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EA tackles Spore complaints, changing one DRM policy in compromise photo

The Spore controversy continues as Electronic Arts' Mariam Sughayer has been talking to MTV and responding to the biggest complaints that people have with the game's "anti-piracy" measures. It would seem that, while EA refuses to back down on many of the issues, there is at least the suggestion that Spore's three computer install limit is changing.

That will be changed, according to the EA spokesperson, who told Multiplayer that the current limit on the number of computers that can be associated with a single copy of "Spore" is "very similar to a solution that iTunes has. The difference is that with iTunes you can de-authorize a computer [that you no longer want associated with your iTunes content]. Right now, with our solution, you can't. But there is a patch coming for that." The official timeframe for that patch is "near future."

EA also responded to fears that SecuROM installs Spyware by stating, obviously, that it doesn't. The spokesperson was also quick to point out that it found a virus in a torrent of its game, and assured customers that the only way to guarantee a Malware-free Spore was to buy it. In answer to the question regarding multiple accounts per copy, EA only reiterated that the manual section stating you could do this is a misprint. The company did not comment on the very real issue of families not being able to create their own accounts without each buying a whole new copy of the game. 

The company rep also had this to say regarding the current authentication process which runs every time the player accesses the online features:

If we were to ever turn off the servers on the game [making authentication impossible] we would put through a patch before that to basically make the DRM null and void. We’re never walking away from the game and making it into a situation where people aren’t going to be able to play it.

Well, there you go. Frankly, I'm not too sure that's good enough. To me, the worst part of this whole DRM nonsense was the restriction of one account per copy, and that's something EA is refusing to address. Perhaps because it's the most transparently greedy part of the whole thing? Who knows?








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33 comments | showing # 1 to 33
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Niero's Avatar - Comment posted on 09/16/2008 22:27
Niero
The one piercing review on Amazon that got a lot of attention is a household of 4 gamers that all want to play it, but they'd have to buy $200 worth of software to do that instead of going with a different game. Ouch.
Brian Keljore's Avatar - Comment posted on 09/16/2008 22:28
Brian Keljore
The one account per game copy makes it sound like the game should be an MMO.
neveranything's Avatar - Comment posted on 09/16/2008 22:29
neveranything
It's still got SecuROM, still only limited to one online account per copy, no sale. Half hearted attempt to make nice is half hearted.
EternalDeathSlayer's Avatar - Comment posted on 09/16/2008 22:38
EternalDeathSlayer
Only one person can have an account per game? Damn, that's fucked up. Being able to install on only 3 computers? Seems reasonable, unless you actually plan to be playing the game 15 years from now, or you have way too many computers in one house. Then again, you did pay for the game, so you should be able to use it whenever you want on any PC you own.

This is really fucked up of them.

And yet I find it amusing nobody ever complains when somebody like Microsoft forces each family member in a house to pay 50 bucks for their own XBL Gold account if they want to play online with their own profile. I know that's not related to this, but this story made me think about it all of sudden. Then again, that's a service that lets you play a ton of games, not only one.

EA, right now you really suck. I thought these fuckers had changed their evil ways, but this is fucked up.
Aksumka's Avatar - Comment posted on 09/16/2008 23:47
Aksumka
I was going to say that I'll keep holding my breath for it to be released over Steam (haha!) but, then I remembered that I'm not interested in this game at all...
Jeku's Avatar - Comment posted on 09/17/2008 00:12
Jeku
In my opinion the game's restrictions are more reasonable. I would not buy it with a 3 install limit, but when that's removed I will. This is actually good news.
killatia's Avatar - Comment posted on 09/17/2008 00:15
killatia
not enough for me EA, give me a real solution.
Crackpot360's Avatar - Comment posted on 09/17/2008 00:25
Crackpot360
EA spokesperson: How are you gentlemen!!
EA spokesperson: All your GAME are belong to us.
EA spokesperson: You are on the way to Destruction.
PC Gamer: What You Say!!
EA spokesperson: Ha HA HA HA....
PC Gamer: Fag.
unacomn's Avatar - Comment posted on 09/17/2008 00:26
unacomn
There is a real solution, join the dark side :insert evil laugh here:, and no DRM shall ever bother you again.
mistic's Avatar - Comment posted on 09/17/2008 00:30
mistic
DRM FTL, I won't get spore untill they totally remove it...

if that means I won't get to play it, fine by me... but that's 60€ EA won't see...
Sharpless's Avatar - Comment posted on 09/17/2008 00:36
Sharpless
Why must companies continue to make life difficult for their customers, all for the sake of money that they probably don't even need?
unacomn's Avatar - Comment posted on 09/17/2008 00:48
unacomn
It's not to late, search your feelins, give in to them and your transformation to the dark side shall be complete.

