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Welcome Destructoid and sexual malcontents. I'm Andy, some of you will know me as such, or some will know me as "Grammar Nazi Bot 5000".
Either way, I'm a British gamer, hence my impeccable grammar and poor dental hygiene and yes, I do know the queen personally.
Now I know what you're thinking, does masturbating on an aeroplane make you a member of the mile high club? No, no it doesn't, just a wanker.

As an impoverished and un-employed 22 year old ex-student, you can imagine I do little with my time apart from playing video games and watching TV. However, if you made that assumption you would be completely wrong, for you have forgotten that all British people are James Bond-esque secret agents. So this blog and video gaming is obviously just my cover.

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- Andy Howells.



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When did we become the Beta Testers???
The Duke | 5:45 PM on 07.27.2008 26 comments


Once upon a time a gamer would be able to go to their favourite games store, to buy the games of their gaming desires and play a game that was a game they wanted. That game would be exactly as was promised, excellent, fulfilling, a master piece in the eyes of the faithful customer that it appealed to.

Unfortunately "once upon a time" is a phrase usually reserved for fairy tales, and sadly for us gamers, the likelihood of a game being complete when we purchase it, might as well be compared to the frequency we encounter wolves who can talk and have a fetish for following little girls dressed in red.
Many of us know a game, I bet you've already had one come to mind, where we snapped open the box, thrust the game into our disk drives sweating with excitement only to realise we were playing a game that had been kicked out of the door quicker than shit flies from a shovel.

It's about time games were complete when they separate us from our hard earned and hopeful cash, instead of being like the new experience of Battlefield which on occasion lives up to DICE's choice of name "Bad Company".
Indeed they are a bad company, a company which without reservation or sympathy has unleashed upon it's customers a game with such amazing graphics, amazing sound and promising game-play, only to take a dump upon it from such a massive height as to not only ruin it before it got off the ground but bury it in a crater akin to those artillery makes in the game.

The gripes many of its players have are extensive and multiple, with the usual suspects tossed in such as lag, bad hit detection, a ridiculous party mode and faulty game mechanics. But the real kicker is that this will all be fixed at a later date, with patches, new game modes, promised fixes and updates full of things the gamers want such as private rooms, bigger squads and improved servers.

For example, my experience thus far of BF:BC has been one of mixed enthusiasm, packed with moments of awesomeness such as walls exploding, tank shells and bullets whizzing overhead, but all of that is often ruined because the game is interspersed with horrific examples of bad design such as my shots seeming to be in-effective, terrible lag and horrible features. You may be wondering if I am simply bad at the game, my answer would be possibly, but it is also possible that the game is just bad. Ask yourself this, when you shoot someone with something close to 50 bullets in the chest, yet they continue to run directly at you and thrust a knife into your screaming mouth, what is wrong with that situation? When you are shooting at someone and they suddenly teleport 20 feet to the other side of a field, is that my fault? I think you'll realise the answer to both of these is quite obvious.
That is the problem with this game, it promised so much and at first it seems to deliver, it is entertaining, shockingly realistic at times, but you are often taken out of the immersion and your experienced tarnished because of the inability for DICE/EA to publish a game which is appropriately completed.

The question is "Why?", why were these things not included from the very beginning? Why didn't DICE realise that many of these things are staple to what is expected from FPS games? Why did I eat so much at dinner time?
So here commenceth the vitriolic rambling. We are quickly becoming the beta testers for games, QA and testing is obviously quite an expensive endeavour for companies to get involved in, so logically, why would they pay for something they can get for free? Instead they are pushing these games out to the early adopters who will pre-order and purchase on release day knowing that they will play excessively while costing nothing to the companies that created them, in order to quickly discover the problems and then spend the minimum amount of time fixing it for those that take time to buy their products. After all, they've already got our money (the game fanatics), so our opinions whilst being worthless, are also helpful to them so they can fix the game for the casual gamers that come after.

There are multiple reasons companies release their games without properly polishing them, promised release dates, financial reasons or wanting to cash in during a certain fiscal quarter. But they know we will buy these games anyway, no matter how annoying and frustrating they may be to us. But the companies need to realise that people will prefer to splash out on games they know are pristine and perfect, exactly as promised instead of being forced to wait for patch's and their inherent laziness to catch up with the investment we make by buying them. I actually find the games introduction quite apt;


What DICE/EA is doing with your money.

Now I'm not suggesting that DICE is for one minute a soul grinding, faceless hate machine, but in actual fact they are just a bunch of people with wives, children and friends who also have a passion for gaming, trying to make a product, but they need to understand what is and is not acceptable from something which many people spend a small fortune on.

