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Destructoid interview: Charles Manning of PLAYXPERT

2:06 PM on 03.26.2007, World Famous 27 comments

     Windows Vista

Chances are you've never heard of PLAYXPERT. In fact, I'm willing to bet 99.99% of you never have. So why are we running an interview with the CEO of PLAYXPERT, Charles Manning? Because if you play World of Warcraft or any other online-based PC game, you'll want to know all about this program.

Before you hit the jump and check out the interview, here's an explanation of why you should care: 

Our team of software and gaming developers are passionate about building the most significant in-game toolset available for MMO gamers. Tools that, once you game with them, you won’t want to game without them. Imagine having the freedom to do more while staying in-game; the access to play like an expert even in unknown territory, and the power to organize and maintain the complex social fabric of your gaming community, all while staying in game.  

DESTRUCTOID: I admit, I've never heard of PLAYXPERT before. Can you kind of break down what it's all about?

Charles Manning: What we're doing is we built this in-game community management tool set. It allows gamers to do things they already do, but in the games. We're streamlining the toolsets and facilitating the community. Basically, we're making it so players can avoid the alt tab. Gamers have to deal with a variety of tools, blogs, forums, clan sites and we're here to help with that.

DESTRUCTOID: So what is it exactly?

Charles Manning: We built this overlay technology with a widget architecture, that has a community-generated mechanism. 

DESTRUCTOID: Does this overlay slow things down at all? If not, how did you solve that issue?

Charles Manning: We wanted to take the engineering problem and hit it head on. With other overlays, they often limit the approach. They can conflict with things like Punkbuster and frame rates. What we did was we went about 1,000 layers deeper and are working with Direct X directly. Lag or slowdown isn't noticeable at all because of this. And, the program can work on almost every PC-based game out there. We don't support Direct X 7, just 8, 9 and 10.

DESTRUCTOID: How can someone get this software?

Charles Manning: We had a series of small test cases and had an invitation-only closed beta group. The only people that have seen it before are what we call inner circle members. Right now it's only available online to those people. But, once you're in the inner circle, you can invite someone else in.

DESTRUCTOID: Is this thing free or do I have to sell my car for it?

Charles Manning: It's free, but there are two different models: You have free product download and use that is subsidized by advertising but you can also have a premium package solution where you can buy specific features or widgets.

DESTRUCTOID: How much is this premium service and why should I pay for it?

Charles Manning: Premium is $2 per month with a 12-month commitment. What you're getting is a full set of clan management tools. You get a fully-integrated community widget that allows you to link in your clan forum or you can use our clan forum system. You can even have a delegated or federated forum, full scheduling system so you can plan raids, etc., and do attendance tracking. We are charging for one or two of the widgets, but the overall platform is free.

DESTRUCTOID: This thing seems perfectly built for World of Warcraft. Have you all worked with Blizzard at all in developing this? 

Charles Manning: We haven't been very involved with Blizzard. We look forward to working with them and plan on reaching out to them, but technically we are not really a mod in that traditional sense. The value of that is that technically there's no reason why we need to have approval from Blizzard to be doing what we're doing. We are a separate program, but we see a lot of opportunity to partner with publishers. we even want to think about widgets that can ship with a particular game itself.

DESTRUCTOID: Anything specific in the works?

Charles Manning: We're talking to a handful of publishers and one of the things they like is that they can unbind these community features from the game. You can slap on a community set and not have to impact developers, which could lead to less delays.

DESTRUCTOID: Is this PC only for now? No Mac love?

Charles Manning: It's PC only. We are looking at crossing the platform at some point, but we're just doing some basic research.

DESTRUCTOID: What about Vista?

Charles Manning: The program works with Vista as well. We've had Vista in house since the end of summer and have been doing testing and refreshing each time. The exciting thing is that it works with Direct X 10. 

DESTRUCTOID: Since the program is basically invite-only right now, when do you plan on opening up to the public?

Charles Manning: We may open it up by the summer.  

[Editor's note: If you want or need an invite to join, then please e-mail me at robert.summa@destructoid.com. I have a few invites left to give out] 


LAUNCH GALLERY (5 IMAGES)
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PwnDaddy's Avatar
PwnDaddy at 03/26/2007 14:12
Indeed. It kinda reminds me of the set-up that SWG had......ish. Looks kinda nifty tho, if Blizz doesn't put the smackdown on it.
World Famous's Avatar
World Famous at 03/26/2007 14:13
BTW, if anyone wants in invite, let me know, and I'll do my best.
Morat's Avatar
Morat at 03/26/2007 14:15
In-game thottbot in WoW? Yes please. If you can get me an invite I'll, err, use it quite a lot I expect. Oh and be really grateful too.

