Throughout the days, many o' xbox gamer have shipped their best friends out in a cardboard coffin. There are stories behind every xbox, from refurbished ugly xboxes, to month long ship back times. But this story is saddening and a bit disturbing.

The gamer named "Nathaniel" shipped off his RROD xbox to the heartless bastards at MS with hope in his heart that they would fix and ship back his special buddy.

http://hawtymcbloggy.com/2008/02/28/another-gamer-screwed-by-microsoft/

I personally didn't have much to say about MS after I shipped my xbox, except for thanks for the new faceplate on the refurbished machine! (I broke my first faceplate and removed it before I sent it in got a new faceplate on the xbox.) All I can really say about this is it's pretty ridiculous that they would destroy a piece of artwork that was customized onto the xbox. I'm not sure if Nathaniel necessarily should get paid for his losses, but MS owes him something.