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Disaster report: Sony pulls firmware 2.40 after user complaints photo

It appears that the second coming, Sony's recent PlayStation 3 firmware update 2.40, has been having some issues. Reports have rolled in that after updating to the latest version of the software -- which provides in-game XMB and support for the achievement-like trophies, among other things -- consoles have been rendered inoperable. 

This has been affecting systems of all shapes and sizes, with no obvious pattern that's yet to emerge. Some brave users have removed and reformatted their hard drives, which seems to have done the trick. But Sony have a better option -- they've pulled down the update altogether. 

"In order to further assess the issue," SCEA said in a statement today, "we have temporarily taken the firmware offline for further testing. We are working diligently to isolate the problem for thsoe few consumers and to identify a solution before we put the firmware back up."

My system (knock on wood) has had no issues after the update, but I only marveled at in-game XMB for about five minutes before turning off my console and going to bed. I will attempt to unlock some Super Stardust HD trophies later tonight (I have to hear that sound it makes), and I'm crossing my fingers I don't run into any issues. 

Do any of our readers have nice, shiny new door stops as a result of firmware 2.40, or do you think these reports are greatly exaggerated?

[Via GameIndustry.biz]


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65 comments | showing # 1 to 50

Bricfa's Avatar - Comment posted on 07/02/2008 18:37
Bricfa
Look at this thread: http://www.neogaf.com/forum/showthread.php?t=324089

What problem?
Danmartigan's Avatar - Comment posted on 07/02/2008 18:44
Danmartigan
Poor little Wrath, all upset about his favorite toy :(
savagesaladin's Avatar - Comment posted on 07/02/2008 18:45
savagesaladin
@The Wrath

Oh snap! Zing! Oh no you didn't!
juniorlikespie's Avatar - Comment posted on 07/02/2008 18:46
juniorlikespie
yeah at least it's free and we get cross game invites on ps3! and voice chat across games! oh and custom soundtracks! oh yeah wait we don't. i've been waiting for this update and seems i'll just have to keep waiting there is not one feature that screams wow. and are we really getting excited because sony decided to retroactively give us gamerpoints?
Y0j1mb0's Avatar - Comment posted on 07/02/2008 18:49
Y0j1mb0
No issues here as well but I'm not going to discount the ones that are having problems. If PS3s are turning inoperable then Sony needs to address this ASAP.

Also Nick, the sound of a Trophy, which I got a few for reporting reasons *cough* I couldn't even tell you because SSD HD's music and sound effects covered them for me.You may want to lower the music or take it off altogether if you really are that curious..lol.
DaedHead8's Avatar - Comment posted on 07/02/2008 18:56
DaedHead8
I don't own a PS3 but from what I can gather its a pretty small percentage of users that are experiencing this problem.
frozenbabylon's Avatar - Comment posted on 07/02/2008 18:59
frozenbabylon
No problems on this end.
Rifter01's Avatar - Comment posted on 07/02/2008 18:59
Rifter01
The "Joke" is old.. It just proves no one should have a big ol' chip on the shoulder right now, IMHO.
Sirapak's Avatar - Comment posted on 07/02/2008 18:59
Sirapak
Thank the fucking gods my ps3 is ok :). Lawlz some of use are honored with the update that got it asap, now others must wait.
Sam Spectre's Avatar - Comment posted on 07/02/2008 19:09
Sam Spectre
Well that blows. Hopefully it will be fixed by the time I get my PS3.
TheToiletDuck's Avatar - Comment posted on 07/02/2008 19:13
TheToiletDuck
lol sony.
Qraze's Avatar - Comment posted on 07/02/2008 19:18
Qraze
my system is DEAD! naw it isn't but i do have 10 trophyz. ha ha ha. i feel for the few who didn't get it.
Bricfa's Avatar - Comment posted on 07/02/2008 19:25
Bricfa
Hmmm, a comment on the PS Blog says:

"We’ve received no reports of hardware issues following a successful install."
lowercaseluke's Avatar - Comment posted on 07/02/2008 19:29
lowercaseluke
It's over, Sony are finished.
liam2015's Avatar - Comment posted on 07/02/2008 19:30
liam2015
I've been having some problems myself. About 3 times since midnight, I've been logged out of the PSN. I've had no trouble geting back in, but it's a tiny bit annoying.
007's Avatar - Comment posted on 07/02/2008 19:32
007
NOw if this was the 360...
ace of knaves's Avatar - Comment posted on 07/02/2008 19:33
ace of knaves
That's just embarassing.
-PL-'s Avatar - Comment posted on 07/02/2008 19:35
-PL-
I'm glad I never play my PS3 and haven't bothered to download the update yet!
CALkulon's Avatar - Comment posted on 07/02/2008 19:41
CALkulon
No problems here. Missing only the Coop trophy in Stardust.
Sharpless's Avatar - Comment posted on 07/02/2008 19:43
Sharpless
Why the hell can't companies guard against this? This happens way too often. You'd think that they'd do more testing to make sure this wouldn't happen.
Jim Sterling's Avatar - Comment posted on 07/02/2008 19:44
Jim Sterling
OMG THIS MEANS THE PS3 SUCKS

--

OMG THIS MEANS PEOPLE PAY FOR XBOX LIVE


*please delete as applicable*
Joe Burling's Avatar - Comment posted on 07/02/2008 19:44
Joe Burling
@ juniorlikespie

PS3 doesn't have cross-game chat
BluDesign's Avatar - Comment posted on 07/02/2008 20:00
BluDesign
Well, I'm glad I didn't turn my PS3 on this morning and update it.

I think it's high time we can just say...

