This is more of an update to my previous post.

Defeated, I called EA support once more, since I crave sympathy when something goes this
horribly wrong with a product I spent my well-earned dollars on.

The kindly gentleman on the other end of the call walked me through a process that I'm
probably more familiar with than he is, and I begrudgingly handed over my credit card
number so that he could put another $125 hold on my card (just to make sure I return
the bad set, of course).

I knew that they weren't going to offer me any compensation for my grief. I mean, this is
Electronic Arts we're dealing with here. That isn't what prompted this post.

What prompted this post is that this motherfucker, after offering me my one option
regarding repair of my third broken set of drums, ended the call by saying "And you
rock on!" I could just feel him giving a thumbs up and winking at me when he said it, and
this pushed me over the edge.

I said "Bye," threw my phone at my bed, cursed EA's name (again), and sat down here to
retaliate the only way I can. By writing a god damned entry on a blog six people will see.

I just wish Alex Rigopoulos would fly in, punch EA in the face, and give me a magical set of
drums that would accept my attacks, rather than sitting there with its arms crossed,
refusing to play the notes I tell it to. Harmonix are my heroes in the video game industry,
I've loved them since FreQuency, but EA is making this experience so bad for me that I'm
actually losing respect for all companies behind this game.

:(

OH BY THE WAY, he tried to blame UPS for all my drums being broken. "UPS is for some
reason really rough with our boxes, I don't know why. That could be what's causing all your
drums to break though."

ASSHOLE.