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E3 10: New Xbox 360 won't display the 'red ring of death' photo

The smaller Xbox 360 250 GB Elite models cannot physically display the oft-gotten "red ring of death," according to a system specification sheet Joystiq got its hands on. Why is that, you ask? Because if (when) one of these new consoles experiences technical issues, it will display green lights instead.

That's right -- a green ring of light will be used to alert us when it's time to phone up Xbox customer support. How delightful! There are a few other takeaways from the side-by-side specs, but really, nothing can top this funny design choice.

Xbox 360 slim 17% smaller than original, incapable of RROD-ing [Joystiq]








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86 comments | showing # 1 to 50
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next 50 comments

Monodi's Avatar - Comment posted on 06/17/2010 17:43
Monodi
So, their solution of the problem is to hide the symptom?
Zeik56's Avatar - Comment posted on 06/17/2010 17:45
Zeik56
So their solution to the red rings of death is to just change the color of the rings...?

Good job Microsoft.
mix's Avatar - Comment posted on 06/17/2010 17:47
mix
Yay, so they don't have to offer the RROD warranty as a RED ring will never exist.

I hope this is NOT the case!
pedrovay2003's Avatar - Comment posted on 06/17/2010 17:49
pedrovay2003
So they've resorted to making you think nothing's wrong. Awesome.
Mr Andy Dixon's Avatar - Comment posted on 06/17/2010 17:50
Mr Andy Dixon
That's OK. GROD sounds cooler than RROD anyway.
Zeik56's Avatar - Comment posted on 06/17/2010 17:50
Zeik56
@mix

Ha, I could totally see that happening.
Genius's Avatar - Comment posted on 06/17/2010 17:51
Genius
Lol way to go PR dept! I would have loved to be in that marketing meeting when they decided on that. Its too bad though, GROD doesn't have the same ring to it.
ProperlyParanoid's Avatar - Comment posted on 06/17/2010 17:51
ProperlyParanoid
Brilliant! Honestly, I bet someone at Microsoft is laughing about this at this very moment.
Salnax's Avatar - Comment posted on 06/17/2010 17:51
Salnax
Somebody probably got a raise for coming up with this solution.
KwikPwn's Avatar - Comment posted on 06/17/2010 17:52
KwikPwn
They're just fuckin' with the colorblind!
RichardBlaine's Avatar - Comment posted on 06/17/2010 17:53
RichardBlaine
It's that sort of "outside the box" thinking that has made Microsoft number one. How can there be a problem, if you can't see that there's a problem? Genius.
Volomon's Avatar - Comment posted on 06/17/2010 17:58
Volomon
I think they honestly could get away with avoiding the warranty on these issues, specifically the one on RROD 3 year extention. How can you claim it's having Red Ring issues when it doesn't even have that color any more?

I'd like to see this in court and see how it plays out.
Infamy's Avatar - Comment posted on 06/17/2010 17:59
Infamy
The thing is, it wouldn't get RROD, anyway. Jasper 360's made RRO almost obsolete, and this chipset is even BETTER (45nm, combined gpu/cpu) w/ less heat emission and a moved fan + vents.

You're never going to see a GROD.
jeremycards's Avatar - Comment posted on 06/17/2010 17:59
jeremycards
so they finally fixed the 3 red lights!........ wait
Genius's Avatar - Comment posted on 06/17/2010 18:02
Genius
Looks like we got some PR people in here already!
Kerii's Avatar - Comment posted on 06/17/2010 18:07
Kerii
So, they finally learned something from Apple and Sony? Make errors obscure and difficult to turn into a catch phrase. OSX: The application didn't crash, it just "poofed" into nothing and gave no error message. PS3: Yellow light that flashes all the time on a regular basis for HDD access.
Thane Vickers's Avatar - Comment posted on 06/17/2010 18:07
Thane Vickers
GENIUS!
pedrovay2003's Avatar - Comment posted on 06/17/2010 18:08
pedrovay2003
If the Jasper chip really fixed RROD, then this isn't an issue anymore. I just hope all the OTHER hardware problems the 360 has get fixed.
Kerii's Avatar - Comment posted on 06/17/2010 18:13
Kerii
@Infamy
Jasper is 65nm for CPU/GPU, Valhalla is the 45nm CPU/GPU revision, and you're never going to prevent hardware failures altogether, that's impossible. Though given there have been close to nothing about Falcons or Jaspers getting RROD on the tubes, it's pretty much given the problems are small enough it's not worth reporting anymore.
Kerii's Avatar - Comment posted on 06/17/2010 18:16
Kerii
@pedrovay2003
Only other issue is the disc scratching if you move the console, which they still haven't fixed. Never had the issue myself, but there are a lot of well... let's just say less than bright people out there, like a certain Dustructoid writer...
Shin Oni's Avatar - Comment posted on 06/17/2010 18:23
Shin Oni
Thanks for confirming 360's are still fuckin prone to Deaths of Rings.
Waquan's Avatar - Comment posted on 06/17/2010 18:24
Waquan
@ Kerii
Hopefully you're not talking about while the system is on. That's like moving your computer around while it's running (or any other console for that matter).


