This concerns the canadian version of Twisted Metal Head-On Extra Twisted Edition for the PS2.
The game box mentions in both french and english that it includes a "detailed artbook" and a
"free soundtrack download". However, the game does not include the artbook nor any information whatsoever about the soundtrack download.

So I called Sony. I was told to look for the download code in the artbook it didn't come with.
After that I was put on hold and told that the artbook and download were USA-only. Trouble is, it's clearly written as coming with the game on the canadian game box. So in the end I was told to write an email to Sony. I am expecting a positive answer where I can get the artbook and the soundtrack download. If not, I will file a complain to the office of consumer's protection.

This is the cream of the crop of BS for Canadian' gamers. I remember getting shafted in many pre-orders, but this one is solid gold (or poo)