Quantcast
Community Discussion: Blog by Sonntagskind | Can't touch this or why digital distribution is gaining groundDestructoid
LIGHTS:  ON | OFF
surf dtoid with arrow keys

HOT GAMES
REVIEWS VIDEOS COMMUNITY FORUM SHOP

pc PS4 PS3 NEXT XBOX XBOX 360 WII U 3DS PS vita ANDROID APPLE

REMOVE ALL ADS?
Guaranteed contest entry?
A new video show?
Something else?

Vote in our membership poll

About


Me, myself and I:
- 26 years
- student of industrial engineering
- German
- determined beard-wearer
- budget gamer
- long-established PC gamer
- Xbox360 owner
- plays games of every genre
- likes RPGs most
- frequent GamesCom visiter

recent favorites:
- Mass Effect 2
- Super Meat Boy

looking forward to:
- Mass Effect 3
- Deus Ex: Human Revolution
- The Witcher 2
- Guild Wars 2
- Portal 2

hang out spots:
justin.tv/destructoid -> Sonntagskind
Steam -> Sonntagskind
Twitter -> https://twitter.com/S0nntagskind
Player Profile
Follow me:
Sonntagskind's sites
Badges
Following (6)  


First of all, thank you all for the warm and fapulous welcome to this great community in whose bowels I'm about to plant the fruits of my mind loin (note to self: rephrase that before posting). Hope you enjoy my first real blog entry, let me know:

Since digital distribution gains more and more influence in gaming, taking a closer look won't do any harm.


What's digital disti...distribution?:

As most of you already know, digital distribution is the practice of delivering digital content (Games, Music,...) without the use of phyical media (CD, DvDs, BlueRay,...) typically by downloading via the internet (a series of tubes).


Why should I care?:

The NPD, a group analysing the gaming industry, released a sales report on digital distribution last year. It showed that 29% of all games were sold digitally...that means almost every 3rd game was purchased on one of the many distribution platforms like Steam, XBL, PSN, etc.
Especially on PC more than 50% of game sales took place that way...and this only includes full games. Add to that, the money spent on micro-transactions, add-ons, downloadable content, etc. and you'll see what big an influence digital distribution has by now.
Considering how new the concept is (as far as I know it started with Steam in 2003) the growth in that sector is enormous and doesn't seem to decline any time soon.

Phil Harrison, former president of Sony Worldwide Studios, said: "...It's also a market going through some challenges, going through reinvention as it changes from packaged goods to an online digital market. And that transition is going to be painful, it's going to destroy value in some companies and create value in others.".
And that guy has to know something about the matter. Granted, it primarily changes things for developers, publishers and retailers...but in the end also we, the consumers, have to deal with the effects.


The good news:

1. convinient: Admit it, you leave the couch as unwillingly as I do. Making games downloadable means you don't have to leave the house anymore...ever. Especially when the weather is bad or you live far from the next games retailer being able to download games is a huge advantage.

2. cheaper games: At least in theory. It's more cost effective for publishers to sell content digitally. The profit margin of traditional retail is about 10-20%. Steam, allegedly, offers a profit margin of 60%. It basically means the publisher gets more profit per sold copy.

3. accessibility: You are able to download and play games from any location with internet access at any time. Retailers are restricted by their limited draw area and their business hours.

4. space-saving: I know, we like game boxes...but seriously, I don't know where to put them anymore.

5. eco-friendly: The production and recycling of physical copies wastes rescources and energy...and we only have limited amounts of those.

6. piracy reducing: The music industry showed, many people are willing to pay for downloads given the opportunity. I'm not saying that it will completely replace game piracy but to some extend it might help to prevent it. Especially when it comes to DRM, it's not helpful when the pirated version of a game is superior to the retail version. I look at you, Ubisoft. (see next point)

7. more userfriendly DRM: DRM (digital rights management) is fancy talk for copy protection. Ubisoft recently droped the ball in that regard. Games like Assassins Creed 2 weren't playable because the copy protection system required constant access to their servers,...which conveniently went down. That's a no go. Distribution platforms can't afford that kind of thing...and therefore won't.

8. no trade-ins: At least so far. The game industry seems to suffer hard due to Gamestop and other second-hand retailers...and when the industry suffers, the games suffer...and when the games suffer WE suffer. Besides, Gamestop practically skims their customers with profit margins of almost 50% on used games. Retailers of new games usually take 20%.

9. no disk changes: It's also a matter of convinience...who wants to get up and change the disk in order to play another game. By now, every PC and console has a harddrive and their capacity is rising fast. I'm pretty sure the next console generation will have harddrives with several terabytes of memory to store games on.

