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Bungie helps out gamer that got screwed over by Microsoft's repair center photo

Last week, HawtyMcBloggy brought word of Nathaniel's one of a kind Xbox 360 that was adorned with signatures and artwork by industry people. The 360 unfortunately broke down so Nathaniel sent the system in making sure that Microsoft would take proper care of the system so the art and signatures stayed in tact. As we all know, that didn't happen and the 360 was sent back fixed but with all the art and signatures "cleaned" off.

Bungie got word of this and they have sent Nathaniel some of the greatest swag ever. The best of the swag Bungie sent to Nathaniel was easily the Legendary helmet signed by practically the entire Bungie staff and two signed Halo 3 soundtracks by Marty O’Donnel. Nathaniel also received:

  • Bungie Jacket
  • Bungie T-Shirt
  • Halo 3 Messenger Bag
  • Two Halo 3 Limited Edition Wireless Controllers (one covenant, one human)
  • Halo 3 Faceplate and Skins for Xbox 360
  • Four McFarlane Action Figures (MC, EVA Spartan, Brute Chieftan, Jackal Sniper)
  • Halo Actionclix Preview pack (Target exclusive sticker on the front)
  • Halo Actionclix Game Pack 4
  • Halo 3 Wall Graffix
  • Halo 3: Ghosts of Onyx Novel
  • Halo Graphic Novel
  • Halo 3 Wristband
  • Halo 3 Hackeysack

Check out HawtyMcBloggy for more pictures of the swag and a statement from Nathaniel thanking everyone for the help. Hawty also mentions that Microsoft is still trying to figure out what they can do to make it up to Nathaniel. I'm really glad to see some good come out of this whole situation.

This just goes to show how much love Bungie has for their community. Eh, Bungie, they're pretty cool guys ... except when they're trying to make fun of us. Also, Halo 3 Hackeysack! TOTALLY RADICAL!

 


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61 comments | showing # 1 to 50

AngelsDontBurn's Avatar - Comment posted on 03/07/2008 16:32
AngelsDontBurn
I definitely have a new found respect for Bungie. That's really, really cool.
Roryzilla's Avatar - Comment posted on 03/07/2008 16:33
Roryzilla
That's amazing. Go Bungie!
bruceleethree's Avatar - Comment posted on 03/07/2008 16:33
bruceleethree
WOW KUDOS MICROSOFT <3

WRU SONY?
HarassmentPanda's Avatar - Comment posted on 03/07/2008 16:34
HarassmentPanda
Sweet! Does he still lack a 360 to use all this good stuff with though?
Hoygeit's Avatar - Comment posted on 03/07/2008 16:34
Hoygeit
Very cool of them!
Neonie's Avatar - Comment posted on 03/07/2008 16:35
Neonie
NICE! I'm glad he got something out of that disheartining disaster :3
Hamza CTZ Aziz's Avatar - Comment posted on 03/07/2008 16:36
Hamza CTZ Aziz
Panda: Pay attention! He got the 360 back, but all the art and stuff was destroyed off of it!
DV2FOX's Avatar - Comment posted on 03/07/2008 16:37
DV2FOX
LUCKY GUY
vexed alex's Avatar - Comment posted on 03/07/2008 16:37
vexed alex
Bungie did not need to do this for this guy. Not because they've broken away from Microsoft, but because they're not a part of Microsoft's shitty costumer service.

Bungie > Gamecock.

That signed chief helmet is pretty awesome.
HarassmentPanda's Avatar - Comment posted on 03/07/2008 16:39
HarassmentPanda
Haha, Hamza. I actually knew he got the 360 back and just completely failed to realized that it was obvoiusly fixed. I was blinded by the sheer stupidity of the dude that washed it off.
HarassmentPanda's Avatar - Comment posted on 03/07/2008 16:40
HarassmentPanda
P.S. I <3 U.
EternalDarkWing's Avatar - Comment posted on 03/07/2008 16:43
EternalDarkWing
I <3 BUNGIE. :3
Holyetheline's Avatar - Comment posted on 03/07/2008 16:46
Holyetheline
i think bungie is a pretty cool guy, eh gives nathaniel great swag and doesn't afraid of anything.
Impulsedaniel's Avatar - Comment posted on 03/07/2008 16:48
Impulsedaniel
now if only Microsoft could learn to care about the customers as much as bungie does.
WastelandTraveler's Avatar - Comment posted on 03/07/2008 16:49
WastelandTraveler
microsoft care about customers? HAHAHAHAHAHAAHAHAHAHA! *pees self*

