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 living the dream since March 16, 2006 |
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Man that sucks :( I'd be pissssedd. Is it over a year then? Cos you could just go to the store you brought it from and swap it over?
@atheistium
Yeah i bought it around mid 2007 but i was smart enough to get a 3 year warranty on it, so it could of been a lot worse. However im almost positive i wont be getting my 60gb back.
I heard some stories of sony compensating people in my boat with games and controllers in return for loosing backwards compatibility, but good stuff only happens to american people... /cries :(
@THE BLACK SMOKE You'll get a 60gb refurb if they can't fix it. I've seen it happen before :-)
@athiestium
Weally? ok ill take your word for it.. //crosses fingers and goes back to playing ninja bread man//
maybe they'll just swap ur hd out with an 80gig ps3 and you'll never know the difference!!!!!!!! mwahahaha ;;p nah best of luck....
That sucks dude, but now you can get acquainted with your 360!
Until it breaks.
I'd buy an Atari 2600. They never break!
Sucks dude. I would cry all day.
@SHINJIRIGHTHAND 'OW U DOIN'!?
@TAKESHI or a gameboy. Mines still going strong. It's had pokemon blue in it for like... 10 years lol.
Just be glad you don't have a 360.
@The black smoke
Don't count on them replacing it with a 60gb model. Since they've been out of production for a long time, more than likely you will get a 80GB model without bc. The 60gb model seem prone to fail for some reason but its always the blue ray drive. Sony is lazy also, instead of just giving you a new blue ray drive which is all it needs they will probably just fuck you and send the 80gb refurb.
Thanks for all your support, this is tough time for me having something you love die around christmas time is never easy. :(
@ETERNALDEATHSLAYER
Actually my 360 is currently beating my ps3 for most hardware fails by 3 - 1, which is why i gave up on that POS in the first place. I kinda turned to me ps3 when the 360 failed one too many times and really wasnt expecting to ever deal with the same shit again.
@ ATHIESTIUM
gameboy FTW! ive actually had a yellow and black game boy since 1995, i remember dropping it down the stairs and spilling curry on it and yet the bastard is still ticking.
@Chronoswinger
yeah i think thats pretty much what will happen, im just hoping they at least acknowledge they are shafting me and compensate me a lil bit but very unlikely.
//downloads NXE
Hey, if they end up throwing a non BC 80GB at ya, you could try selling it and then purchasing the 60GB you want. Or you could get a Sega Dreamcast, those things only die financially...
Sorry to hear about your loss, i had the same thing happen to me just a few weeks back, although mine was only a 40 gig. I got a refurb, and lost all my data because I'm a dumbass and didn't back it up.
Anyways, good call with playing the hell out of your downloaded games before it gets sent off, I did the same thing.
Atleast in the US the turn around was pretty quick for me.
I'm sorry to hear about your PS3 man, but I'm not surprised honestly. In the last 6 months, two of my very close friends have had their PS3's stop reading discs. Apparently this is not an isolated incident, it's just not a very well documented one. Both of my friends got their PS3's fixed by Sony though, so everything should eventually be ok.
So it just won't play discs? It starts up and everything? Have you ran a system restore yet? PS3 has a built-in function that formats the HDD and resets to factory settings. Back up your saves to a fat32 formatted flash drive beforehand.
@ loogibot
Yea i suppose that could work, as both models are priced around the same on ebay, but is it worth trading an 80gb under warranty for a used 60gb with no warranty at all. Just seems like too much of a risk just for backwards compatibility. The main priority is my PS3 games so its just not an option.
@ 311grassroots
I guess its just slow due to the time of the year. Any other month the courier would be here tommorow im guessing. I must say tho that even with just downloaded titles i can still have a fucking great time on my ps3 which is testament to how much ps store content owns.
@silverdragon1979
Yeah when i spoke to the customer service lady it seemed she knew exactly about the error within the first 20 sec of me opening my mouth but still in comparison to all the troubles i had with my 360 this is nothing and i just cant wait till i can get gaming again.
@-PL-
Yeah basically the console works so its not firmware related, i can use all functions on it except for the blu-ray drive itself ( kinda important i know ). But yes i did restore factory settings and backed my data up just to be sure before i called sony.
@-PL-: No a system restore DOES NOT fix this problem. It is a well known problem by Sony and they have a hardware fix, but it can only be repaired by Sony.
Question: Do they repair it for free? If yes, then they have already on up'ed MicroSoft in my book*Not that it's hard considering my hate for them after my recent box breaking*
Still, sorry to hear your PS3 breaking, hopefully it won't be TOO long until you get it back fully armed and operational.
@DANSHIR
Yes its completely free, and they acknowledged the fault was theirs and promptly apologised for it. I dont think i have ever encountered such an amazing customer service before. The lady i spoke to was really pleasant and spoke english as her first language (yeah i know).She even took my mobile phone number so the courier can SMS me exactly when hes about to arrive at my house. Im almost certain the whole process would be shorter if it werent for the fact it was the holiday season at the moment. But yeah anyway i couldnt really praise sony enough.