10. innovative/creative games: Making games is an expensive endeavor, so developers have to work with publishers like EA or Activision to get their games financed. The big publishers usually consider innovative games as too high a risk and don't approve them. Digital distribution platforms allow independend developers to sell their games for low costs (no producing/storing/shipping costs for physical copies) without a publisher interfering. For example, indie developer 'Introversion' was saved by the money they made on Steam sales, otherwise they would have had to file for bankruptcy.

11. cloud computing: The concept is rather new and means that data like save games and settings are stored on a server and therefore accessable from every terminal you can log into your account with. 'OnLive' takes it one step further, the service runs the whole game on own servers so you can even play it on the slowest computer. The downside is the need for a high-bandwidth internet connection. To me that seems too far ahead of its time, though.

12. social aspect: All the big distribution platforms seem to have one thing in common, a well-conceived social aspect. The sense of community and the ability to easily play games together on the internet becomes more and more important.

13. large choice: Storage room isn't cheap, so retailers focus on games that promise high sales figures. Digital copies only take space on a harddrive, which is considerably cheaper. That means digital distributers are able to have a far higher selection of games on offer.


The bad news:

1. internet access mandatory: I had to experience it myself, when our internet access failed for several days...internet accessibility is almost vital these days, when it comes to work, social life, gaming, etc.. Too high a dependence never is a good thing.

2. bypassing retail sector: First of all, digital distribution won't completely replace physical media within the foreseeable future. Almost 20%-30% of all US american households don't even have internet access and in many other countries this number is much higher. To completely abandon physical copies would reduce the customer base. It merely represents an additional trade channel. That doesn't mean retailers won't have to adapt to the new situation. They already cut exclusive retail deals with publishers. For example, you only get certain in-game items, if you buy the game at a certain retailer...that sucks, customers should get a complete game no matter where they buy it.

3. no customer advice: Those of you, reading this most likely won't need advice from some customer consultant at a games store. Many less experienced customers may find it difficult to purchase games digitally without advice, though.

4. no trade-ins: I know, this point is already on the good side of news...but it's kind of an double-edged sword. From a gamers point of view you should be able to resell your property. On the other hand, publishers are already working on concepts to limit that ability. EA, for example, will release an online pass that only allows the initial buyer to play online. The buyer of a used copy will have to get another online pass for 10$. Also, you will probably see more and more subscription based online multiplayer even for shooters like Call of Duty. That means the value of your physical copy will drop anyways.

5. monopoly: Steam has a market share of almost 70% when it comes to digital distribution on the PC market. Other providers have a hard time to establish themselves and compete with that. Valve, the company behind Steam, so far does a good job resonably pricing their games, even though they could charge far more. We just have to take a look at Sony's PSN shop, those games are unreasonably high priced...they can only do that because they are the only provider of digital copies on the PS3.


The conclusion:

Even though there are some downsides to digital distribution, all things considered to me the advantages outweigh the disadvantages. I'm using Steam for years now and purchased about 40 games during that time. So far, no complaints form my side. Over the years, Valve earned the trust of their customer base and by now they have over 30 million active users. In this article I often take Steam as an example because of their huge success. That might sound a bit biased...so I listed some viable alternatives when it comes to digital distribution.

Homepages of the biggest digital distributers:
PC:
Steam
Direct2Drive
GameTap
GoodOldGames
PS3:
Playstation Network
Xbox360:
Xbox Live
Nintendo:
Wii Ware

What's your take on the situation? Do you think digital distribution is the future of gaming? Do you have more pro/contra arguments, not listed here?

Next up: Beyond the scares or why survival horror games frighten us



Is this blog awesome? Vote it up!




Those who have come:



Did you know? You can now get daily or weekly email notifications when humans reply to your comments.

Legacy Comments (will be imported soon)


Great blog.

I'll try onlive once the selection of games grows.
I will largely disagree with you on this: "convinient: Admit it, you leave the couch as unwillingly as I do. Making games downloadable means you don't have to leave the house anymore...ever. Especially when the weather is bad or you live far from the next games retailer being able to download games is a huge advantage."

If we're talking XBox Live Arcade where a game is 200MB and you can just go make a sandwich while the game downloads, then sure. That's convenient. If you need to download a full retail game that's 4GB that is not convenient at all. It will require you to sit for several hours while your game console is locked down as well as your internet in case you were hoping to entertain yourself on youtube or something while you waited.

Sitting around and waiting to have fun... isn't really fun. For most people it's more convenient to stop at a store while they're already outside doing errands like picking up their groceries.
I too think that the advantages outweight the disadvantages and I was delighted to see that Mass Effect 2 for the PS3 was actually available on the PSN store the same day as the retial release... it was nice to have the option and I hope to see more of this (and Wry Guy, you can set up the console to simply download the content over night while you're sleeping!)
Thanks for the feedback, guys/girls.

