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I have to say, usually a lot of these "this company sucks" types of blogs are a little too alarmist for my taste, but I can echo here that my own experiences mirror yours.
The PC release of The Sims 3 was a venerable nightmare for me to get working properly. Eventually I figured out what to do (there IS a solution, but EA won't likely help you much with it, and I don't exactly remember now what it was) but it was a nightmare, and EA's forums were FULL of people with this issue getting the EXACT same treatment you did.
EA to me are a bunch of cunts, and the only game company I specifically boycott. Truth be told, there basically isn't a single damn game coming out from that company that I care about, and BF3 and KOTOR are no exception. It will be interesting to see how Origin fares, but it will certainly never get my support.
The PC release of The Sims 3 was a venerable nightmare for me to get working properly. Eventually I figured out what to do (there IS a solution, but EA won't likely help you much with it, and I don't exactly remember now what it was) but it was a nightmare, and EA's forums were FULL of people with this issue getting the EXACT same treatment you did.
EA to me are a bunch of cunts, and the only game company I specifically boycott. Truth be told, there basically isn't a single damn game coming out from that company that I care about, and BF3 and KOTOR are no exception. It will be interesting to see how Origin fares, but it will certainly never get my support.
I think that much of the problem is simply the nature of large corporations. So often, the left hand has no idea what the right hand is doing. They tend to 'centralize a lot of things to save money at a corporate level, which often results in a total disconnect between the specific product and the consumer.
It's not just EA... it's ANY larger corporation. There was a huge push for centralization and the imposition of quality control via ISO certification or TQM processes... all of which seemed to result in massive amounts of paperwork but no increased quality or even cost savings. I think we're starting to see a bit of a push in the opposite direction again with some companies decentralizing... like how World of Warcraft and Blizzard are owned by Activision but run as a somewhat separate entity.
It's not just EA... it's ANY larger corporation. There was a huge push for centralization and the imposition of quality control via ISO certification or TQM processes... all of which seemed to result in massive amounts of paperwork but no increased quality or even cost savings. I think we're starting to see a bit of a push in the opposite direction again with some companies decentralizing... like how World of Warcraft and Blizzard are owned by Activision but run as a somewhat separate entity.
@TheManchild
I agree with you. Typically I don't do the "your company sucks!" type of rant unless it's warranted. I'm fairly easy-going and willing to go through the song and dance to get stuff resolved. But EA is one of the few to warrant distaste. If I'm going to rant or rave, I'm going to back it up. lol
And I've read topics about people getting Sims 3 to work. I just haven't had the luck yet. :/ One day...one day I will succeed.
@Elsa
Very true assessment. I try to give the benefit of the doubt to some companies. There are a few that I've worked with in the past that appear to care about their customers, at least on the surface. But the bottom line is everything is a business to make money. And I'd agree that we are starting to see a push. It might be a necessary step towards giving the consumers more power of choice.
I agree with you. Typically I don't do the "your company sucks!" type of rant unless it's warranted. I'm fairly easy-going and willing to go through the song and dance to get stuff resolved. But EA is one of the few to warrant distaste. If I'm going to rant or rave, I'm going to back it up. lol
And I've read topics about people getting Sims 3 to work. I just haven't had the luck yet. :/ One day...one day I will succeed.
@Elsa
Very true assessment. I try to give the benefit of the doubt to some companies. There are a few that I've worked with in the past that appear to care about their customers, at least on the surface. But the bottom line is everything is a business to make money. And I'd agree that we are starting to see a push. It might be a necessary step towards giving the consumers more power of choice.