Also, Bungie Cocks.
Crunshiii's Avatar - Comment posted on 03/07/2008 16:54
Crunshiii
Wow... Im going to fake sign my 360 n smudge it n complain to get that nice gift set >_>;

jk, that is super cool of them, and I am glad they did that. Shows how awesome a gaming company can be.
Jehutus's Avatar - Comment posted on 03/07/2008 17:00
Jehutus
I've been following this since Hawty originally made the post; It's good to see that something good came of this. I've always liked bungie for their fan service but this is just orgasmitacular. Good for him, and mega mega envy.

I still think they need to track down and fire whoever did that to his 360 though, thats just cruel.
Samit Sarkar's Avatar - Comment posted on 03/07/2008 17:08
Samit Sarkar
Wow. Good on Bungie for going above and beyond in this case. Didn’t Microsoft say they were going to make the situation right on their end, too?
nicojay's Avatar - Comment posted on 03/07/2008 17:10
nicojay
Nathaniel should write Bungie a letter saying;

Thanks but I'd rather of had some COD4 swag.

Joking, Bungie's cool.
Justice's Avatar - Comment posted on 03/07/2008 17:16
Justice
That is very honourable of Bungie, can't say they went wrong there.
GeneralWong's Avatar - Comment posted on 03/07/2008 17:19
GeneralWong
Lets hope his house doesn't get robbed or anything like that :)
Sharpless's Avatar - Comment posted on 03/07/2008 17:22
Sharpless
This isn't new behavior for Bungie. They're some damn cool guys and have been so for a long time. And let's remember Bungie =/= Microsoft. This is all Bungie Studios' doing.

But seriously, I nearly shit a cat, when I saw that picture. I want, I want, I want.
kaciesaurus's Avatar - Comment posted on 03/07/2008 17:25
kaciesaurus
Bungie, I love you.
Dexter345's Avatar - Comment posted on 03/07/2008 17:26
Dexter345
Kudos to Bungie for doing this. Like Sharpless said, they've always seemed to be really community-loving people. I wonder if Microsoft is taking a 360 around to the various people who originally signed the guy's in order to replace it...
Teta's Avatar - Comment posted on 03/07/2008 17:26
Teta
Itīs nice to see how a smaller company cleans the shit made by bigger ones, this case Microsoft.
Big loud claps to Bungie.
Thatīs caring about their customers.
cough*Microsoft*cough
TheDirtyHobo's Avatar - Comment posted on 03/07/2008 17:28
TheDirtyHobo
I would put that stuff up on ebay so damn fast...
Butmac's Avatar - Comment posted on 03/07/2008 17:29
Butmac
Yeah I agree with AngelsDontBurn - new respect for Bungie.

THAT HELMET! So sweet. I hope he is able to get his RvB drawerings replaced though...
kawitchate's Avatar - Comment posted on 03/07/2008 17:31
kawitchate
BOIOIOING for Bungie
awesome sauce
007's Avatar - Comment posted on 03/07/2008 17:33
007
Sweet... now where's my free swag?
Kif 's Avatar - Comment posted on 03/07/2008 17:44
Kif
I hope they gave him recon armor too.
harrmonica's Avatar - Comment posted on 03/07/2008 17:45
harrmonica
awesome! i want swag from an over-hyped game as well! i'll have me some killzone swag please!
CannibalCalvin 's Avatar - Comment posted on 03/07/2008 17:52
CannibalCalvin
Gah! Do want!
John B's Avatar - Comment posted on 03/07/2008 18:10
John B
{ standing ovation to Bungie }

