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Hey Destructoid, i'm Sam!

I've been gamer since the heady old days of 8 bit consoles.

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Hobbies include : art, music, extreme sports, festivals, photography, even more music and other stuff i'm too lazy to mention.

Consoles : DS lite, PS3 and the Xbox 360. (Feel free to add me! Just note me to say your from Dtoid.)






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I'm NAT very amused.
Yukai | 7:11 AM on 04.24.2009 16 comments


Living with your beloved sometimes has it's downsides. These downsides can be so mind numbingly infuriating that you may end up tearing all your hair out and going on a murderous rampage, slaughtering hundreds of innocent bystanders.

What could possibly be that annoying?

Yup, NAT issues! We have 2 xbox 360 consoles hooked up directly to our router, and only one of us can ever get an open NAT. The other console will always show up as moderate. This always leads to a headache when playing Halo 3 or Gears 2.

I checked xbox.com first for a list of compatible routers in the UK and get this.



I called up Xbox customer service to try and get some resolution on this issue with utterly no success. I was told to port foward all the standard xbox live ports on both consoles to start with. When I explained we'd done that before and it made things worse I got put on hold for ages. My "helpful" advisor put me through to the technical team and I explained our current setup, for anyone interested.. here it is:

My 360 IP address is in the DMZ
Other 360 has all the relevant ports fowarded to it.
Upnp is disabled.
MTU is set to auto (1500)

The tech team rep put me on hold and then the line went dead.
Thanks Microsoft, i'll just go back to paying a gold subscription for some reason. :)



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15 comments | showing # 1 to 15
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Picklemick's Avatar - Comment posted on 04/24/2009 07:53
Picklemick
Agh, I've also felt your pain. For about a month I had NAT problems with my bawkz, but then it suddenly worked.

And don't even get me started about xbox customer service.
Yukai's Avatar - Comment posted on 04/24/2009 08:08
Yukai
Maybe I should start a help and support group for people afflicted with online gaming woes.
Chris Carter's Avatar - Comment posted on 04/24/2009 08:11
Chris Carter
Very lame. Microsoft owes it to their customers for all their fuck ups not to hang up!

On a side note: That's really cool that you live with your mate and both play Gears of War 2. My wife and I have to settle with private games on the same 'Box.
AgentMOO's Avatar - Comment posted on 04/24/2009 08:19
AgentMOO
Port forwarding goes to one machine or the other - with most router firmware, port forwarding either should priority over DMZ. This would mean the DMZ 360 wouldn't see shit, but the one with forwarding would.

UPNP is supposed to automatically manage this so it doesn't require manual forwarding, but it's a very buggy protocol.
Yukai's Avatar - Comment posted on 04/24/2009 08:29
Yukai
Agentmoo:Strange thing is, it all depends who powers on the console first. Who does that gets the open NAT. Every time i've used UPNP it's failed on me.

I might just pick up another router now, as i've had enough of this one.
Exquisitor's Avatar - Comment posted on 04/24/2009 08:29
Exquisitor
Sounds like you need to get an additional static public IP address from your provider.
Yukai's Avatar - Comment posted on 04/24/2009 08:33
Yukai
Exquistor: That's my next port of call. Calling up Virgin and seeing what they can do. It's a shame their customer service is just about as bad as Microsoft's.
Trev's Avatar - Comment posted on 04/24/2009 10:18
Trev
Try disabling the DMZ and port forwarding and rely on UPnP entirely. I've had more than one console on my router using the same service, and I don't remember setting up anything special for it so the router must have been handling things.

If you have a compatible router, you could also try DD-WRT, which is just good (and what I was using when I had two connections to XBL and PSN).
Arttemis's Avatar - Comment posted on 04/24/2009 13:06
Arttemis
Yes, exactly what Trev said - I always recommend DD-WRT or OpenWRT over standard firmware.
Kyousuke Nanbu's Avatar - Comment posted on 04/24/2009 16:33
Kyousuke Nanbu
This is my biggest gripe with the new Xbox dashboard, you can't see what your NAT is anymore.
garison's Avatar - Comment posted on 04/24/2009 17:56
garison
What the heck is a NAT?
Kyousuke Nanbu's Avatar - Comment posted on 04/24/2009 18:55
Kyousuke Nanbu
NAT=Network Address translation.

Usually helps with data transportation, in the case of XBL the NAT decides what rooms you can join, your online performance or even if people can hear you.

Back when I had a horrible router mine was at strict and I could only join certain people and at times I couldn't even hear others.
AgentMOO's Avatar - Comment posted on 04/24/2009 20:20
AgentMOO
@yukai
The way port forwarding works, only one machine can be open nat at a time if you have a single IP. Open NAT basically means that if the internet calls your house and asks for the xbox, it goes to an xbox. It can only go to one at a time because XBL is set to listen on a specific port.

IPV6 is supposed to change this shit, but for now you're SOL
garison's Avatar - Comment posted on 04/24/2009 21:01
garison
Okay, I get it.
ChronosWing's Avatar - Comment posted on 04/24/2009 23:15
ChronosWing
@Kyousuke

Since when? It shows your NAT only when it is moderate or strict, otherwise it just shows nothing when you go to connection test. Yah its a small difference buts its designed to be user friendly, instead of you being confused what NAT may be, it just tells you now if there is a problem with your router settings and what moderate or strict NAT means.
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