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Occupation: Reverend
Location: New Jersey
I could write a ton more, but meh. I'm on Destructoid. Obviously I freakin' love video games and robots.
Oh, I also sword fight.
Steam: TheMartino
Battle:
PSN: ItsTheTino
Mii:
Gamertag: Its The Tino
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So when I purchased Rock Band my new Fender guitar had broken within 3 hours of use. I immediately submitted my request for a new guitar on the Rock Band replacement parts page. I was in no rush for a new guitar because I personally did not approve of the quality of the guitar itself. I was happy using my wireless Les Paul.
About a week passes and I don't receive my new guitar that was supposedly sent out with 2 day shipping. I'm in no rush to receive it but at the same time I am very curious as to what is taking so long. I get home tonight to the following e-mail. Greetings Rocker, Congratulations on your purchase of Rock Band! After reviewing our records, we see that your recent request for a replacement guitar has been subject to an unacceptably long delay due to a late shipment from our manufacturer. By the time you receive this, your replacement guitar should be on its way to you. However, the Rock Band team is committed to providing a world-class customer experience and we do not believe we have met this commitment in connection with your request. As a token of our appreciation for your patience and understanding, we will be offering you a FREE EA game. Details will follow shortly. We are sorry if your first experience with Rock Band has not met your expectations. We hope our gift will show you how committed we are to your satisfaction. Thank you, The Rock Band Team Wow. I am so impressed buy this consumer service that I had to post on here and tell every single one of you. A free game. Thats phenomenal. Bravo team. Bravo. I will be calling them in the morning to thank them and also submitted this to the consumerist. But you, Destructoid, are the first to know!
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Living the dream since March 16, 2006
Hopefully the list isn't full of shitty games that only cost like $19.99 now like the games I was offered from Microsoft.
At least it's cool they're owning up to it and hopefully fixing that crap. Too bad you can't just get a copy of Frequency though =X.
I already own a copy of Frequency, I got it when it was brand new. Maybe a month from it's release.
I also own Amplitude. Both fantastic.
Where do you live? Because honestly, I would like to hunt you down, murder you, and steal your copies of Frequency and Amplitude.
Also, I'm dead serious. You will die.
Also, cocks???
I was saddened when they took down the Amplitude server. I, hand to God, played that atleast 30 minutes a day. I don't know why it was so good but I couldn't stop.
Amazing game.
EA owns Bioware. I'm gonna see if I can get Mass Effect.
Jersey, pleeease don't hurt me. =\