Even as an outsider peeking in, it's been odd seeing such back-and-forth drama surrounding EVE Online. Fans have been disappointed by developer CCP's actions in a few areas, as well as by what's been said in response to criticism. CEO Hilmar Veigar Pétursson offers an apology and explanation -- one that promises a brighter future -- in an official blog post.
"Somewhere along the way, I began taking success for granted. As hubris set in, I became less inclined to listen to pleas for caution. Red flags raised by very smart people both at CCP and in the community went unheeded because of my stubborn refusal to allow adversity to gain purchase on our plans. Mistakes, even when they were acknowledged, often went unanalyzed, leaving the door open for them to be repeated."
In a separate post, CCP reveals it's shifting the team's emphasis back to core spaceship gameplay. Check out the work-in-progress list of winter 2011 expansion features for yourself. While having open discussions like this can sometimes backfire, I frequently think it's the way to go.