@Wry Guy: I agree, there might be cases where it is more convenient to buy the game in the store. Especially when you live or work close to one. I'm just saying, with a decent internet connection you can do other things while the game is loading in the background or just leave the PC or load it at night (like @Elsa said). You just have to click "download" and the rest happens on its own...that's kind of convinient ;)
As wonderful as digital distribution may sound, I don't foresee it being our only form to purchase a product any time soon.

The number one concern that I have yet to see anyone find a solution to is the fact that if the gaming industry went completely digital, every country would see an increase in unemployed and possibly see their economy take a hit. Why? Because hundreds of jobs would be lost.

Take a moment to look at your game case. Even if you do not realize it, hundreds of people are responsible for getting that small disc into your hands. You have the factory workers at the plastic company who produced the plastic casing and the workers who created the disc. You have people who printed off the paper cover which was created by artists who designed the cover. Then you have the people who produced the plastic wrapping that seals the case before it reaches the store and don't forget the workers who run the factory that assembles all these pieces. Those assembled boxes are then handed off to the shipping department to prepare for shipping after someone else checks the inventory of the final product. Then depending on where its being shipped from, it might get passed on to a handful of different drivers before reaching the shipping company's headquarters to be distributed around the world or country upon which - again - multiple drivers actually deliver the package. Then you have all the retail chains and the multiple levels of workers starting up for the guy who unloads the truck in the back to the guy stocking the shelves to the guy selling it to you upfront.

And let's not forget the developer's and a company's marketing department who is responsible for figuring out how to draw people's attention into a store. Or the department that overviews customer service or the department that handles distributing all the final product to all the stores, which goes for more than one company (GameStop, Best Buy, Target, Wal-Mart, whatever other game stores are in other countries, etc...).

If the industry goes completely digital, every single thing I mentioned above would become useless and unnecessary. Marketing departments could be cut down because a company's focus goes from getting customer's attention both online and in a store to just being online. Shipping departments aren't needed at all and with so many companies dropping off UPS's, Fed-Ex's, and other shipping companies' customer list, those companies are going to loses hundreds or thousands of dollars, will need less workers, and probably see some lay offs due to just not being able to afford to pay everyone. Factories that create the cases themselves will see lay offs as well because - just like the shipping industry - they'll lose a huge amount of profit from their customers no longer needing them.

Retail chains will go out of business which would result in thousands of people being laid off. Other retail chains that specialize in more than just gaming will still be afloat but will take a major hit in profits. Not just from losing clients from game companies not needing to sell their games, but also losing that whole consumer base that purchased games. And now let's not forget all those corporate for every single one of those retail chains. Almost every single one of those corporate departments (human resources, the store's tech support, their payroll department, their marketing department, etc...) won't be needed because there's no store for the corporation to worry about. Oh and with no stores, there's no workers so there's no need for any medical benefits to cover anyone. So there goes thousands of profit from insurance companies too!

Now you're probably thinking, "Well won't companies need new workers in order to keep up with the digital demand?" Yes they will be the demand of help they will need won't be anywhere close to the work demand they have now. Companies won't need hundreds of people to run a web site or finish coding a game to make it accessible via download. Even then, it's not uncommon for a programmer's job to just be a temporary contract job upon which the person is let go after they've completed their task. So even if the industry goes completely digital, there's still not set guarantee of there being permanent, full-time jobs.

Now all those people who don't have jobs will be penny pitching. All those people who are now no longer spending money are going to effect other industries.

In other words for all of you who find this post to be "too long;didn't read"... The job demand for digital distribution is never going to fill the current job demand from having an actual product. As great as it sounds to not need to get up off your couch to buy your games, just look at the major effect its going to have on the job market. It's not worth the price we'd have to pay for that "luxury".
Stephanie.. you should have done that as a separate blog because you cover a really interesting topic. I still think that digitial distribution is coming, regardless of the job losses, but I also don't think that some form of retail connection will always remain, even if they work more as a point for the purchase of digital media and hardware. Also, it will be many, many years before everyone switches over to a digital media because as noted, there are some countries (or people) that don't have good internet (or any internet).
Great response though.. it had me doing some thinking!
@Stephanie K: I love your comment. It's well worth of being a blog post on its own.
Again, I agree. You basically elaborate on the point I tried to make with "bypassing retail sector". I didn't want to go that deep into detail, though. You are painting a rather grim picture of the future...but as I said, I also don't think digital distribution will replace physical media any time soon and merely is an additional trade channel.
On the other hand, we already have to face problems like that in other sectors of industry. Automatization and the increase in productivity causes declining of jobs. We are in a structural change from industrial society to service society.
Elsa and Sonntagskind: I do agree that it is going to be quite some time before digital distribution become the norm. Nor do I disagree with it having its advantages. It's just a large concern I have that I believe is being overlooked both by the corporations pushing for digital downloads and the community supporting it.

