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you know what is lame.....
whormongr \| 1:00 AM on 05.16.2011	4 comments

PSN goes back up, cool... got portal 2 as an early birthday present... great - someone generated the damned steam code and I may never get my copy for PC.... THAT is fucking lame.
Honestly this is my problem with the concept of codes and downloads being the wave of the future: I have not yet once had a successful code work online - and I mean anything... contest tickets, bottlecaps, gamecodes- always broken, always taken by some fucking 10 year old with a number generator that doesn't have to go to work and has all day to brute force whatever they feel like.

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4 comments | showing # 1 to 4

Gnat Trap

The only prevention for this is to make a better algorithm for generating codes, but you can never guarantee that your algorithm will not be cracked.
Luckily you can contact Steam support and report that your key has been stolen, and provide them with a proof of purchase and hopefully get a new key and get whomever stole yours banned.

But if everyone used physical copies with no authentication this would have never happened in the first place, so you have the right to be upset.

ScottyG

What Gnat Trap said, you can easily enough claim the pc version by contacting Steam Support. They're good about it and take that sort of thing very seriously.

Lenigod

Valve has legendary customer service. Explain to them your dilemma, and they well help you. They've given me refunds on games that i've payed through pay pal. They are hands down, the best customer service i've ever dealt with.

whormongr

@All - I have contacted support but so far it has just been robo responses that are asking for a receipt - since it is a gift and I may or may not be able to get a receipt I could just be screwed. I explained that twice in messages to support and just got robo responses so I am not impressed

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