Begin rant... NOW. I was happily enjoying my life, getting through my day-to-day activities and adventures. When suddenly, i received an email from Microsoft Xbox Live. It basically informed me that my gold membership will be automatically renewed later this month. As of late, I'm not that into consoles, and have grown into more of a PC gamer. I hadn't played consoles for a good month or two, so i decided that i'd cancel the renewal. I fired up the xbox360, and had a browse through my subscription and payment settings. Now what really pissed me off was the fact that i couldn't even cancel auto-renewal on my xbox360, and that i never turned renewal on in the first place. No matter, i logged into xbox.com.au and had a look around to see if i could turn it off there. No banana. After having a search around, i found out that i had to call up Xbox360 customer support.

I HATE calling Xbox360 customer support.

So anyway, I bit the bullet, and gave them a ring. Surprisingly, I was only on hold for about 30 seconds. But, yet again, the person on the other end of the line was shockingly diacritically challenged. I couldn't understand half of the things she was muttering. I still acted like i did though, just so things didn't get weird. What was different about my past experiences is that she actually had a personality. She laughed at subtle jokes i made, and even went as far as to ask me what games i liked to play. I told her that i didn't play anything on it anymore, and she giggled at that too.

Aside from all that, she was still a whore of Microsoft, which made me mad. When i asked to cancel my renewal, she said she was going to delete my gamertag. I repeated what i wanted, and she finally agreed to do that. She asked me a few security questions, but would cut me off regularly and ask me new questions. After finally getting through all of the security crap, she asked me some of the stupidest shit i have ever heard.

"Are you sure you want to cancel?"

"Are you sure a friend doesn't want to pay your membership for you?"

"Instead of cancelling auto-renewal, would you like me to read out a line-up of games coming soon for the Xbox360?"

Bitch, i know what i'm doing. Its one thing for Microsoft to make us have to call up customer support to cancel something that i didn't even choose to turn on, but it's another thing to tell the customer support employees to pull the shit that she did. I know it's her job and all, but damn, I wanted to destroy everything that she has ever loved or believed in.

I'm not mad Microsoft, I'm just disappointed.
(Which is apparently so much worse.)