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Look how sad this guy is, and I don't blame him. Remember when you could buy a console, take it out of the box, and it would work? Yeah, me too, but times change. Over the last two, and now three, generations of console launches, we've been conditioned to expect possible failure from our systems. How screwed up is that? It used to be that early adopters of new consoles just payed more money than the late comers. It was worth the extra cash to be the only kid on the block with a new system on day one.

Those days are long behind us now, and it's a shame. Microsoft had big problems with both their Xbox's, and it looks like Sony is repeating their PS2 launch issues with their PS3. I can understand somewhat, their machines are pretty complicated, but Nintendo? Seriously, how high tech is the Wii?

Is this going to be the new standard for launch systems, and if so, how long are we going to put up with it? Maybe I'm just being bitter, but I don't remember anyone's N64, Dreamcast or PS1 having so many problems, or being potential fire hazards.

[Via GoNintendo


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24 comments | showing # 1 to 24

maximum0v3rdriv3's Avatar - Comment posted on 12/03/2006 02:41
maximum0v3rdriv3
Sucks for that guy, but atleast they're sending him a new system.

As for the older systems not having launch problems.. Well i remember tons of problems with older systems, going back as far as the very first nes. Case in point, Both myself and a friend had launch psones that didn't work right out of the box and had to have sony send us new ones. (it was some issue with the cd-roms)

I think it's just a simple case of forgetting your history. When new things come out for some reason we completely forget the past.
Dexter345's Avatar - Comment posted on 12/03/2006 02:52
Dexter345
My PS1 had issues. I had to mount it on its side or it wouldn't play games. This was before systems were meant to stand up on their sides.
CoMus's Avatar - Comment posted on 12/03/2006 02:55
CoMus
I think we just hear about it more as EVERY person posts on the internet if their console breaks. LOOK at this guy in the video... he made a video.. was that even needed? NO but here we are. Oh well poor guy

Nintendo are doing the right thing getting them all fixed asap.
swerve's Avatar - Comment posted on 12/03/2006 03:00
swerve
Yeah, the only differences between the NES launch and the Wii launch are neogaf (and other such forums) and youtube, and a blog-news culture that can escalate rare problems to seem like epedemics.

Plus, with regard 'how high-tech is the Wii?'... sweet jesus. Why not ask the IBM, ATI, Panasonic and Nintendo engineers rather than offering an assumptive rhetorical question for the sake of tabloid blogging.
10BobMarleys's Avatar - Comment posted on 12/03/2006 03:11
10BobMarleys
ive heard of about a dozen broken Wii consoles.....how many have been sold again? pfft
Cruds's Avatar - Comment posted on 12/03/2006 03:22
Cruds
At least the guy could take it out the box and hook it up, where still waiting.
nightmareci's Avatar - Comment posted on 12/03/2006 03:33
nightmareci
I'd think the causes for the supposed recent game system failures can be not only related to the complexity of the hardware of the systems themselves, but also the software the hardware of the systems rely on.

In the past, game consoles did not run any software to start games (SNES, Genesis, NES, basically anything pre-TG-16/PCE), or would just use built-in BIOS (most or all systems at or post-TG-16/PCE), BIOS being heavily tested to ensure reliability but having far fewer features than a real operating system.

I believe all the three modern game systems, XBox 360, PS3, and Wii, all run a special operating system, because each of the three have software updating features. And, like all operating systems (even Linux and Mac OS X), faults can be almost expected to happen, no matter how good the company is. Operating systems are just too complicated and unpredictable in what they might encounter, even with testing. Be thankful that Nintendo is helping out in the ways they can, I guess.

As a side note, I think the Gamecube did run an operating system, not BIOS, because it is much more functional than the BIOS in the PSX, Saturn, and Sega CD, but because the functionality is so limited, Nintendo didn't have it as hard to make it "perfect."
Mucky's Avatar - Comment posted on 12/03/2006 04:04
Mucky
Er...One guys broken system means we now have to ask the question, "Is this going to be the new standard for launch systems, and if so, how long are we going to put up with it?"

I'm sure it's not even the only broken system, but problems like this crop up all the time with a large variety of products. Something maybe jarred loose in shipping, maybe someone that worked at the store dropped the box, who knows?

And sometimes you just get a dud. Get it fixed through the proper channels and stop crying about it.
Kosmo's Avatar - Comment posted on 12/03/2006 05:11
Kosmo
Cutting edge technology can't come out without few kinks in it, it's just how the world works, and you shouldn't expect anything else, because if you are then you are only fooling yourself.