PSTRIPLEZ fanbois, get off your fucking high horse. Everyone fucks up. Sometimes.
broonor's Avatar - Comment posted on 07/02/2008 20:23
broonor
limited problems? well i'm not one of them :x
Dennen's Avatar - Comment posted on 07/02/2008 20:24
Dennen
@Jim Sterling

Rape it, then delete it.

Just offering some advice is all!
Lordbobo's Avatar - Comment posted on 07/02/2008 20:26
Lordbobo
Want to call shenanigans here. I had no problems and have heard of none from anybody real yet. nobody commented here about a dead system... It seems like every time there is an update there is a crazy outcry about bricked systems.
bloodylip's Avatar - Comment posted on 07/02/2008 20:29
bloodylip
@Lordbobo

There was at least one cblog about it earlier in the day, with a followup cblog later in the day. You're not looking hard enough.
Pepillou2's Avatar - Comment posted on 07/02/2008 20:33
Pepillou2
No problems here. Mostly because I don't have a PS3. But I want one, though.
Lordbobo's Avatar - Comment posted on 07/02/2008 20:39
Lordbobo
@bloodylip

Like i said. No real people ;)
pedrovay2003's Avatar - Comment posted on 07/02/2008 20:47
pedrovay2003
@lowercaseluke

I pray you're kidding.

Anyway, yeah, I'm fine over here. But hopefully they fix this if there's obviously something wrong.
wwjd4bbque's Avatar - Comment posted on 07/02/2008 21:03
wwjd4bbque
The only thing wrong with mine is it's a little dusty.
CWal37's Avatar - Comment posted on 07/02/2008 21:09
CWal37
Mine bricked
MechaMonkey's Avatar - Comment posted on 07/02/2008 21:11
MechaMonkey
Fortunately, my PS3 is sitting safely in its box, waiting for me to own a game.
Tet's Avatar - Comment posted on 07/02/2008 21:11
Tet
@pedrovay2003
It's the video game console wars, French style.
Clockwork's Avatar - Comment posted on 07/02/2008 21:22
Clockwork
I guess I'm lucky that I didn't have a chance to download the update before they pulled it down.
Terror Player's Avatar - Comment posted on 07/02/2008 21:26
Terror Player
Mine is still alive, thank God and whomever has a hand in my luck. I own a 80GB PS3 and, other than being kicked out of the PSN once, no problems on my end.

If anyone bricked, exactly when was it? Did it died immediately after install, or during download, or did it took a while into gaming to kick in?

Ironically, I use it more to watch DVD's than to games themselves... sorry Snake, but I grew nostalgic for the Batman films halfway into my second run through your Ragnarok...
Miguelcar808's Avatar - Comment posted on 07/02/2008 21:43
Miguelcar808
Mine's fine
Corak's Avatar - Comment posted on 07/02/2008 21:58
Corak
This being the internet, 3 people is like eleventy billion people. I realize enough people have had problems, so much so that Sony took down the update. But rtard gamers have to realize the world isn't perfect, sometimes shit doesn't work the way its supposed to. I know its shocking but its true. OMG the world isn't perfect? No way when did this happen? Yes you can be upset, even angry, but does that solve your issue? Most likely not. It might make you feel better venting your issues into cyberspace but at the end of it all you'll be at the same spot you were to begin with.
The Amazing Shenazin's Avatar - Comment posted on 07/02/2008 21:59
The Amazing Shenazin
yeah....I don't think I'll be downloading that anytime soon
CWal37's Avatar - Comment posted on 07/02/2008 22:20
CWal37
@ Corak
Not quite the same spot. I find it pretty cathartic to write problems up.
DaMan0320's Avatar - Comment posted on 07/02/2008 23:42
DaMan0320
I guess my PS3 will continue to only be used as a blue-ray player for now. But I am hyped that they are finally decided to rip off 360 and incorporate features that should have existed a long time ago.
thebza's Avatar - Comment posted on 07/02/2008 23:44
thebza
i found the update on a file hosting site and said fug it, downloaded it and installed it via usb on my 80gig mgs4 ps3... and it seems to have worked.

not saying that's what i recommend YOU do, but that's what i did. :)
BS3 Owner's Avatar - Comment posted on 07/02/2008 23:45
BS3 Owner
DL'ed it yesterday @ 12:00 AM Eastern...

Installed it.
Played a crap load of COD4 MP w/the new map pack... ( All day today. )

Everything ran SMOOOOOTH! I haven't been Logged/Forced Out of PSN or anything like that either.

My condolences to those who have been affected. Cereal Business!
scottoid's Avatar - Comment posted on 07/02/2008 23:57
scottoid
mine is still running smooth, i dont wanna brick
hpv's Avatar - Comment posted on 07/03/2008 00:15
hpv
Has anyone here actually had problems with a 2.40 update? Other than the in-game XMB being a little laggy and slow to load, the battery status icon covering up the clock in-game, and not being able to change the clock display beyond setting 12- or 24-hour time, obviously.
Samit Sarkar's Avatar - Comment posted on 07/03/2008 00:16
Samit Sarkar
Yeah, I've had no problems, but this blows. Sony should've tested this extensively.
adultswim810's Avatar - Comment posted on 07/03/2008 00:28
adultswim810
i blaim fucking static shock

Tash's Avatar - Comment posted on 07/03/2008 01:10
Tash
Mine's still kicking (for now at least).
DGX Goggles's Avatar - Comment posted on 07/03/2008 02:28
DGX Goggles
Hmmmmm....sure is RRoD in here.
ekmatt's Avatar - Comment posted on 07/03/2008 02:29
ekmatt
I have had it freeze up several times whenever i try to navagate out of a game to somewhere eles using he in game xmb.
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