Which is to say: fucking stupid.
Kerii's Avatar - Comment posted on 06/17/2010 18:28
Kerii
Actually, PS3 and Wii don't have that issue because they use slot load drives that grip the disc using the hole in the middle, though they have their own issues as well. I've seen more dead slot load drives in my life time to never trust them again. Every fried with a slot loader in their car never had one last more than a year, and similar for PC DVD drives. The mechanism is just too complicated and prone to breaking, whereas tray loaders are simple and reliable. Friend had to have his Wii replaced due to the tray loader just not ejecting the disc no matter what he did. At least in was under warranty.
crackattackspider's Avatar - Comment posted on 06/17/2010 18:31
crackattackspider
So the button turns green when there is a techincal error......now take a good think about what happens when u switch an xbox on?
neoREgen's Avatar - Comment posted on 06/17/2010 18:57
neoREgen
so... what color is it normally when it is on?
kidplus's Avatar - Comment posted on 06/17/2010 18:57
kidplus
I guess they're trying to ensure the RROD is no longer associated with the 360. It's kind of a dick move if the problem that caused it to begin with isn't fixed. After all, what color you see isn't the problem it's whether or not the damn thing works.

How prone are the newer 360s to failure? I want one to play Gears 3 and after that price drop I'm certainly in the market for another one but I just don't want it to die. After being out for 5 years have they finally figured out how to make one that doesn't conk out every other year?
TheStripe's Avatar - Comment posted on 06/17/2010 18:59
TheStripe
@Keri- BTW, if an os x app crashed and didn't log, it's the devs fault, not the OS. .

That includes you, safari 5.
Oishidesu's Avatar - Comment posted on 06/17/2010 19:00
Oishidesu
I like how smart Microsoft is. Just change the red to green. I bet the person who thought of this got a huge promotion!!.... *facepalm*
hyakushiki1234's Avatar - Comment posted on 06/17/2010 19:00
hyakushiki1234
Lol the GROD. I love that.
the7k's Avatar - Comment posted on 06/17/2010 19:04
the7k
Red Ring of Death... *dusts off hands* Solved!
superjay779's Avatar - Comment posted on 06/17/2010 19:08
superjay779
Alright let's hate the 360 for no apparent reason. Yes!!!!
30sec's Avatar - Comment posted on 06/17/2010 19:18
30sec
Someone give Superjay a XDF merit badge. You've put in overtime this week bro. Must be due to MS's shitty conference. It's ok, there are other platforms that haven't forgot you.
DeltaBurnt's Avatar - Comment posted on 06/17/2010 19:19
DeltaBurnt
I for one accept our new disc scratching, one color LED overlords.
Kerii's Avatar - Comment posted on 06/17/2010 19:23
Kerii
@KdWthTheGldnArm
Pretty much any system that uses a 175W power supply or lower no longer have high failure rates. The whole issue is due to heating up and cooling down too fast causing the solder connections to crack, and systems made 2008+ with the newer chips just simply never get hot enough for it to become a problem.

There are still a lot of older launch-2007 systems out there though, and there's really no way to fix them, and that's why you still hear about people getting RROD. The people still claiming it's a big deal on the new consoles are either trolls or idiots, probably both.
VolksONER's Avatar - Comment posted on 06/17/2010 19:30
VolksONER
*rolls eyes and laughs at this obvious flame bait "article"*
Aaron126's Avatar - Comment posted on 06/17/2010 19:33
Aaron126
Nice. Now we have the Green Lights of Death. A big big revolution.
Congrats Microsoft!
jazzpanda's Avatar - Comment posted on 06/17/2010 19:34
jazzpanda
@Kerii
Actually it's overheating the motherboard (which isn't supported well) which, over time, warps it. The warping causes the solder connections to break away, hence the xclamp fix which secures the board and components down.

