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Trouble with Travelling (and taking an online identity)
TheToiletDuck | 6:46 AM on 07.14.2009 8 comments


The dtoid community is a cultured bunch and likes to see the world. There are, however, a few lessons to be learned about moving overseas and how easy this may be with regards to gaming.



It’s almost been a year since i moved from New Zealand to sunny Edinburgh, Scotland (aka “yeah my city has an f’n castle!”). You would have thought taking two 12 hour flights, adjusting to the new climate and starting fresh with no credit rating would be the biggest hassle in relocating. In fact, the biggest problem I’ve had is moving electronically. Buying iTunes points, using a credit card/region locks on Steam, transferring licences to a new PC are all things you don’t really consider being difficult and to be fair are small annoyances. There is one problem that still continues to bite me in the ass, a year later: Xbox Live.


I’ve had a 360 almost since launch and love the bloody thing (read: I am not a fanboy, some of my best friends are black.. etc..). I haven’t had too many troubles with it, except for the odd RROD. With this experience, and that i had already invested a lot in arcade games linked to my profile (not to mention gamerpoints), the smart choice for my first UK games console was the 360. No problems there, except when you start to involve Xbox Live.

In the process of moving, my Gamertag Gold membership had expired, but fortunately for me my local supermarket was running a special on 12 month live membership cards and point cards (as a side note i’m still not used to buying games with my foodstuffs). Well, that’s handy so i bought said card and got 4200points. I get home and login to my account

user: TheToiletDuckNZ
password TheToiletDuckNZistotallyawesome1hackmainframe

and i’m in.

Redeem code and boom goes the dynamite i have 12 months of gold membership!

Next up, my 4200 points.... code is not valid.

Hmm, must have typed it in wrong.


Code is not valid.

Okay, i guess i got shafted. Bugger. I rang up Microsoft support in Delhi and they ask me if i typed the code in correctly, then ask for my account details. They inform me that i can’t use UK points card on a NZ account. I say i’ve changed my location details and they said that it doesn’t matter. I ask if i can update my details with them and they say no. Well, fuck, what am i supposed to do then? I explain i now have 12 months on one account and can’t use my points.

She informs me the only solution is to make a silver UK account, put the points on that and then the games will be linked to that account and are able to be played with my Gold membership on the same console. Hmm, okay but then what happens if something happens to my console and i need to switch licences. Don’t worry about that until it happens she said (yeah like that’s reassuring with a console that has such a high failure rate).



You may ask, well fuck TheToiletDuck (you’ll have to buy me a drink first), why didn’t you just buy some NZ points online using a credit card? And you’d think i’d reply “wow, i never thought of that” except, i wouldn’t because i DID think of that and no dice .They don’t let you use a foreign credit card online. Hmm, actually i don’t even think they let me use my NEW ZEALAND credit card from an overseas IP address.

That was in August of 2008 so let’s fast forward to the present to when the two account fuckjuggle is still biting me in the ass.


Battlefield 1943 is released and i have a sweet moolah of points sitting in my account for just the occasion. Only, you can only buy this game using a Gold membership. Ah well, fuck it, the game has problems anyway and i have TF2 on PC. Impulse buy avoided.

Then, Dtoid lets me know that Ikaruga is half price!

Sweet, i’ve been waiting to pick this up for ages so why not. Only, it’s half price for GOLD memberships only. Fuck’s sake.


Hey, i see the 1 vs. 100 beta is out.. for GOLD membership only, no worries i’ll use my NZ account.. but the 1 Vs. 100 beta isn’t in NZ.

You get where i’m going here, if anyone tells you that your live ID is a global identity, you're right to tell them that is fucking bullshit (and then ask them why they're talking like a microsoft PR rep). Live is connected worldwide (by tubes i believe) but it’s far from a global identity. Keep this in mind when you move countries, even between compatible regions (PAL -> PAL) that things like xbox live memberships/itunes memberships/steam memberships ARE region locked. You might be able to log in with them from another country but don’t expect to be able to DO anything with them.

