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Working at GameStop, I know a few things about how the place operates. That said, I will be writing a few articles on the place. This first article will be about getting more bang for your buck. Some of you Cheap Ass Gamers may already be well familiar with this, but others may not. Let us begin with one of the more whined about issues, then advance to the real money savers.
Sealed games Some people really hate not getting a sealed game. All I can really tell you is that it's a necessary evil. Everyone enjoys being able to window shop and look over the game cases, and usually only one case must be opened to allow this convenience. Rest assured, any store that isn't run by a fucking retard will only give you the display copy when every other copy is gone. To actually give you the opened display copy when there are sealed copies left would entail needing to take the time to prepare another display copy. Think about that for a second. If being intelligent doesn't stop them from doing that, being lazy will. Trust me, you'll get a sealed copy if there is one. Sweet return policy GameStop's new return policy is pretty much the same as any other game store's. You open it, it's yours. Nothing special. However we're going to look at the used return policy. It's right on every single receipt you get: "Used merchandise and opened new accessories may be returned for a refund within 7 days." You know what that means? You can buy the shittiest damn game on Earth and you won't have to be stuck footing the bill if you bought it used. That also means that you can buy a game, beat it, and bring it back if you really did not feel at all inclined to keep it. You can get something else, or straight up get your money back. Just don't abuse the policy. Do however keep in mind that buying used supports GameStop as a company, not the original creators. Ultimately it's your right to look out for your own interest, and buying used is extremely safe. However if the company could use your support and you know you want their game, it's a good move to buy it new. Not only that, but pre-order it. It helps the publisher to know how many copies to make. Use the website GameStop is pretty eager to toss the price drops sometimes. On occasion a good game drops within a week of release. Hell, they dumped Mad World to 30 bucks brand new for a while. They later seemed to realize that was highway robbery and raised the price again. That aside, the GameStop website catalogs price drops for you to leaf through at your leisure. If you're browsing individual systems the price drop link is very easy to find, but if you want to browse price drops for the entire site you need to click "browse all" and then hover over the "deals" filter. There's practically a big red arrow pointing right at the deals button as of this writing. Noticed that Marvel vs Capcom 2 just dropped to a slightly less ridiculous price recently? Looking for a copy perhaps? Another handy feature when on the hunt for rare games is the ability to check in-store availability. Looking up a game and inserting your zip-code allows you to quickly be given search results for within 100 miles of your location. I do believe you can check beyond that as well. HOWEVER, make sure to always call ahead. The inventory is only updated every morning, and it's possible the store has sold it since then. Also, the website uses each store's personal inventory and errors can occur. If you call ahead and ask them to physically check, you will avoid wasted leg work. Free Shipping and Online Returns When shopping online, if you don't care to use a credit card you possibly have other options. Your Edge card works should it have any credit on it. Presumably your gift cards as well. What's more, ALWAYS make sure to get free shipping with the SAVER online coupon. To my knowledge you're sent a receipt as well. If I'm wrong, correct me, but this means that used return policy still applies. Take the game and the receipt to your closest store and get rid of it if you're so inclined. Get an Edge Card More than likely you block out the noise when someone asks you if you want to sign up for the Game Informer subscription. Don't. The thing will likely save you money if you ever intend to take advantage of the perks I've mentioned. It's a 15 dollar magazine subscription that gets you 10% off of used games and 10% for trade-ins. Essentially if you deal with 150 dollars of used merchandise in the course of a year the magazine and discount are free. You're going to Destructoid. Unless you need that cash to live, chances are you spend a lot on games. I bet some of you spend 150 dollars on games in one visit. Besides, the magazine's not bad (but FUCK them for giving Elite Beat Agents a 6) and if nothing else it's something to read on the can. Sign up for the newsletter GameStop has a weekly E-Mail newsletter. Sign up for it. Every week they send out a coupon of some sort for trade-ins and used games. Last week's was 20% off of used PS2 games. What's more, Edge cards will always stack on top of promotions. If you have an Edge, you can automatically interpret that as 30% off used PS2 games. That stray used copy of Eternal Poison just dropped from 34.99 to 24.50. There are also special used deals in the newsletter as well. Super Mario Galaxy was 29.99 used last week without need for a coupon. In this particular case an Edge card will apply, but not a coupon. The computer will only allow so many promotions at once. Don't trade your games... unless there's a good promotion Everyone knows that GameStop's trade-in values are very low. However it's not always a bad deal if you wait around for a while, and some select games get you a solid value. The single best time to strike is when there's a 30% bonus promotion going on since that's about as high as it gets. The Edge card always stacks on top of every promo for an extra 10%. More recent games typically net you 25-30 dollars. Toss in a 30% promotion + Edge and that's 34-44 dollars. Not quite as bad. It's very rare that GameStop's trade-in values outweigh the benefit of going into business yourself through sites like Amazon or Goozex, but if you have the right games at the right time it's not always such a bad deal. GameStop itself will not tell you what a game's values are until you have them there, but certain people spread the word themselves. Keep in mind various values are prone to being outdated: http://www.cheapassgamer.com/forums/showthread.php?t=224104 Wrapping Up There you are. If you have further tips do feel free to add them in the comments section, and do please tell me if you found this a helpful read. Always remember, folks. Shop smart. Shop S-Mart.
