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Reviewers Have a Responsibility to be Subjective and Biased
SurplusGamer | 4:56 AM on 02.09.2009 9 comments




I've touched on this before but what with the Killzone 2 stupidity displaying itself these days it seems to be topical again, so let's rant. What I want to know is: when did some bright spark get the idea that game reviews ought to be objective and unbiased?

Let's tackle the first one first; objectivity. Some people think it's obvious that a review should be objective rather than subjective but hang on - what exactly does that mean? Well, an objective assessment of something is one that is free from being swayed by personal viewpoint. In other words, it's everything that you could say about the game without expressing an actual opinion. What you'd end up with, then, is a list of facts about the game. Stuff you could find out by reading about the game rather than actually playing it. To spell it out:

"The turn based combat was somewhat dull and lifeless." = subjective.
"There is turn based combat." = objective.

When I explained this to someone who insisted that objectivity was absolutely essential, they conceded but when backed into this corner, expressed the amazing opinion that 'even if they're not actually being objective, they should at least try to look like they're being objective.' To whoever this person was: you're asking the reviewer to cut off their own balls. Or whatever the female equivalent of balls is.



Why on earth would I want a reviewer to pretend they don't have opinions? What is the point of going through this merry dance of knowing we both have views of our own but choosing to ignore the fact?

The best thing a reviewer can do is explain to the reader how the game in question made them feel, which is the most subjective thing in the world. If they can convey that then they are being genuinely useful as a reader gets a sense of, for example: 'yes, that feeling sounds familiar, I think I'll like this game too,' or 'I don't think this particular issue would bother me as much as it bothers this reviewer.' It enables the reader to make a true judgement as to whether their opinions are in line with the reviewer or not - and eventually they'll gravitate towards the ones who are most in line.

So much for objectivity; what about being unbiased? The thing about bias is that everyone has some. I own just about every console and the 360 is my favourite; it has most of the games I really like this generation, so far. I guess that's one of mine and reviewers are no different. People say that it's unprofessional to reveal one's particular biases when reviewing games but personally I want to hear all about them. You see, what most people don't understand is that bias towards one thing does not equal bias against another. Newton's 3rd law does not apply to the concept of bias.

The fanboy's delusion is, of course, that if someone is predisposed to liking one thing over another then that means that they want the other thing to be bad, to fail. That is what we non-fanboys call 'a load of balls.'

Don't get me wrong, I understand what bias is; it's a predisposition to prefer one thing over another before what might be called a 'fair' assessment is given. This could be due to self interest ('I only own one console, so I think it's the best one,' for example) or any number of other reasons. Bias isn't logical, it isn't fair and it doesn't have to be because, as long as the reviewer isn't actually saying things that are clearly false, their own personal biases all feed into the overall impression of the game. It is sensible to pick reviewers carefully - someone with an aversion to Japanese RPGs, for example, is surely not the best person to review a Japanese RPG. It's just common sense. However, it would not only be futile but also harmful to cleanse a review completely from the reviewers own irrational but still meaningful biases.



If a reviewer feels as if the PS3 hasn't had enough quality games so far and that Killzone 2 is a diamond in the rough then I want to hear about it. A lot of PS3 fans understand that this is one of the make-or-break games for the system. If someone loves the Wii and a game comes out that exemplifies all the reasons why they love it then I want to share in their excitement. Yet some people would have them pull back from that and pretend that it's just another game coming out of the unbranded game factory: this is, for some reason, supposed to be 'integrity.'

Subjectivity and personal bias are the lifeblood of the reviewer. Without them they've got nothing, because they're exactly the thing that transforms a review from something anyone could have written to a piece of text that genuinely engages the reader about the game and gives them a true sense of what it may be like to play it. In the end, it's up to the reader whether the reviewer was a suitable conduit through which to garner an impression of the game.



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9 comments | showing # 1 to 9
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Sven Wohl's Avatar - Comment posted on 02/09/2009 06:50
Sven Wohl
I agree with you in a certain sense. Purely objective reviews always seem to me like reviews written by a computer. That's not what I want. I want an opinion when I red something a human being has written about a game.
Clance's Avatar - Comment posted on 02/09/2009 07:05
Clance
I agree with you to some extent but I think you've got the idea of objectivity in reviews somewhat twisted.

