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A response to "review controversies"
omicron1 | 9:03 PM on 12.27.2011 9 comments


Dear Mr. Jim Sterling, you are an opinionated man. This is fine; so are we all. Most of us, however, have the good grace to hide it when in the public sector. We may go around insulting the (insert political party here) in the comfort of our own homes, but we don't rate speeches as "That candidate was Republican; he seemed to be a good speaker, but his points were all wrong. 4/10." To do so would be dishonest - not to yourself, but to your readers.

What I find most telling is this: While your score for The Witcher 2 is 2.8 points (more than 25%) below the Metacritic average, your score for MW3 is anywhere from 0.7 (for the console versions) to 1.5 points above said average for the PC version. In fact, they (Witcher 2 PC, CoD console) have the same Metacritic average! You should not have reviewed these games - or at least, you should not have reviewed them alone. A team effort from a variety of viewpoints might well balance your off-kilter opinions.

We go in to a review, Mr. Sterling, looking for a recommendation: "Will I, the consumer, like this game?" When we get instead "Mr. Sterling didn't like this game," it doesn't tell us very much. When your long editorial on what exactly you thought of it is compressed into a single vector, and that averaged together with dozens more from around the world, your review is even more meaningless - reduced to a single word of opinion: BAD or GOOD. And as this is the standard format in which the user will experience your journalistic efforts, good sir, any subtlety you may have meant, any admission that you just weren't right for this game is completely lost. All there is is that single, wrong score.

Yes, I said wrong. Not wrong for you, Mr. Sterling, but wrong for a review. Call of Duty isn't a 9.5, no matter how much you liked it. The Witcher 2 is not a 6.0. Not in a context larger than your personal experience.

For a site purportedly providing reviews to help potential customers decide to buy the game, having scores so out-of-line with public opinion (you know, the opinion of those you're trying to advise) is dangerous at best. It's not just "the one guy who sees it for what it is" - it's a systematic slant in your opinions, and may well render you rather unsuitable to review these games. It's like assigning a hardcore PC gamer (with an all-consuming interest in the latest graphics tech) to review Wii games, while giving PC strategy games to a soccer mom who's never played anything not involving avian trebuchets to review. It's quite obvious they're not the target audience - just as it's quite obvious where your own gaming interests intersect the games you're reviewing.

Posting what you personally thought of a game in numeric or text form is perfectly acceptable - when you're an average metacritic user. It's even expected (although not truly acceptable) to try to weight the average according to what you want it to be - to post a dissenting opinion in hopes that the lump sum of them all will be weighted in your direction. When you're expected to review the game in general, however, it is not. Certainly, you can state that the game wasn't for you - but when the numeric score at the end, or the words within, reflect more your personal quibbles than the quality of the work in question, something has gone horribly wrong with the review process.

Let me restate that: It's not about whether you liked the game or not. It's about whether it was any good. If you cannot see through "I like" to "Others will like," what are you doing reviewing games?



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9 comments | showing # 1 to 9
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smurfee mcgee's Avatar - Comment posted on 12/27/2011 21:34
smurfee mcgee
"what are you doing reviewing games?"

Getting people to read his opinion.
sheppy's Avatar - Comment posted on 12/27/2011 21:34
sheppy
The crutch used and defended quite often is that "this is my opinion and it cannot be wrong." Of course the issue is the opinion is more often than not childish, annoying, and reads like a NeoGaf rant on why X game is good/bad. While I agree that the review, as a format, needs change, I do disagree on one aspect.

Metacritic. The average should NOT play a role how someone reviews games. But considering reviews (as a whole, Jim Sterling is not alone in this field) nowadays are usually nothing more than axes to grind by a bunch of self-entitled manchildren screaming four syllable words into their Dragon Natural Speaking software, praying to christ or cthulu that they managed to use at least half of them correctly, it's a moot point to begin with. The industry as a whole is the problem, sticking to a format written 30 years ago, with metacritic at the center of these mindlessly toiling broomsticks, displaying the folly proudly for all onlookers.
Ckarasu's Avatar - Comment posted on 12/27/2011 21:37
Ckarasu
You cannot make a truly objective review, though. There is no standard for what is "good". It's entirely based on your experience and standards as to whether a game is good or not. No matter what you try to set as a standard for what a good game is, it can be turned around to make the game sound bad. Quality is entirely subjective, is my point.
Lowlander2's Avatar - Comment posted on 12/28/2011 01:13
Lowlander2
Do you know how fazed he is by these things now?

Not at all.
kidplus's Avatar - Comment posted on 12/28/2011 01:49
kidplus
Part of me wants to explain why to you this opinion of yours is so stupid, but the other part of me wants to just tell you to STFU and go away.
Chris Carter's Avatar - Comment posted on 12/28/2011 08:46
Chris Carter
Step 1.

Go to Metacritic. There are 50 reviews per game.

Step 2.

Read any of them. If you dislike Jim's, there are 49 other reviews to read.

Step 3.

Breathe deeply.

It's ok to point out facual inaccuracies within people's reviews (ie some reviews don't mention bonus content, like IGN's PixelJunk Shooter 2 review); but it's not ok to say "your opinion doesn't matter".
Elsa's Avatar - Comment posted on 12/28/2011 11:19
Elsa
A good reviewer is like finding a boyfriend (or girlfriend)... you date around a lot, but then find someone with similar tastes to your own. You stick with that person because you have common interests. In general I tend to find that Jim's tastes in gaming are similar to my own. Call of Duty was a solid game with a good campaign and more importantly, excellent online play with few of the "issues" so prevalent in online games nowadays. It deserved a high score.. the changes made for MW3 in the online play offset any small losses to the campaign (which wasn't as good as MW1). I've tended to agree with most of Jim's reviews with a few exceptions.... but there are enough similarities in taste for me to seriously consider his final score as an indicator as to whether I'd like the game.

If Jim isn't to your taste... break up with him and find another reviewer to date. It's really quite simple.
Zwoooosh's Avatar - Comment posted on 12/28/2011 17:55
Zwoooosh
You should go and read Jim Sterling's objective review for Final Fantasy XIII and realize that is what your asking for and how pointless and useless it is as a review. Actually think about what it is your asking for and take the advice of others on here. Find another reviewer who's tastes match yours more closely.
Mr Andy Dixon's Avatar - Comment posted on 12/29/2011 11:47
Mr Andy Dixon
"Most of us, however, have the good grace to hide [our opinions] when in the public sector."

"Call of Duty isn't a 9.5... The Witcher 2 is not a 6.0."

Pot/Kettle
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