Absolutely first class!!
sleepingagain's Avatar - Comment posted on 03/07/2008 18:20
sleepingagain
thats damn nice of them
Vigor's Avatar - Comment posted on 03/07/2008 18:26
Vigor
I would probably ebay that stuff as well.
NightDehumidifier's Avatar - Comment posted on 03/07/2008 18:31
NightDehumidifier
Sorry about your one-of-a-kind system now being a generic and mundane system, have some stupid garbage from a mediocre game.
imbeta's Avatar - Comment posted on 03/07/2008 18:34
imbeta
Did he cry with joy? I hope he did...

if I received a GOD OF WAR package from Sony I would cry... from both my eyes and my dong.
Cubilone's Avatar - Comment posted on 03/07/2008 18:37
Cubilone
The helmet alone is worth it, you naysayer!
Aksumka's Avatar - Comment posted on 03/07/2008 18:41
Aksumka
With a screw up like that, you know they were going to go all out and fix it. Good for them!
PsychosesMan's Avatar - Comment posted on 03/07/2008 18:54
PsychosesMan
The guy was clearly a Halo fan, considering who he got signatures from and what he had drawn on the thing. This probably made him happy as fuck, and Bungie knew it would. Hence, Bungie are decent people.

Halo still sucks.
Wedge's Avatar - Comment posted on 03/07/2008 19:27
Wedge
Honestly I would have been shocked if this DIDN'T happen, knowing Bungie.
bluesquareapple's Avatar - Comment posted on 03/07/2008 19:41
bluesquareapple
Where's the Master Chief replica penis?
The-Excel's Avatar - Comment posted on 03/07/2008 20:34
The-Excel
That is one heck of a consolation prize.
liqideos's Avatar - Comment posted on 03/07/2008 21:02
liqideos
Um...that's nice and all...but wouldn't it have made more sense to...you know...get an artist to do a custom sketch on his 360?

With Bungie's resources...I'm sure they could have done better than throw a bunch of Halo merchandise at him.

IDK, just seems lazy to me.
Hawkeye's Avatar - Comment posted on 03/07/2008 22:02
Hawkeye
@ liqideos

What happens if the 360 he has breaks? Then he has the risk of losing the custom sketch again. Bungie thought ahead and were smart to sign something that wouldn't break down.
liqideos's Avatar - Comment posted on 03/07/2008 22:40
liqideos
...Well I think that it's a pretty grim outlook on the platform as a whole if we're still dealing with the scenario of the console dying as a: "Probably gonna happen again.", situation.

Or maybe Microsoft tech support should take heed to special requests attached to service tickets and things like this wouldn't happen.

The package is a nice gesture, not how I would have handled the situation, as none of the package is unique, save for the autographs on the helmet.

He still lost a piece of art that was unique to only him, and that is still the situation here.
DrNutt's Avatar - Comment posted on 03/08/2008 00:10
DrNutt
God damn it liqideos. You just had to go and piss all over everyone's Bungie love fest, didn't you?
mistic's Avatar - Comment posted on 03/08/2008 00:18
mistic
Wow very very nice, allthough it probably still doesn't hold up against the loss of a handdrawn 360-skin signed by loads of 360-people...
John B's Avatar - Comment posted on 03/08/2008 00:49
John B
@DrNutt:

He pissed only on his own. I've been gaming since the days of the Atari 2600 when most of you people were in diapers (if you were even born yet), and one thing that you gain after dealing with fu*kwads like liqideos and NightDehumidifier over the years is the ability to ignore their narcissistic pessimism.

I don't even like the Halo series, but I'd *love* to have that set of items. Kudos to Bungie, and middle fingers to liqideos and NightDehumidifier who can't at least show respect to a company who went WAY beyond what they could have done for a fellow gamer, which could have just as easily been nothing at all.
thebrassthief's Avatar - Comment posted on 03/08/2008 02:25
thebrassthief
Wow, go Bungie. High five to them really caring.
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