For me, to be objective isn't to merely point out the facts, like an annotation, but to write basically call a spade a "spade" whether or not you like it. You can criticise things but you shouldn't let your own personal bias interfere too much. Otherwaise, the art of reviewing would basically become pointless.

Let's say I was reviewing a pop group's album. I don't like pop music too much but I'll be objective and put myself in the mindset of somebody who does like it. I'll tell them whether it is good or shite but not because there aren't enough guitars.

It's their job. It's called journalism.
SurplusGamer's Avatar - Comment posted on 02/09/2009 08:14
SurplusGamer
Mm, I'd still say that person isn't necessarily the best person to be reviewing pop albums - no matter how good a journalist they are, why give the review to someone who doesn't like pop but can imagine that they do, when you can give it to someone who does like pop and are more likely to have better context for writing the review?

What fanboys don't get of course is that even when a reviewer prefers one console over another, very rarely are they out to hurt the other console, nor do they usually have anything particularly -against- the other consoles.

It might be true that someone who historically hates FPS games isn't the best to review an FPS game, because that's a relationship of dislike towards a particular genre. Someone whose favourite system is PS3, though, most likely thinks the 360 is all well and good too (unless they're a fanboy) so there's no reason for them not to be reviewing 360 games.

So that's how I think bias is and isn't important when considering a reviewer. Bias is only worth guarding against when it either motivates a reviewer to be insincere about their opinions, or when it becomes a 'non-starter' (i.e. this person doesn't like racing games and this game is unlikely to change their mind).

Otherwise I think the reviewer should be totally honest about their particular biases toward one thing or another, as it helps to show where the review is coming from.
thefil's Avatar - Comment posted on 02/09/2009 08:24
thefil
"Newton's 3rd law does not apply to the concept of bias."

But by Einstein's law of relativity, bias towards one DOES equal bias against another, thus your statement is false.

And on a more serious/relevant note... I do agree that reviews are by definition subjective, but I also believe they should be criticisms and not pure opinion pieces. There are parts of a game that can be objectively analyzed. When a reviewer chooses to be subjective about something, it should be explained with full respect for the creators.
Clance's Avatar - Comment posted on 02/09/2009 08:54
Clance
A review written by soeone who doesn't like that particular genre may benefit those in the same boat. Perhaps a racer is/isn't good enough to attract someone who doesn't usually like racers. It would be nice to know, rather than a petrol head spouting about how cool or bad it is.

It'd be nice to get a double review from both perspectives in order to maximise how many people can relate to the review. Maybe.
SurplusGamer's Avatar - Comment posted on 02/09/2009 09:15
SurplusGamer
Clance - that much I agree with, reviewing from multiple perspectives is useful. If every game had a review from someone who has played lots of this type of game vs a relative newcomer I'd be happy, because both those perspectives are useful in their own way.

But in the absence of that it's generally sensible to match writer with audience, and the type of audience likely to read, using your example, a pop review are probably pop music fans.
BulletMagnet's Avatar - Comment posted on 02/09/2009 10:55
BulletMagnet
I might add that another factor to consider here is whether or not the reviewer himself is aware of which parts of his analysis of a game are most reliant on his personal preferences - while, as you say, he shouldn't hesitate to tell his readers how he feels about a game, without being hamstrung by unattainable "total objectivity," at the same time he SHOULD be very hesitant to speak in absolutes, i.e. "If you like/don't like this game something must be wrong with you." After all, no matter how comprehensive a review you write, someone will almost always be able to come up with a legitimate argument against it - when a reviewer understands this, and manages to temper his thoughts to the point where he obviously realizes that his viewpoint isn't the be-all-end-all last word on the game, I'm more inclined to take his impressions seriously.
nukka jdav's Avatar - Comment posted on 02/09/2009 14:16
nukka jdav
I was going to make a giant comment about Plato and the realm of existence and the realm of form, but then I got hungry and ate a snack instead.
Dimly's Avatar - Comment posted on 02/09/2009 15:59
Dimly
@Surplus

"Or whatever the female equivalent of balls is."

Hair?

Also, this was a great read. I agree with you 100%, the reason that games can be attributed a 1-10 score is because someone has a specific feeling about the game that is unique to them (i.e. an opinion.)

@thefil

"I also believe they should be criticisms and not pure opinion pieces"

What is criticism if not an opinion? How would you objectively critique something?
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