As some of you may know, recently my son's Xbox 360 received RROD # 5. I wrote a scathing blog of what I thought of Microsoft's console here. While my initial opinion hasn't changed regarding the quality of said console I must say in all fairness their Customer Service has been something else altogether. Let's recap real quick the series of events in chronological order shall we?

On 5.22.08 I was packed for my vacation, ready to go without any games for the duration of my vacation, when this happened to my son:



I immediately called customer service pissed at the world at large. After going through the song and dance with their automated service for what seemed like forever but was really about 10 min of repeating my same information, I finally got a REAL person to talk to, went through everything again and was told my affectionately called coffin was heading my way shortly.

Well through narrative writing we will go forth into the future by a week. I, unfortunately, had to cut my vacation short due to a minor crisis on one of my wife's friend behalf. As we get in, I notice the box, wrap that 360 and off to UPS it goes. That happened on the 28th mind you. So I'm just finishing my lawn outside and lo and behold I spot the UPS man show up today. What does he have for me? Maybe the Tshirt Ron owes me? Nope not that..Damn you Workman..grumble grumble. Maybe Takeshi's package? Nope not that either..grumble grumble. This.


I remember you..


I don't trust this.. probably still broken.


NEWSFLASH: Microsoft knows Spanish!!


And of course the one month free of Xbox LIVE. Who wants it?

So plugged it in and the system is fit as a fiddle. Also, that 360 made more noise then Optimus Prime transforming and it is considerably quieter now. O.0 !!

I gotta give credit where credit is due, that being The XBOX Customer Service Team. A WEEK and presto!, back in my possession. Exemplary customer service. And this from a labeled Sony fanboy.lol.