Honestly, Spore's DRM is poinless, the only thing that actually does something is the activation key. The rest, well, let's just say I've never had to deal with DRM for any game I ever bought. I've only stopped using DRM removers when the publishers decided to drom the DRM altogheter. Thumbs up for Deep Silver and Stardock
Jetsetlemming's Avatar - Comment posted on 09/17/2008 00:57
Jetsetlemming
You know, I've heard that "Pirate copies come with VIRUSES" line a million fucking times now, and the only time I've ever ran into a single virus was an old-school scene torrent of like 200 releases from the DOS Era, that had a couple DOS viruses.
rel123's Avatar - Comment posted on 09/17/2008 01:10
rel123
The problem with pirating it is one of the cooler features of sharing creations with the community is disabled. It adds alot to the game seeing creatures made by other people that aren't maxis showing up in my galaxy. (granted, the walking penis monsters are a bit annoying.)
Kasmodiah's Avatar - Comment posted on 09/17/2008 01:17
Kasmodiah
EA also responded to fears that SecuROM installs Spyware by stating, obviously, that it doesn't. The spokesperson was also quick to point out that it found a virus in a torrent of its game, and assured customers that the only way to guarantee a Malware-free Spore was to buy it.

I just had a seizure of too much laughing. It took me more than 15 minutes to recover. I also pissed my pants and my face hurts badly. Thank you, O Great Spokesperson! Thy name be praised for all eternity!

OMG, I'm having another fit! XD
Johnny Justice's Avatar - Comment posted on 09/17/2008 01:23
Johnny Justice
Sorry double post.
It's a start. My brothers and I just share one account and play on different planets. A neat thing about that is that our creations show up in each others games.
Timmeh's Avatar - Comment posted on 09/17/2008 02:36
Timmeh
It's still shit and SecuROM will still always be on the disc and always be installed no matter what they do after the fact.

Also, I've never had a virus from a single file I've downloaded using torrents. They probably went combing through TPB for one with 100 comments on it saying fake/trojan/virus and said "Hey look, pirating gives you viruses".
Murumasa123's Avatar - Comment posted on 09/17/2008 03:46
Murumasa123
When ill get a computer that can run it ill pirate it unless all the DRM is gone or at least crippled to pointlessness.
Artimecion's Avatar - Comment posted on 09/17/2008 04:20
Artimecion
The worst thing is, legitimate users are *still* unable to even log in to the servers... They say it's been fixed, but I certainly can't log in! DRM FAIL!
Syn's Avatar - Comment posted on 09/17/2008 04:49
Syn
It's too late EA. By the time you actually manage to complete a coherent though we're all going to be done with your game. Eat my shorts!
Acefowl's Avatar - Comment posted on 09/17/2008 05:06
Acefowl
Wait a minute, I gotta make sure I understand this. If a single disc copy of Spore gets installed on three separate computers, whichever virtual copy registered with EA first, the other two computers have to share the save data with it? Am I reading this right?
Nillerus's Avatar - Comment posted on 09/17/2008 05:16
Nillerus
This is, to put it quite simply, a battle of ideologies. The ONLY way EA can redeem (sic) even part of its reputation, is by completely doing away with DRM. And on that glorious day, I SHALL BE CROWNED KING OF THE MAGICAL CANDY KINGDOM. And you will be able to play Xbox LIVE for free.
Charedj's Avatar - Comment posted on 09/17/2008 05:49
Charedj
I just genuinely dont know if I'll buy it. I mean, I constantly update and rebuild my computer, so I cant be arsed with screwing around with DRM everytime I reinstall windows. Bollocks to that.
AKK's Avatar - Comment posted on 09/17/2008 06:14
AKK
I downloaded Spore, and the file itself had no viruses, however the crack I installed (which didn't come with the initial file... grr...) fucked me and fucked me hard.

I had to reformat my computer because the internet stopped working right.

Except Opera, because Opera can survive fucking anything.
Holyetheline's Avatar - Comment posted on 09/17/2008 09:37
Holyetheline
I'm glad they're addressing some of these issues. I can't believe I'm already bored with Spore though.
Demtor's Avatar - Comment posted on 09/17/2008 09:43
Demtor
It would take one hell of an amazing game for me to put up with DRM. Spore... just isn't it.
combatmedic's Avatar - Comment posted on 09/17/2008 10:13
combatmedic
Spore is already old news to me at this point. EA lost their chance, and now I have moved on to Warhammer...

Wait thats owned by EA too? DAMN IT.
zeroword's Avatar - Comment posted on 09/17/2008 11:31
zeroword
One account per game kills resale value.
SickofEAGame's Avatar - Comment posted on 12/25/2008 10:28
SickofEAGame
I have bought this game from BestBuy. I have installed the game on my main computer and install it on my other laptop. I lended the game to one of my friends that wanted to try to see if he likes it. Now I am fu... I cannot use the game anymore. I have paid $50 box for a game that I cannot RE-USE. I think EA's politic sucks. I have told to a lot of my friend about the issue and they told me that the reason why they don't buy any EA games. It is getting ridiculously stupidly inconveninent. You can count me on the list now. I would never buy any EA game anymore. I don't belive in BS.
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