This happened to me, However, I only had to wait 3 days for my Re-furb to arrive.
The re-furb is essentially a brand-new console, I would think it's preferable to a repaired one.
Error code 80010514, the same thing happened to me. I think it's the blue ray diode burning out or malfunctioning. Consider yourself lucky that you had it under warranty (I didn't!). PS3 breakdowns seem to be becoming a trend as of late.
See the difference between Sony care n Microsoft care?
That sucks man, I hope my PS3 never breaks.
Cod damn now I hear a story and I begin to worry
@ black smoke
That BLLLLOWS!!!!!
(( Mine's a Out of Warranty 60gb ))
**Crosses Fingers** **Tighter!**
Well if you really want your 60 I no a place that can replace the blu-ray drive for something around 80 bucks.
@ Crunshi: What's the difference? If you're under warranty, they'll replace or repair it. Same as MS.
If you're not under warranty anymore, then they won't. Same as MS.
They both have shitty customer support, the difference is you don't hear about Sony support as much because the consoles don't break at a high rate.
I'm glad for you that you still had warranty, I'm pretty sure my future PS3 will just die on me after a year and will be a pain in the ass to repair myself :/
Maybe play some Left 4 Dead in the meantime?
I feel yoiur pain man I really do. I had to send my 60g to get serviced as well after it wouldn't boot up anymore after I paused a game, came back, unpaused, and it powered down never to be booted up again. Problem is its not under warranty anymore so I had to pay the $149, and it taking a long time doesn't sit well with me. They received it on December 16th and the service status page still has no information on it. I'm nervous that I won't get it back and I'll get some non 60g refurb or if they don't do refurbs for out of warranty and it can't be fixed I'm out that cash probably too. Also, I sold my PS2 over the summer, not that I really play any old PS2 games anymore, but I liked having the option.
So the rep said 3 weeks? That puts me more at ease. People I talked to seemed to get theirs back rather quick so I was concerned.
I want an all-black PS3.
I'm glad I'm not the only one who has the "I'll leave it alone for the night and see if it fixes itself by the morning" approach. Believe it or not my first car ('66 Beetle) fixed itself multiple times using that method.
cd lens cleaner perhaps? i do it mine once a month. and vacuum the dust out of it.
I would get a guarantee in writing from Sony stated that what they take in for repair will be returned to you once fixed. Write down every serial number you can find.
Otherwise, you run the risk of getting something back that you didn't want.
@zeketheplumber
Yep thats the exact problem. fried diode.
@crunshi and eternaldeathslayer
Yes Technically both companies will replace or repair as long as your under warranty, however from some one who has experienced both services i can at least say the call to sony was inifinately more pleasant and to the point than microsoft, where i found m self being redirected to an indian guy who i couldnt understand and then an incoherent scottish lady who asked for my address 5 times. You would think Microsoft having to deal with this shit every day non stop that they would have the most efficient service.
The main point is that Micorsoft know they are selling a faulty product from the start and just dont care, the first replacement microsoft sent me broke again within 2 weeks of me recieving it. With sony its just something that rarely happens, and they are well within industry standards for faulty hardware. Of course if my next ps3 craps out on me within a year again then i will retract that statement.
@CORAK
Well she said UP to 3 weeks, but that could be as i said before because of christmas holidays or thats just a window to cover their backs should there be delays. They gave me a reference number you should of got one too, you can call them up and tell the person your number and he will track the status of your ps3.
@ARRESTED DEVELOPER
Yeah well after trying everything else i just thought i would let it cool off overnight and see if maybe that was it. I wish my ps3 worked like a car :(
@QRAZE
Yeah thats a good proventative measure but once the drive stops reading discs it then a cd lens cleaner is useless.
@Luvmysegadc.
Well they pretty much tell you up front that a blu-ray drive fault means a refurb is the only way. It all depends on if the problem is dust or a fried diode. She did warn me there and then that i could loose it, but again my priority is playing PS3 games not PS2 ones so, so be it.
Oh well, I'm sorry to hear that happen. I hope you get your dear old PS3. Oh man, I just wouldn't want that to happen to any of my consoles :(
My BluRay drive shitted out on my PS3 after about three months, but I had it sent to Sony and returned in a few weeks working fine.
Hmm, I'm starting to wonder if these problems are only in the 60gb models. The last few people who have had disc drive problems or any other problems had launch models.
@ PEDROVAY2003
After doing a bunch of googling it does seem like this is problem more associated with the 60gb model. But i dont think its as widespread cos you know the fanboys would of had a field day already.
To all my fellow PS3 owners i do hope your consoles last as long as possible. Ill post an update on my situation (not that anyone cares) when the time comes.
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