, is that 5 is almost never considered "Average." I'm guessing this can be easily related to the grades that students receive in classes. Typically, anything below 6/10 or 60% is an F, and can be considered more or less bottom of the barrel. 6 is a D, which is barely passable, and 7 is a C, mediocre and average at best. 8-10 is the only thing that's actually considered "good".
Seriously though, no one actually would consider a 5/10 for a game to mean that it's average. 5/10 means it's shitty, and anything less than that just a measure of how shitty the shit game actually is.
mix's Avatar - Comment posted on 11/21/2008 14:23
mix
We made the game and think it deserves an 8/10 as we really didn't feel like adding anything to it to give it that 10/10 edge.

This sounds to me like they knew they were slacking as should it not be a 10/10 seeing as how they made it?
Dexter345's Avatar - Comment posted on 11/21/2008 14:45
Dexter345
Pretty quick 180 they did with that one. Eidos... didn't they publish Kane & Lynch?
Cough's Avatar - Comment posted on 11/22/2008 12:49
Cough
Why not .. just.. . .make a better game?

I mean... good games are good right? Eidos?

Right?
TrailerParkJesus's Avatar - Comment posted on 11/22/2008 14:18
TrailerParkJesus
let's all go to metacritic and vote down tomb raider
The Amazing Shenazin's Avatar - Comment posted on 11/22/2008 20:10
The Amazing Shenazin
oh dear, here we go again
Niero's Avatar - Comment posted on 11/24/2008 15:09
Niero
Let's not and say we did :)
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