You may exclaim; "What can I do about this you penis? I want these games! I don't have any control over the companies!?"
Correct, we want these games, we want them to work, we expect all of that and we certainly don't have any say in what they do, but what we can do is make our voices heard, post in their official forums, write to them, inundate them with complaints until they realise that they should supply us with what we pay for.
Whilst this may be unrealistic and ultimately a moot point, at least it will make you feel like you are getting something done, but if they get enough evidence that there is a problem it could help fix the problem.

With this in mind I've sent this write up to the PR managers at DICE and EA to see what response I might get.

Stay tuned and stay gorgeous Destructoid.

Andy H.



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24 comments | showing # 1 to 24
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dephect's Avatar - Comment posted on 07/27/2008 18:06
dephect
TLDR

Might try again later.
The Duke's Avatar - Comment posted on 07/27/2008 18:09
The Duke
Wow, thanks for commenting with that.
dephect's Avatar - Comment posted on 07/27/2008 18:16
dephect
Hey... I was honest!
The Duke's Avatar - Comment posted on 07/27/2008 18:18
The Duke
Ah okay, you're forgiven! Just come back and read it later you horrible person you.
xMalachi's Avatar - Comment posted on 07/27/2008 18:21
xMalachi
needs moar pictures.
TheDreadHawk's Avatar - Comment posted on 07/27/2008 18:31
TheDreadHawk
Yeah, exactly. Ubisoft did that with Rainbow Six Vegas 2. They released a horrible abomination and fixed it a month later. I was on the verge of returning the game or selling it, but something told me to hold on, then they released the patches and it was waaay better. I guess in some ways it's good, it saves the companies money, it allows them to listen to the community, and those rabid fanboys get to have the game sooner than later. But it's also like we're being used, and a lot of undedicated fans tend to return the game and curse the name of the developer; it's a complicated situation.
Aaron Mxy Yost's Avatar - Comment posted on 07/27/2008 18:37
Aaron Mxy Yost
It was inevitable once they started putting hard drives in consoles... On one hand, it's annoying that products get rushed out the door before they're polished, but on the other hand at least they have a way of fixing issues that arise.
Oo Marcus oO's Avatar - Comment posted on 07/27/2008 18:48
Oo Marcus oO
you have obviously never played a DICE game before BFBC, all the BF franchise of games have been incomplete when they are released, but once they are fixed there are amazing (Look at Battlefield 2) its also more the publishers that push a game out, and especially with the Battlefield games they know they will sell well and make them the big bucks.

However, I have no problems with Battlefield Bad Company on the PS3, I love Gold Rush game mode, I can cope without private rooms and DICE wont add clan support to it ever, or just not for a long long time.
Blackhat's Avatar - Comment posted on 07/27/2008 19:11
Blackhat
You playing a Battlefield game.. by EA/Dice... and are surprised that it's incomplete and buggy? BF2 had a bug a year after the game was released that rings familiar -- you cannot bind left alt, left shift, q, e, f, space, left control, v, or r to a button.

Also, I remember these problems with games of yore rather vividly. A certain game set on mars, where when you got to the last level, the game would crash. The game was unbeatable, yet quite popular. And it couldn't ever be fixed, so that .. well, sucked.

It does suck, yes, and it is still a problem. There's no such thing as a bug-free game -- especially with the scope of todays games. The problem is when you get a company (cough EA cough) that use the same engine, but don't fix the problems from game to game.

I worked there, I have some... amusing stories.
Oo Marcus oO's Avatar - Comment posted on 07/27/2008 19:17
Oo Marcus oO
@Blackhat Yeh, I remember the first patch for BF2, it broke the game for a good month or so, The problem i have with EA is they publish and a handful of great games, however once the game is released they lose interest in it and move onto there next title.

Look at Dead Space, I cant wait for that game, however I have a feeling it will get released to early & have hundreds of little bugs that will perhaps get fixed 6 months / a year down the line, thats why i pray that Take Two dont sell there dignity and move onto EA's pay schedule, because more then likely the next GTA will be rushed, incomplete and a load of turd.
MrSadistic's Avatar - Comment posted on 07/27/2008 19:19
MrSadistic
Well it's either release now; patch later or suffer the "wahhhhhbulance" of people bitching about a game being delayed.
The Duke's Avatar - Comment posted on 07/27/2008 19:25
The Duke
For the record I've had all the battlefield games except modern combat, so I have come to expect it, but it's not just EA it's other publishers as well, COD4 was not without its problems, (Lag still plagues online play) thanks IW! As well as a myriad of other games.
Oo Marcus oO's Avatar - Comment posted on 07/27/2008 19:49
Oo Marcus oO
you cant really say COD4 was an unpolished game, the Online is stable (Apart from the odd game where it choose a stupid host with a tesco connection) and the weapons are balanced etc.

