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My 360's Travel of Terror - Destructoid




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About



_________________________________________________________

Waiting For:
-FEZ
-Owlboy
_________________________________________________________

Name: Cole P. H.
Age: 20 (Feb. 23rd 1990)
Sex: Male
Bloodtype: O+
Origin: Southern California
Bio:
I'm a guy who loves Games as much as I love breathing / my heart beating / my bowels working.
My girlfriend and I are both heavily into games, and it's a binding factor in our relationship.
_________________________________________________________

-Likes-
Games, Art & Music
Voicing
Cultural Anthropology
Long Hair
Nature
Travel
Stat Boosting Badges/Gear
Vibram Five-Fingers Shoes
Donburi Variants
Being Barefoot

-Dislikes-
Ignorance
Mainstream Media
Fellow Nerds who can't be a bit more humble about their passions
Unhealthiness
Short Hair
Bipedal Intercontinental Missile Launchers
_________________________________________________________

-A Few of My Top Games-
LoZ: Wind Waker
Okami
Super Mario RPG: LotSS
Odin Sphere
Cave Story
Kirby Super Star
Dead Space
Metal Gear Solid 3: Snake Eater
Sin and Punishment
Viewtiful Joe 1+2
Rockman Zero Series
Donkey Kong Country Series
_________________________________________________________
-A Few of My Top Shows-
One Piece (Undubbed)
Venture Bros.
Jonny Quest
Psych
Twilight Zone
LOST
_________________________________________________________
--Contacts & Sites of Interest--
Email: cole.vice@gmail.com
AIM: shadowvaati (lolol it's old, get over it)
Vice on Facebook
Vice on DeviantArt
Vice on Sheezyart
Player Profile
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Following (2)  

Vice
11:59 PM on 11.05.2009

So yeah, I sent my 360 in for repair about 9 days back. Being the habitual one minded monkey I am, I keep checking the Repair Status. Earlier today I was greeted with the comforting update of 'Repair in Progess'. All is right in the world! Man walks! Children Sleep! Dogs Eat! Capitalism works on a sometimes-basis!
Well, tonight I got off of my night shift at work and did my traditional peek, and what do we have here?

The Online Report smugly sits back in my face with 'Waiting for Console'.
I was forwarded a brand spanking new Service Request Number to boot via Email, as if I had never shipped it and requested an entirely new Repair Order at that.

Finally, I call support, and grab the first living person I can talk to.
He checks.
He comes back.
He's nervous.
He checks again.
Rep: "Sorry, I don't know what happened."
Me: "What."
Rep: "It's being repaired, you should receive it."
Me: "Should?"
Rep: "Yes."

And we're done.

May I cry yet, my fellows?



[Edit:]
I stayed on the line yesterday with a second support rep, he assured me, double checked even, that my 360's being managed and they know where it is and where to ship it post repair. So, I guess I'll just wait now.

Kind of wish the first guy was so resolute in his answer, instead of giving me a 'should'.
Thanks nameless second guy!



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