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The following events described below are 100% Factual with zero exageration.
I recently visited my local Gamestop to peruse through their Bargain Bins to hopefully score some good games at a resonable price. I dropped my wife at Walmart, asked her while she was there to pick up the DVD Azumi for me and headed to Gamestop. I usually frequent my local store oh..three times a month at best. Feeling lucky I might find some hidden treasure I opened the door, eager to ransack their used games section. Before me were two employees behind the register, two dudes by the side of the register, these "dudes" can typically be seen in any Gamestop loitering , having a conversation with said employees , (Sometimes if not all the time they're OTHER employees who are off work, have no life and couldn't get a laid if they paid for it.) and three people waiting patiently in line. I moved to the PS2 Used Section and proceeded to try to score a few titles here or there. No welcome to Gamestop. May I help you? was thrown my way which was fine 'cause I just wanted to be left alone to look. Now before I can continue I feel I must describe the customers in the line. The first one at the register was a typical gent in his late twenties with two games lying in the counter( Being ignored by the two employees ). The second customer was an attracticve woman in her thirties with a strown look about her and a child ( about eight yrs old maybe ) in hand. Third and final customer was a guy about my age 36, with a Postman uniform on. So the first salvo of inadequate customer service skills began or was continuing, who knows since I just walked in, when I started to overhear snippets of these employees conversation. "Yeah, fuck that bullshit man. I wouldn't have taken that shit either." Employee behind the cashier. -" It was some funny shit though..he just looked at me like I was kidding.." One of the Loitering Asshats by the side. Maybe it's because I have kids myself but I winced, looked at that eight year old boy and his mother who look more than perturbed, and I started getting pissed. Not pissed enough to say anything but if that was my wife and kid I would of. Hell I should of to be honest, But I let it go. Cashier rang the first dude up but not before the Gamestop harrassmnet Chant of Do you have a Gamestop card..followed by do you wanna Prorder Brawl for the Wii? Cause if you don't they'll all be gone and we wont know when we'll get some back? ( I'm sure Nintendo will only put a 100 copies.. )This kept on for about another five minutes until finally the customer said " "look I just want these two games.." While this was happening in the background I found me some games dammnit!! So this trip wasn't a loss in my eyes. I got Kloana 2 for the PS3 for 9.99 with original case & instructions (Woo-Hoo), R-Type Final for $4.99...4.99?? Holy shit!!, and this game with a chick on the cover with a gargoyle I never played..Primal for 4.99 as well. Not bad..if it sucked, no loss. So I get behind the Postman and wait in line. By this time the first customer split with his games looking PISSED. The woman made it to the counter and asked if the Wii played Gamecube games, she had Pikmin in her hand along with some Incredibles game..one good game outta two is not bad for a mom who probably didn't know any better, and an extra nunchuck. The employee behind the counter said " I'm sorry ma'm as far as I know they dont. "- Cashier Can you believe this?? No bullshit here. The woman looked like she was about to put those Gamecube games back when I spoke up and said Ma'm the Wii is backwards compatible and will defitnatly play those games. She looked up and thanked me. While the cashier just looked at me with a dumbass look on his face. "That's what I heard"-Cashier continiung this. I said No, it those play Gamecube games , I have one and play Gamecube games all the time on it. That shut this fool up. His co-worker was still yakking away oblivious to any of this. And of course the woman had to hear about the preorder of said Brawl for the Wii..which she got probably doing it so she can get the fuck outta there quicker. Finishing paying for everything she headed for the door, nodded at me and left. How that eight year old didn't spazz is beyond me..cause if that was my kid after about ten minutes staying still, ants would miraculously appeared and swarmed over his ass making him in turn bonkers. Postman came up next said to the cashier before he said anything...this is all I'm getting. The kid eyeballed him to see if he could try the Prepay Anything Chant, thought better of it and rang him up. And now comes the part of this elongated story where I come in..hence the Gamestop Rant. I placed my three games in the counter, My gamestop Card, and waited for the Preorder Chant.. 'Would you lik'-Cashier "No thank you, that'll be all."-me So he proceeds to look for the games behind the counter, picks up a shoebox filled with games spined in CD sleeves, hmmmm..no luck in that one, looks at another shoebox, then another, tick..tock..tick tock. My phone rings..It's my wife..I tell her I'm checking out. I'll pick her up shortly. This fool is still looking, finally he asks Asshat #2 if he can help him which he does after finishing his conversation..tick tock..tick tock..another five minutes Asshat #2 finally starts looking and Finds Primal, the one that I least wanted of course, in the shoebox Asshat #1 looked. He musta been Blind as well as Stupid, then said: "Sir I'm sorry but we don't have the other two games.'-Asshat#2 RAGE. At that moment I literally imagined myself jumping over the counter, and punching that kid in the face as hard as I could then drop kicking his partner, followed by reaching into my gun hoster and blowing them and the loiterers away to kingdom come. Keep in mind this is in my head as I don't own a gun nor could I drop kick anyone in real life. So what did I do? I said no thanks and left. This all happened in roughly 35mins. Thirty five fucking minutes of my life that I lost to Gamestop and their incompetance. They just lost a customer. And in the big scheme of things that doesn't amount to much, but you have to take baby steps before you can run. FUCK GAMESTOP.