I do know where your coming from, there is a trend these days for publishers to just get the title out there, then sweep away the problems after release.
SunTzu's Avatar - Comment posted on 07/27/2008 20:07
SunTzu
The faster you get a game out the door, the faster you make money.

Consumers be damned.
-PL-'s Avatar - Comment posted on 07/27/2008 20:56
-PL-
Welcome to PC gaming for the past decade, lolz.

That being said, I don't mind patches. I'd rather get a buggy console game that will eventually be patched than a buggy console game that will never be patched. I really think DICE and EA tried to iron out as many bugs as they could before release, but there are SO MANY things that could happen once you unleash a game to the public, especially online problems.
B-Radicate's Avatar - Comment posted on 07/27/2008 21:44
B-Radicate
I agree. I hate the continuing trend of "we'll release it quick to get a buck but then TRULY release it later on after a series of patches and big fixes." No one does QA testing anymore, apparently.
Tubatic's Avatar - Comment posted on 07/27/2008 23:06
Tubatic
enh. I don't know what the're QA process was, but I'm imagining a scenario that concedes the existance of patch-ability, and pushed the products with known bugs in progress. Even with excellent QA, bugs are either not found or, unfortunately, left present to meet release dates.

Its unfortunate that not everyone in the industry can afford to or is willing to play the "its released when its done" model that Nintendo and Blizzard often follow.
Blackhat's Avatar - Comment posted on 07/27/2008 23:22
Blackhat
"Welcome to PC gaming for the past decade, lolz."

I have the Xbox 360 version of Vegas 2. In the first 30 minutes, I'd had to restart different levels four times. Why? The A.I. got stuck. On everything. Hell, in the first mission the A.I. got stuck trying to defuse the bomb, and simply wouldn't. Later, both of my A.I. partners got stuck on a goddamn puddle.
ajaxender's Avatar - Comment posted on 07/28/2008 00:23
ajaxender
1) Software is progressively harder to make. A snes game is 4 mb. The common size for games these days is 6 gb. Think how thousands of times bigger that is; how much more complex everything is. Now you can perhaps understand how many more bugs there are.
And thats not all. You have to actually find the bugs. My software engineering lecturer told us a story about a really good software tester guy, who went and had a look at Microsofts tests for XP, i think. He found that their tests were good... for the 2% of the code they covered. Its simply impossible to find everything in a reasonable time frame. Which leads to...

2) Most game companies these days are under huge pressure from their publisher to get the product out; theyre not all lucky like Valve or Blizzard. A decent product with bugs will still sell.
But even those with as much time as they want cant get everything. There are still glaring bugs in the extremely well supported pc version of Team Fortress 2! A game from valve, who seem to spend more time bug-fixing and play-testing than actually making things...

3) The best way to find bugs is this - get many thousands of people going over every part of your software, trying everything, running every piece of code.

Yup, thats where we come in. Look, none of us like bugs, whether theyre minor glitches that you come across once or twice, or game breakers. But id rather have a game come out in a reasonable time frame, so i can play it, than it sit in the bug fixing stage of development forever.

The simple fact that we play the games means that the bugs will be found; and thanks to the internet, patches are possible. I vastly prefer this to the old days, where if you found a glitch, that was it: nothing could be done.
Alasdair Duncan's Avatar - Comment posted on 07/28/2008 04:25
Alasdair Duncan
@Ajaxender

And no one would hear about it outside the people you knew firsthand who played the game either.
The Duke's Avatar - Comment posted on 07/28/2008 05:36
The Duke
@Alexander, I see your point and agree that patching and fixing along the way is a better alternative to games just staying broken, but why should they come out broken in the first place and why should we accept that when they cost us quite a bit. That's the real problem.
WDot's Avatar - Comment posted on 07/28/2008 07:06
WDot
I don't get why people say Valve and Blizzard are "lucky" when they say they'll release a game when it's done. That's their whole strategy. They make long term plans. Sure it takes years and years to put the game out. But then again, people will be buying their games for the next 10 years! You can STILL buy Starcraft, Diablo, and Warcraft III even though they are ancient. After Diablo III was recently announced the Diablo Battle Chest shot up to the top of the video game sales charts on Amazon. Counterstrike Source and Counterstrike are STILL at in the top ten of Steam's top sellers list.

Not only that, but these games get support for 10 years. They get patches to fix bugs and exploits and you can still find a healthy online community. Sure it's a riskier business plan, but it pays big.
Cowzilla3's Avatar - Comment posted on 07/28/2008 08:20
Cowzilla3
Nice write up man. I understand where you're coming from, but as was pointed out games have always been glitchy. The problem is when major releases that have tons of backing are glitchy. The shouldn't be, at all.
Veheme's Avatar - Comment posted on 07/30/2008 00:01
Veheme
Very good read.

Personally, I can't wait 'till Warhammer Online is released and we all get to be Alpha testers.
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