Once again, i’ll bring out EMO kiwi to summarize:
WAHH WAHH WAHH



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8 comments | showing # 1 to 8

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Mirax's Destructoid Blog
God, that sucks man. Specially the Ikaruga thing, really.
I didn't know Microsoft's customer service was so bad either.
Elsa's Destructoid Blog
Wow... that really does suck! I believe that similar problems exist for PSN. If you buy a PSN card in Canada, it won't work in the United States. The reason is mostly to do with exchange rates, but the PSN content issues are tied to both exchange rates and licensing issues. We Canadians can't spoof an American account and access the movie downloads... because legally Sony can't offer the movies to Canadians until they sort out licensing issues and pay the appropriate license holder in Canada for the rights.

Ugh.. anyway the issues are pretty complex but I don't think it's Sony/Microsoft's fault. They're just abiding by silly laws made by politicians who don't realize that we live in a global economy (or who do... but want to make sure that taxes are paid and they get their cut)
kauza's Destructoid Blog
I've heard too many horror stories about XBL stuff like this. It really does feel like Microsoft makes it all a lot harder than it needs to be, but I guess they have their reasons. Really sucks, though.

Also, I want you to talk to me. Kiwi accent is my favorite.
ScottyG's Destructoid Blog
Ug, yeah... the whole thing is bullshit. I can't even us US points cards on my Canadian account, which burned me when I thought I was getting a deal from an online retailer who didn't even know about that policy. MS REALLY needs to advertise that better. :S

Something you could try to do with your UK account is just buy cards online and have the seller email you the code. Obviously this involves a bit of trust, but it would work. :)
Y0j1mb0's Destructoid Blog
That sucks dude.
Archwright's Destructoid Blog
Yay regions... a big, transparent game to separate you from your money. It's a shame that you fell victim to it so badly.
pendelton21's Destructoid Blog
Congrats on getting Topsauce in today's Cblog Recaps!

Interesting read. I never knew this shit was so hard to keep up with when relocating.
Zippyduda's Destructoid Blog
Unlucky :/ Hope you get it sorted.


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 about me

sWall of text **deleted**

Woo

I'm 27, NZ expat living in Scotland and I've got a raging clue for video games.
I'm a scientist by trade (peddling science from town to town), and have spent the last two years working on fungi (fun fact: the ones mixed with chocolate in Amsterdam are the best). It was a wicked job and i got to listen to a lot of podcasts while working. Which was handy for keeping up on video game news. Now, i study Malaria and still listen to lots of podcasts as a means to take my mind off all the rodent lives I've taken (yes, i also cackle and have no less than 3 disabled servants).

I've always been a big console gamer growing up (the C64 was a console right? ahh what do you know..), have owned most of the past consoles that were available in New Zealand, and own all the current gen systems.

Disposable Income? hell yeah!


Games I'm currently playing:
Modern Warfare 2 (360)
Uncharted 2 (Ps3)
Resident Evil 4 (360)
inFAMOUS (Ps3)
Team Fortress 2 (PC)
Critter Credge (iphone)
Street Fighter IV (360)
Dead Space (360, got back into it)

Games I've recently completed:
Batman Arkham Asylum (ps3)
Red Faction Guerrilla (Ps3)
Prince of Persia (360)
Mirrors Edge (360)
Lego Star Wars (PS3)

Backlog:
Half Life 2 Episodes 1 and 2 (PC)
Fallout 3 (360)
Bioshock (on Hard, finished on normal)
The Simpsons (360)

Games i've recently tried and haven't enjoyed:
Prototype
Saints Row 2
Killzone 2
Soul Calibur 4
Lego Indiana Jones

Games i absolutely love:
Team Fortress 2
Katamari Damacy
Xenogears
Prince of Persia: Sands of Time
Giana Sisters (c64)
Final Fantasy IX (psx)
Sonic the Hedgehog (Genesis)
Day of the Tentacle
Monkey Island series
Legacy of Kain series
Soul Calibur 2
Street Fighter 3 : IIIrd Strike
Rival Schools (aka Project Justice)
Raiden Fighters II

First game i remember playing
Frogger

Some Destructoid Mosaics i made using avatars and wallpapers. I <3 U Dtoid


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