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"Shop smart and don't stubbornly eliminate an entire shopping option" sums it up. I really like this series: keep 'em coming! I always forget you can just "rent" a used game for a week.
Retail is retail. It serves a purpose: provide you with goods. I don't know why the consumer market got this idea that they're entitled to some sort of divine experience when they go to a store in a strip mall or regular mall, but much like working the food service, you have to experience it to understand it.
Don't shit on Target man, they have the tendency to put 2 month old games on clearance just because they don't have room for it anymore. I get tons of awesome deals there. LocoRoco 2 is $10 right now if anyone is interested. :D
Thanks to being nice to them I've gotten gifts and some other stuff, they've even let me exchange open games for other ones if I didn't like them(I try not to abuse this, I've done it twice in the last 5 years) so yea, be nice to the person selling you your games.
@Kyousuke: Absofrigginlutely! Always be nice to the person behind the counter. If there is a problem with something don't go in and start shouting and getting angry, you'll just look like all kinds of dick and not get what you want. If you are polite and friendly then you'll more or less get what you want every time.
I understand that one game needs to be open according to their business model, but far too often I'll see 6 boxes for a new game on display. In that case, I refuse to accept an opened copy as that was unnecessary. Gamestop should work with publishers to get empty boxes or artwork to put on empty cases for display purposes.
I used to work at Target. It depends on the store, but items rarely go on clearance. For instance, my old store just now put Prince of Persia 360 on $30 clearance. I could have used any big box store instead of Target.
@tazarthayoot: Some people complain about the GameStop clerks being dicks. We get to complain about some of GameStop customers being dicks. No matter who you are, you're bound to get a dick stuck somewhere eventually.
@Nilcam: It's true that it's an excessive practice. We only do this for the big releases that we'll have a very large amount of, but either way yeah. We don't need 4 copies of the game on display. Some stores are provided fake cases as promotional materials, but they're usually inferior for lack of real product information as the game is not out yet.
@slayer the player: Sorry, sir but I will have to disagree with you. Opening too many copies in the first place I can understand as being poor practice, but if nobody has played the game then it still is new.
That said, employees really shouldn't be allowed to check out new games. Some managers won't allow it, but more than likely others do. Used games nobody would give a fuck about, but if we're not allowed to return a new game after it's been played, we really shouldn't be allowed to play them ourselves first.
Nobody at my store really does it, though. The last time I checked out a game was probably 2 years ago.
I am ambivalent towards the "opened as new" thing, because I am going to go home and fucking play the thing within 3 hours of my purchase. It is RARE that I buy a game for a collectors sake, and honestly? The only time a customer has given me a shit about it not being sealed was on Black Friday, and she was a bitch anyway.
I am also one of the few clerks who is not pushy about subs or reservations. I ONLY push when a customer comes in a LOT and buys used games, and does not have an Edge card. Otherwise? if they are not interested I do not push. I mention it, and other games that are coming up. Then I stop.
There are only a select few games that I buy day-1, so I might as well get them from GameStop, but Toys-R-Us (for example) has occasional $20 giftcard deals that can't be beat. Most of the time, I wait for games to drop in price, or I scour ebay for used deals.
The people that work there are also pretty knowledgeable...and in a weird turn of events, the two women that work there know more than the guys.