As maybe a few of you have done, you have contacted Microsoft's 4MY XBOX line. I assume many of you have had less that pleasurable experiences with the service, and I usually am a very patient guy and this has to be the worst attempt, if you can even call it that, at customer service. If any of you have purchased Braid and attempted to play it on a different console than the one that it was bought on you would know that there is a big glitch that does not allow you to play it on a console other than the one it was originally downloaded on.

After repeating my problem at least two dozen times and nearing the hour mark actually telling him to switch me to another operator, he refused and still (unsuccessfully) attempted to solve my problem. Not to get into the details of my problem, he finally "solved" my problem and then asked me to call back in case it still didn't help. I checked my phone for how long to see how long it had taken and sure enough, it took me longer to make that call than it would have taken me to beat the game.

Surely enough the fix the operator gave me did not work in the slightest and I had to end up calling back, apparently my original operator forgot to mention that I could only do one license transfer per year. That was the last straw, because Microsoft manufactures shitty hardware, I have to wait over four months to be able to transfer my license to my current Xbox 360. At that point I asked to speak to her manager and of course that was another 10 minutes of waiting. After arguing with the man for 20 more minutes of my life he came up with the solution that I fax him my receipt. I informed him I didn't have a fax machine and instead of giving me an e-mail address to send him my receipt to, he gives me a crappy fax website that only allows you to send .doc files, which is how I oh-so conveniently scan everything.

This has been by far the shittiest customer service I have received ever, especially over such a simple matter. I understand that they don't allow people to transfer their licenses over short periods of time, in time intervals of two weeks or so, but a whole year, especially with their record of terrible console manufacturing is ridiculous.

Has anybody else had really crappy customer service experience(s) with Microsoft, or is it just me?

Fuck Microsoft and their shitty license transfer system.