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of course, I can't grow a beard to save my life. and the grey actually looks badass. So you win in the end.
How old are you??
oh, and gamestop sucks balls and gargles them in their mouths.
Seriously, take it up with a DM, a Store Manager, ANYTHING. Don't wast an hour of your life keeping a memoir about it. COMPLAIN. If it irks you so much do something about it that will have some positive effect.
I'm tired of an entire company sporting a shitty image because of the night shift bastards that work in some stores.
They seem to either hire people who do nothing but play games and know a ton, which is good, unless they are the "i'm better then you" kind of gamer, then they can die... Or they hire people who don't know anything and just said "dude, wouldn't it be sweet to work at a game store? You could play games all day!" which i wouldn't mind if they were wiped off the earth
You must of missed my age when I dropped it in the events that occured to me. 36. And it does't piss me off in the least.
Now start growing your beard young man.
I swear, if I can't grow facial hair, and then go bald, somebody somewhere has to pay.
Thanks for the Heads Up.
P.S. Your profile’s new color scheme is much easier on the eyes.
Definately contact the DM in the area. It's likely that you'll receive something. The other day a guy was complaining about a Gamestop down the street and how one of the employees was cursing and he didn't appreciate it, he was given a $25 gift card. I probably wouldn't even deal with the manager there because he's probably incompetent too.
My worst experience was when I went in to buy Uncharted, and I asked the guy if they had it. He asked in response, "For what system? Or it was when I went in to buy a new SIXAXIS, and they guy just stood around for like ten minutes, not knowing what he was fucking doing.I fucking hate them, but I want to work there when I can, just so people in my town have someone competent working there.
Do gamestop's not have any supervisors on the floor or is it purely customer sales assistants and the supervisors come out of stasis when needed? the supervisors almost always know what to do, sometimes before you ask the question.
And in Germany, the Gamestop is Videogame Store of the Year 2007 ;)
I worked in a game store here in the UK and I got to say it's not always like that. It's just not everyone knows their stuff and you can't do much about that. There is no game training and certainly no time to learn about the games. Rep's from other companies who come in and try talk about the latest stuff are usually asked to go.
I tried my best with everything but obviously its disheartening to see an upset customer in front of your colleague who genuinely doesn't know about the product and just "wings it".
they all sucks the nastiest hairest camal nuts this side of the mississipe seriously no offense to employioes there but all three are pretty shitty at everything
and no joke
I feel the rage you have I deal with it every so often but I play along with there game
till I pull out my cell and call there D.M. and get some real service
FUCK GAMESTOP is right. I never, EVER go in there unless I absolutely have to.
I find it funny that most of us hardcore gamers HATE Gamestop with a passion, but they seem to keep springing up everywhere
Oh and Primal is a pretty decent game, the story is kinda lame, but the characters and environment kinda make up for it.
Best regards, Natali, CEO of listen to free music