THIS WARRANTY SHALL NOT APPLY IF THIS PRODUCT (A) IS USED WITH PRODUCTS THAT ARE NOT COMPATIBLE WITH THIS PRODUCT; (B) IS USED FOR COMMERCIAL PURPOSES (INCLUDING RENTAL); (C) IS MODIFIED, OR TAMPERED WITH; (D) IS DAMAGED BY ACTS OF GOD, MISUSE, ABUSE, NEGLIGENCE, ACCIDENT, WEAR AND TEAR, UNREASONABLE USE, OR BY OTHER CAUSES UNRELATED TO DEFECTIVE MATERIALS OR WORKMANSHIP; (E) HAS HAD THE SERIAL NUMBER ALTERED, DEFACED OR REMOVED; OR (F) HAS HAD THE WARRANTY SEAL ON THE PS3TM SYSTEM ALTERED, DEFACED, OR REMOVED. THIS WARRANTY DOES NOT COVER CONSUMABLES (SUCH AS BATTERIES) OR PRODUCTS SOLD "AS IS" OR WITH ALL FAULTS. THIS WARRANTY SHALL ALSO BE VOIDABLE BY SCEA IF (1) SCEA REASONABLY BELIEVES THAT THE PS3TM SYSTEM HAS BEEN USED IN A MANNER THAT WOULD VIOLATE THE TERMS AND CONDITIONS OF A SEPARATE END USER LICENSE AGREEMENT FOR SYSTEM SOFTWARE; OR (2) THE PRODUCT IS USED WITH PRODUCTS NOT SOLD OR LICENSED BY SCEA (INCLUDING, BUT NOT LIMITED TO, NON-LICENSED GAME ENHANCEMENT DEVICES, CONTROLLERS, ADAPTORS AND POWER SUPPLY DEVICES). YOU ASSUME ALL RISKS AND LIABILITIES ASSOCIATED WITH USE OF THIRD PARTY PRODUCTS. A VALID PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPT FROM AN AUTHORIZED RETAILER WITH THE DATE OF THE ORIGINAL PURCHASE MUST BE PRESENTED TO OBTAIN WARRANTY SERVICE.

Total negligence. Look at that thing! The guy is dreaming if he thought he was gonna get that fixed for free.

That poor, poor PS3.

Tonx, I love act of god clauses.

Optimus Prime beat me to it but...


It's clearly Sony's fault, if they had put out games, then he would be in this mess.

It's just some dust and something called customer service. They should dust it off and fix the damn thing. Or fix it and don't dust it. This is also the exterior of the PS3. It says nothing about the state of the insides. The dust reason is pure BS. If you say that it's negligence, the spirit of the agreement is that you don't totally screw up the system. Dust is something that just happens.

We as consumers should not accept this BS because it really opens the floodgates on what companies can do to void our warranty.

All we need is a couple more dusty PS3s and a name for this, I'm thinking dustgate or DS3, and we have another RRoD customer fiasco.

to those on Sony's side: wow, are you on drugs?

first of all, the picture made it look dirtier than it really is...don't believe me? try to take a picture of your own PS3 WITH DIRECT FLASH on the thing...

sure, the owner should have at least tried to clean it up before sending it in, but that's not a friggin' reason for Sony to charge $150 UNLESS THEY CAN PROVE THAT THE DUST CAUSE THE THING TO BREAK.

the PS3 is a duzZZt magnetzz...he probably left in on a carpet. with F@H running on it...yeah, it could get dirty easily in days.

Tonx has changed my opinon

i put mine back in the box after finishing the two games i've played on it,keeping the "dust bunnies" at bay.i'll be unpacking it later today to play Drakes Fortune,thanks to my local Blockbuster releasing it early,unless i can't tear myself away from Assassins Creed on the 360 (got that today also)needless to say i'll have a good weekend of gaming.

The reason they mention $150 is for him to get a NEW PS3, they are not gonna repair that one, and i wouldn't either. Theres also damn dirt on the thing, its like he wiped it with mud.

damn it take care of ur console, i know i take very good care of my xbox360.

As most of us know you have to take care of your electronics. Its part of the ownership of the product. If you don't clean or at least dust off your electronics don't expect them to last as long as they could. There are a lot of idiots out there that don't have common sense that think no matter what condition the thing is in someone will fix it for free, and that just isn't the case. That's why companies have to stipulate those things in their warranty coverage because of the morons out there.

Also, an "act of God" is a short way to describe things like natural disasters, lightning, fire, etc. Yup that means if your house gets blown away in a tornado the manufacturer won't fix the product when you find all the pieces, shocker I know. Also neglence, which applies here, means that if you don't take care of your product and let it start to look like this they won't fix it either, and its not up to you to decide wether it was neglence or not, thats up to them. Bottom line, take care of your shit and this won't happen. I don't even want to know what this guy looks like or his house for that matter.

Perhaps it wouldn't be dusty if there were reason to F%#$ING USE IT.

looks like someone wiped their asses with it..

and no, sony should not repair things that have not been taken care ov. neither should apple. or anyone else.

What the hell did he do, toss it in the back of the pickup on the way home with it and decide to make a mud bogging detour along the way or something? No, that shouldn't be covered under the warranty. That thing looks like ass.

That's what you get for living on Tatooine.

The kid is a total whiner.

The pictures you saw of the outside are of AFTER he cleaned it. Yes he readily admits that this is how it looked *after* he cleaned it.

He argues that the flash made it look dustier and that there is an extra fingerprint on it.

The PS3 operating instructions actually do state that you need to keep it away from dust and smoke.

He going to be on Fox news soon according to him. I'm sure it'll be a good show.

I can see why Sony said no. This still sucks.

Jesus, did they find it in an abandoned mine-shaft?

Stop kissing sony's ass, I bought a PS2 that was way dustier from gamestop and it worked fine. Dust is not the issue, the PS3 isn't working and it's under a year, just because its dirty does not mean that it will affect the PS3 in a way that it would make it misfunction. If dust is a big problem for the PS3, buying one isn't very encouraging, and I'm not even talking about the lack of good games, or price yet.

I think Sony is correct about refusing this repair. You can't treat something like garbage and expect it to get fixed. Try it at any store with any piece of electronics, cell phones are a prime example.

You drop a cell phone and smash the screen 8/10 times you have to pay to get it fixed and if it looks like you took a dump on it while doing doghnuts in a sand pit in your moms 84 plymouth van with your cousin Vinny, I bet it will get turned down for "free" repairs.

Damn, I'm a dirty-ass lazy bastard who's never cleaned his 360 since launch, hasn't vacuumed in about 2 months (the last time a girl came over) and have cat hair over everything, and it doesn't look NEARLY as bad as that does...

Not that I ever really play it, I mainly just see it's reflection in my monitor while playing PC games, which hasn't been cleaned off in God knows how long as well.

But damn, that PS3... I don't even know how you do that without trying. It even made me just wipe off my monitor.

So ummmm, if I don't ever wash my car and it then breaks down within the warranty that should void the warranty? I dunno if it's quite the identical situation, but I do think some sony repairman should have grabbed a rag and taken the 5 seconds it would have taken to wipe the dust off and proceeded with the repair. What the hell.

Dirty console, dirty owner!

This happens since there arent any good games worth playing on the PS3.
USE IT, OR LOSE IT!!!