Until Blizz ban my account that is.
Toneman's Avatar
Toneman at 03/26/2007 14:15
Looks cool if you play MMOs I guess.
World Famous's Avatar
World Famous at 03/26/2007 14:21
BTW, my invites are limited, so if you are a regular Dtoid'er and want this, then please contact me.
DrRockso's Avatar
DrRockso at 03/26/2007 14:33
Wow, that looks quite nifty.
PwnDaddy's Avatar
PwnDaddy at 03/26/2007 14:37
Yeah, about the whole "Ban the account" thing, they have talked to blizzard a bit, right? What do they have to say about a third party UI program? Will you get banned for using it, or are they making an exception?
elerra's Avatar
elerra at 03/26/2007 14:40
If the chat part allows interfaction communication, Blizz will go after it. Him saying "We haven't been very involved with Blizzard" isn't comforting.

How much you get paid for this, Summa? Did you at least get blown?
Joseph Leray's Avatar
Joseph Leray at 03/26/2007 14:49
I don't play Warcraft, so I don't know the details, but I can't see why Blizzard would go after this. Isn't, essentially, a widget? Seems like it's just some software that lets you do multiple things from the in-game screen, instead of alt-tabbing.

"Basically, we're making it so players can avoid the alt tab."

Doesn't seem so bad ... ?
Hexen525's Avatar
Hexen525 at 03/26/2007 14:49
Hey Robert, I'll take one if you got a spare. I play a ton of EQ2 and Vanguard(sorry, no WoW for me). Being in a raid guild in EQ2, would be nice to see what we can do with this.
World Famous's Avatar
World Famous at 03/26/2007 14:52
e-mail me if interested: robert.summa@destructoid.com
FireofEvil's Avatar
FireofEvil at 03/26/2007 14:55
How is this different from XFire?
Artadius's Avatar
Artadius at 03/26/2007 15:16
Looks very nice, email sent good sir.
Husky Hog's Avatar
Husky Hog at 03/26/2007 16:10
Rob that's hella tight you did the interview! I was worried we forgot about this guy

I'd love an invite
gnomeland_security's Avatar
gnomeland_security at 03/26/2007 16:14
I'm the beta manager at playxpert. I'd be happy to field questions and invites to interested parties.
Mxyzptlk's Avatar
Mxyzptlk at 03/26/2007 16:50
Or if you've got the desk space, you could hook up a second monitor.
TheGUN's Avatar
TheGUN at 03/26/2007 16:51
This looks realy nice actually. Could realy have used something like that while playing wow...
king3vbo's Avatar
king3vbo at 03/26/2007 17:39
that looks sweet, I might just use it, since I play wow
Jordan Grim Devore's Avatar
Jordan Grim Devore at 03/26/2007 19:24
I hate MMOs, but this looks fantastic.
World Famous's Avatar
World Famous at 03/26/2007 19:44
I have tons of invites to give out, so if you want in, e-mail me.
Tubatic's Avatar
Tubatic at 03/26/2007 19:58
Cool concept but Mac is not included (yet).

Can't participate. I am affected.
tuanster1119's Avatar
tuanster1119 at 03/27/2007 06:39
great interview. email sent.
gnomeland_security's Avatar
gnomeland_security at 03/27/2007 13:00
(I'm TJ, the beta manager of playxpert)
playxpert isn't just for WoW. in fact, we want our 'inner circle' to represent people from all games/gaming styles. that way we can start building widgets that are useful to all games. think of playxpert as a toolbox that can be filled with a variety of widgets of your choice. Eventually, their will be a ton of widgets available (written by us & by the community), some that are specific to certain games & some that are useful to all gamers (such as our Trillian style chat tool that supports msn, aim, yahoo, xfire and more). But the point is, you can pick your tools. You use teamspeak? Okay, here's a widget. Don't like teamspeak, you use ventrillo? okay here's a widget. We simply provide a sweet semi-transparent overlay that works with ANY game, and because its implemented at such a low level, we don't trigger punkbuster or the warden or create a substantial resource footprint.
mmiernik's Avatar
mmiernik at 03/30/2007 11:14
If you'd like more info on PLAYXPERT, let me know. I can also hook you up with the Inner Circle, if you'd like. Just send a note to - pr@playxpert.com.

Cheers - mm
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