It's not the speed of heating or cooling, it just gets too hot. The hottest your xbox gets is right after you turn it off. The fans stop running but everything is still hot and it goes through a short period of superheating. Always quit to dashboard for a while after playing to let it cool down before turning it off folks!
LaMorteSicca's Avatar - Comment posted on 06/17/2010 19:45
LaMorteSicca
i have two refurbed 360's. one screen freezes after 2 minutes of being on and the other overheats after 15 minutes of disc play. both are on game crazy warranties so im screwed out of 2 systems. Im buying the xbox slim and a freakin warranty but i want a company to start selling xbox insurance :)
LaMorteSicca's Avatar - Comment posted on 06/17/2010 19:46
LaMorteSicca
i have two refurbed 360's. one screen freezes after 2 minutes of being on and the other overheats after 15 minutes of disc play. both are on game crazy warranties so im screwed out of 2 systems. Im buying the xbox slim and a freakin warranty but i want a company to start selling xbox insurance :)
PixelSith64's Avatar - Comment posted on 06/17/2010 19:50
PixelSith64
"So guys, with this new Xbox, one of the major problems with the current model is the red ring of death."

"What do you propose we do about it?"

"Just to 'troll' the fans as they themselves put it, let's change the color and not fix it.."

"What color do you propose we change it to?"

"Green."

"It already lights up green though, we discussed that last week..."

"No, make it green when they have a 'green ring of death'."

"Oh, haha. Now I get it. You'll know nothing is wrong with it, and then you'll figure out that we are too lazy to actually fix it! Hahaha! Promotion for you!"

I assume the meeting went down something like that.
superjay779's Avatar - Comment posted on 06/17/2010 19:51
superjay779
@30sec LOL I can't wait to see the Hardware sales after a full month of 360 slims release. But I don't understand 360 sucks and there conference was shitty. How are they selling so many consoles? LOL
Kerii's Avatar - Comment posted on 06/17/2010 19:53
Kerii
SquareTrade offers a pretty nice warranty on consoles, and it's unlikely they'll be going out of business anytime soon with their eBay parntership.

Now that I think of if, they actually did a study of their warranty claims on the three consoles a while back. If you check page 7 of the PDF you can see how the RROD claims dropped after Falcon and Jasper released. There was still a lot of stock of older systems on shelves when Falcon was released, but you can see after mid 2008 after those dried up how much an impact it made even after the first revision.

http://www.squaretrade.com/htm/pdf/SquareTrade_Xbox360_PS3_Wii_Reliability_0809.pdf
Crunshii's Avatar - Comment posted on 06/17/2010 20:03
Crunshii
bwaaaaahahahahaha LoooooooL

I feel sorry for all xbox owners lmfao.
the7k's Avatar - Comment posted on 06/17/2010 20:05
the7k
@jazzpanda
Wow, nice trick! I'm surprised it's taken me this long to ever hear of it.

I'm guessing this goes not just for the 360, but all electronics, right?
nlts's Avatar - Comment posted on 06/17/2010 20:34
nlts
If I have a friend that is 300lbs and he loses 51 pounds (17%), I'm pretty sure he's still not slim.
30sec's Avatar - Comment posted on 06/17/2010 20:38
30sec
"Dun-Dun-Dun!" - Backpedal initiated!
jazzpanda's Avatar - Comment posted on 06/17/2010 20:42
jazzpanda
@the7k
firstly though- most devices are designed to handle the heats they get better than the 360 board.
but yeah, technically goes for any device that heats up, has fans and traps air in a small space. Unmoving air over hot components heats very quickly.

Though not all devices have a cooler running mode (like xbox dashboard) which it can cool down to.
Trev's Avatar - Comment posted on 06/17/2010 20:47
Trev
What this says to me is they don't have faith in their product. If they did, they wouldn't be trying to slime their way out of actually supporting it by circumventing both the word and spirit of their 3-year apology warranty.
Kalmah's Avatar - Comment posted on 06/17/2010 20:54
Kalmah
"Alright let's hate the 360 for no apparent reason. Yes!!!!"

...Other than the Xbox360 having a MAJOR hardware problem and Microsoft not doing a damn thing about it except sweeping it under the carpet and pretending it was never there and it never happened.

But I finally got so used to saying RRoD! Now I have to start using GRoD? First Natal to Kinect, and now this? Ugh!
superjay779's Avatar - Comment posted on 06/17/2010 20:59
superjay779
@Kalmah they changed the color of there brand new redesign. Whoopty doo. They have already been fixing the "problem" there are barely any problems with the newest chpset as already been stated and supplied with proof. Conspiracy theory does not equal fact. But hey anything I say is not going to convince you otherwise so continue doing what you do buddy.
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