True, perhaps I was a bit grim with it but as Sonntagskind said, we've already seen examples of productivity taking away jobs. That is what actually caused me to write my response. I have a friend who use to work for the university we (my friends and I) go to who is now looking for a new job. I forgot what exactly he did... It had something to do with the school's web site to make it easier for students to monitor their classes but they ended up having someone from the computer science department make a better program. As a result, his service to maintain the site was not needed because this new program produced the result that he and a few others use to manually create.
While, by and large, I agree with your post, there are a few things that I disagree with quite heartily.

"8. no trade-ins: At least so far. The game industry seems to suffer hard due to Gamestop and other second-hand retailers..."

Removing trade-ins would be detrimental to the industry. Games are just too damn expensive as it is, and removing the ability to trade-in games would significantly lower the number of new purchases that were made. Most people that trade in games use the money they receive toward new games, and thus are able to continue to support publishers. Removing trade-ins would lead to a significant drop in purchases of games, and would lead to a huge influx of piracy.

"5. monopoly: Steam has a market share of almost 70% when it comes to digital distribution on the PC market."

I won't disagree with you on that, but I will disagree that it is in any way a bad thing. It is a completely natural occurrence, given that Steam has, by far, the best system at the moment. They frequently give sales, and have a strong basis in community. People love to talk about how bad "monopolies" are, but they really aren't always. Monopolies that come about due to a great product are a good thing - they push the system forward. They provide a standard, and eventually will be over thrown by someone else who does it better. Monopolies of force, on the other hand, are a bad thing. Monopolies such as the power monopoly in the US, or the telephone monopoly that previously existed.

@Stephanie K -

While your fears are not entirely unjustified, they are really presented in a rather dramatic way that does not well reflect reality. Sure - all of those (relatively) crappy jobs would be eliminated, and those people would be without jobs, in theory. Except that it would free up TONS of money for the companies that they belonged to, and would create a massive number of jobs in other places. Those people would then be able to do a job that was much more comfortable. It is much the same as people's fear of machines replacing workers in factories - Factory jobs are crappy, and when those companies don't have to spend as much money there, they are able to create other, nicer jobs.


Other than that, Great article. And those are fairly small points anyway. Sorry about the brobdingnagian response... It took a few more words than I had expected. Oh - Also, I agree with Wry Guy about the convenient thing. Most of the DD games I get are small indie titles, so it isn't a big deal, but I picked up Oblivion and The Witcher during the Steam holiday sale, and it was not fun to wait for them to finish downloading.
@Jexral: No need to apologize, I'm glad you deemed my blog post worthy of such an elaborate response :)

"8. no trade-ins:": I see your point that the end of trade-ins could result in a huge influx of piracy. On the other hand I don't think that the people who trade in games to purchase brand-new versions do have that large an influence on the market...most people will try to buy a used copy and probably take a new one as a last resort, otherwise Gamestop wouldn't be as successful as they are. But even if you buy a new copy, the games you traded in for it will be sold to other people instead of new copies...so nonetheless you are harming publishers.

"5. monopoly:": I also think Steam by far has the best system and I'm glad they do that well. I disagree on your statement that monopolies "push the system forward", it's the competition that does that. A monopoly means that there is just ONE provider for a specific product. So the recent situation on the digital distribution market is rather an 'oligopoly'...but there is the danger of Steam eliminating its few competitors. Look at the market for 'motion gaming' for example. Nintendo had the monopoly on that since 2006 and practically made no effort to improve it significantly...why should they, there was no competition. Now that Microsoft and Sony follow up with 'Kinect' and 'Move', Nintendos profit starts dropping and they have to deal with it.

btw: I also picked up 'The Witcher' a while ago. That game definitely is a huge download and took quite some time. One of my favorite RPGs, though.
I think that I made my point with imprecision... I was just saying that Steam was only a monopoly because there is no one that is able to compete with them yet. "The difference between the right word and the almost right word is the difference between lightning and the lightning bug."

:)

Also, yeah - 'The Witcher' seems pretty awesome so far. :)

Back to Top
DLC   |   BEST Games of 2012   |   Best PC Games   |   Best PS3 Games   |   Best Xbox 360 Games   |   Best Wii U Games   |   Best 3DS Games




All content is yours to recycle through our Creative Commons License permitting non-commercial sharing requiring attribution. Our communities are obsessed with videoGames, movies, anime, and toys.

Living the dream since March 16, 2006

Advertising on destructoid is available: Please contact them to learn more