If I was in that situation, I would cry... till my eyes bleed.
Mxyzptlk's Avatar - Comment posted on 12/03/2006 05:25
Mxyzptlk
Shouldn't Summa be posting this because he has the NINTENDO BIAS? :P

Seriously, others have made good points about how the InterTubes have made it easier for people to share these sorts of things with everyone else. I doubt we'll ever get some reliable numbers on how many previous gen consoles had issues at launch, but I'm sure they were out there. A few dozen people blogging about their busted PS3/Wii/360 out of a few hundred thousand is a pretty small percentage.

I still feel bad for the guy, because if I brought home a busted system on launch day I'd be all emo. Probably start wearing eyeliner and cutting too.

Dyson's Avatar - Comment posted on 12/03/2006 05:45
Dyson
To everybody so far:

I know that no system is perfect. I also know that there was a time when you could buy a system, and out of the box, you expected it to work. I too eventually had to turn my PS1 upside down to get it to work, and I've also had to find that elusive "sweet spot" on the original NES to get get the game to play. I, after time, even had problems with my Genisis. Keep in mind though, these problems come from both extended usage, and an initial lack of foresight in development. System developers eventually acknowledged these issues and made corrections, but this was over time, not right out of the box. Nowadays, you almost expect your new system to have a 50/50 chance of working when you buy it, and we've become numb to that. That's what sucks. Nintendo has an amazing track record of producing machines that, percentage wise, work from the get go. I had 100% confidence in them until I saw this. This doesn't mean that I won't buy a Wii as soon as can get my hands on one, it just means that I'm a little let down about how system developers can ship us half finished products and we'll scoop them up like hot-cakes. We all knew that the PS3 needed a patch on day one, and we were okay with that. Why? I still have the same damn SNES I bought at launch, and it still works. I have a Dreamcast I bought at Goodwill for $7 that works like a charm. Why can't companies make systems like they used to, and why can't we expect better from the companies that make these systems.

Also, I know that between the time these "faultless" systems came out, and now, that things have changed. If some guy in NoWheresville USA buys a system and it doesn't work, 10 million internet users are going to find out about it. This still to me, doesn't change the fact that we should expect better from the companies that we buy from. Your thought's?
Mxyzptlk's Avatar - Comment posted on 12/03/2006 06:04
Mxyzptlk
As machines get more advanced and complex, they also have a higher likelihood of problems with them occurring. These new systems a far greater number of moving parts compared to a SNES or Genesis. Factor in the rush to get the systems in stores for the holidays and the normal kinks in the manufacturing process that need to get worked out, and you've got a much greater chance of flaws. The incredible hype surrounding console launches doesn't help things much either, expectations get built up to an incredible degree.

I can totally understand you disappointment, but this has been happening with pretty much every technological device for years and years. The past is often viewed through rose-tinted glasses after all. :) We all should expect the most out of the companies we support, but realistically accept that no one can be perfect all the time.
DeusPayne's Avatar - Comment posted on 12/03/2006 09:17
DeusPayne
"Nowadays, you almost expect your new system to have a 50/50 chance of working when you buy it, and we've become numb to that."

Wow... that's a pretty ignorant statement. I have yet to have a problem with any system I've ever owned. And, between the 11 people I lived with for 3 years, and the dozens upon dozens of consoles between us, I believe that only 1 had a problem, and I'm pretty sure we can blame that one on a poor modding job. A few independent bloggers reporting minimal amounts of problems HARDLY constitutes a 50/50 shot of a broken console.

Additionally, you are completely ignoring the difficulty of programming modern day consoles. Yeah, SNES didn't have problems, but how hard can it be when all it needs to do is read a cartridge. Cartridge based consoles also have fewer moving parts (as do all older consoles, since new ones have adding everything from HDs to CD/DVD/BluRay drives to flash drives, to cpus, to gpus... TONS more complexity.

Are you going to complain that VoIP phones have come out with 10 different versions? Bugs are an inevitable part of programming. Anyone who thinks otherwise is just uninformed or ignorant. Yeah, you can catch some. But some will ALWAYS get by. And when you up the complexity of the system, that just increases the number of potential problems.

