Xbox Live’s Customer Service has left one gamer “utterly disappointed” after failing to do anything about a member who has harassed his little brother though Xbox Live. According to egmfan89, the member previously harassed his brother at parties, school, and through phone calls. The attacks then turned towards Xbox Live when the member sent a message claiming to be a Microsoft employee and accused his brother of “stealing Xbox Live.” “The username used was soon found by my brother’s keen MySpace browsing under the bully’s MySpace page, and the first name on the boy’s friends list was a mutual friend of the bully and my brother,” egmfan89 wrote. When he voice-messaged the member, telling him that he was not the person he was looking for in hopes that he would leave them alone, the member simply sent more messages, like this one. Fed up with the harassment, he contacted an Xbox Customer Service representative who empathized that a minor should not be harassed while playing games online, but maintained little support. “However, after all my thanking her, she ended by saying ‘well, as long as more people complain about the user we can investigate.’ I then asked how that would even be possible in this situation, and she said, ‘I’m sorry, we’ll look into it.’” He then wrote an email to Customer Service, as advised by the representative on the phone, but hasn’t heard back. His mother then called as well, only to dropped with a response of “more complaints” needed to investigate. “So now Microsoft expects more to complain about this boy harassing MY little brother. How likely is that to occur, really? This has left me very upset with Microsoft’s approach to handling abuse reports, especially if they won’t even look at his message log after this. It’s just a shame that as a paying member of the service my brother or even myself should have to deal with this kind of thing.” *sigh* [pls, mode ironic on] someone can tell me how can i steal xboxlive? [thnx, /mode ironic off]