And get over yourself. So what if you have a few consoles from a while ago that still work. How about any of the ones that don't work? And are you going to complain about the XBox 1080 or the PS6 launching, quoting "My PS3 can still boot, why can't my new one? In my minimal research, I've determined that you have a 90% chance of failure when buying a new console."
Ballistic90's Avatar - Comment posted on 12/03/2006 09:32
Ballistic90
By the way, the Wii only has one moving part and that's the drive for the discs. The PS3 and the Xbox 360 have their drives and their hard drives. That is all that moves. However, the complexity of the devices is staggering, and if you were to look at the circuit diagram for the motherboard your mind would probably implode as you try to comprehend it.
Blaine's Avatar - Comment posted on 12/03/2006 10:54
Blaine
Not sure if anyone pointed it out...

But the Dreamcast had it's problems at launch, most of them involving the disc drive.
swerve's Avatar - Comment posted on 12/03/2006 10:55
swerve
I was 100 percent confident that the world was at peace before newspapers were invented. I was certain that everyone had the same accent before they invented radio/cars/horses. Before we had spectacles, I thought the moon was all blurry. I thought mario 3 took 8 hrs to finish until I saw speedruns on the net. And I thought all home electronics were faultless before Nintendo and Sony fans exploded online when they heard about a batch of faulty 360s, only to have it bite them in the ass when the internet showed them that all electronics rely on humans, and the impossible absense of human error, to be 100 percent reliable.

The way we can kick up a stink about 360s overheating and playstations chewing disks even seems to dwarf how car enthusiasts react when a whole production line is recalled due to dodgy brakes.

I don't ever 'expect' faulty hardware an I sure wouldn't be 'numb' to it if my new hardware was broken on first go. I also wouldn't sue the local council if I tripped on the pavement, because accidents and errors are characteristics I share with all those other people doing their best.

Sorry. This isn't personal at all, it's just tipped me over an edge that various forumites and news outlets have pushed me toward. No offence meant.
Poopface Morty's Avatar - Comment posted on 12/03/2006 11:10
Poopface Morty
"I don't ever 'expect' faulty hardware an I sure wouldn't be 'numb' to it if my new hardware was broken on first go. I also wouldn't sue the local council if I tripped on the pavement, because accidents and errors are characteristics I share with all those other people doing their best. "

QFE. Good point there. Disappointing for sure, but it's not like this hasn't happened to anybody else before.
Vigor's Avatar - Comment posted on 12/03/2006 11:43
Vigor
I think that guys self esteem broke his wii. Steven Wright has more enthusiasm in his voice. I mean your wii broke dont end your life over it.
Husky Hog's Avatar - Comment posted on 12/03/2006 14:02
Husky Hog
It sounds like it's just ONE problem, not like the 360's

no need to get your wii's in a bundle
Topher Cantler's Avatar - Comment posted on 12/03/2006 14:11
Topher Cantler
It's true, some of them are broken and that would include my own, which refuses to accept a disc without a 20-minute fistfight. The important thing to remember?

Ten minutes on the phone with a nintendo rep and I've got a new console in 3 business days. No stupid "did you drag it behind a truck?" questions, no bullshit, no hassle whatsoever. And no "wait nine weeks for a new one cuz they can't make 'em fast enough" headache.

They aren't perfect, but at least nintendo is willing to admit it and fix it immediately.
Azguard's Avatar - Comment posted on 12/03/2006 14:11
Azguard
A) Nobody remembers Nintendo launching a system with 4 million consoles manufactured either.

B) That's what you get when you get IBM to design your shit. lol
jmartini123's Avatar - Comment posted on 12/03/2006 15:57
jmartini123
most new consoles have problems on some but not all of the the ps3 has had i huge problem
did you hear it BURNT SOMEONES HOUSE DOWN !!!!!!!!!!
be glad that ur wii just doses ent work like it does
Im OK's Avatar - Comment posted on 12/03/2006 19:46
Im OK
The only problem I've had with any system I have owned thus far has been the PS2, and that problem consists solely of it taking a little bit longer to read discs on start up now than it used to when I first got it. Given that it's almost five years old now, I think that's pretty good. Or maybe I'm just lucky, I don't know.
HalifaxFan's Avatar - Comment posted on 12/03/2006 21:17
HalifaxFan
"I'm really starting to think the Cube was invincible, except when Morgan ManJaw beats it with a sledge."

Hey, it lived through that, remember? The Gamecube and the Gameboy are nearly invincible.

...hmm, maybe we're on to something here. Nintendo makes a system with "Game" as a prominent part of the system's name = the system becomes nigh-immortal.
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