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I Despise Toshiba, and So Should You.
Namelessted | 2:01 AM on 11.01.2007 26 comments


Don't get my wrong, my new Toshiba Qosmio laptop is a very nice laptop. It comes pre-installed with Windows Vista Ultimate. I have been using Vista for about a month and finally decided to get around to dual booting with XP and Ubuntu Linux. I figure with my 200GB of hard drive space I could split it 50/50 for each partition.

So I go to install Windows XP, but come across an interesting error. According to XP, this laptop doesn't have a hard drive. Hmm, that is odd, because I am pretty sure Vista has been telling me I have 200GB of hard drive space, and I didn't take the hard drive out.

So then I figure I would try out Linux and see if that works. You know, those Ubuntu Linux discs that have the option to run the OS from the disc and then install it as your OS if you want. But it does act as a Live CD. I figure that this has to work... nope. Not even Linux will boot, it just gives me a really weird error with a bunch of letters and numbers.

At this point I call the Toshiba support and tell the person on the other side of the phone about how XP won't install and that I am having problems. He instantly tells me that it is Microsoft's fault and it has nothing to do with the Toshiba hardware and that I should contact Microsoft supports. But guess what, it isn't Microsoft's fault

So I call back and click my numbers through the automated system to a different area of help at Toshiba. I tell this new person the same thing that I told the other person. He tells me that they reason they don't install is probably because this laptop actually has two 100GB HDDs in RAID. And XP apparently doesn't understand how to do that, at all. And I guess Ubuntu gets confused as well. So I asked him if there were any known ways to get either OS to run on the Qosmio and he told me, "no". They don't offer support on anything except for Vista on this laptop.

If I had known at the time that I got this laptop that I would never be able to install Linux of XP on it, I would have never gotten it. I would have opted for the HP laptop. I guess I am stuck with this laptop until it breaks or I can afford a new one. All I know is that I am never going to be buying a Toshiba laptop ever again. When I had my eMachines, the support for it was better than Toshiba's, and I am completely serious about that.

Moral of the story: Don't buy Toshiba laptops.



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23 comments | showing # 1 to 23
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Yashoki's Avatar - Comment posted on 11/01/2007 02:19
Yashoki
I DESPISE YOUR MOM! OSNAP

VampireChrist's Avatar - Comment posted on 11/01/2007 02:27
VampireChrist
RAID in a laptop? never heard of that...
anyhow,
im probably forgetting some of the terminology here, cuz its fucking late, but....
find what the raid device or scsi adapter your laptop is using. download the driver. burn it to a cd or copy to a floppy. boot to the windows xp cd. dusring the beginning of the install it will say, "press F6 if you need to install additional SCSI adapters or other mass-storage devices" on the bottom of the screen. hit f6. after loading some more files it'll ask for the driver. put in the disc and point it to the driver. after all the files are loaded your drive should be available. hopefully, this made some kind of sense. good luck.
Namelessted's Avatar - Comment posted on 11/01/2007 02:40
Namelessted
VampireChrist, I would do that, but i can't. when you install XP and you do the whole F6 thing it only lets me install from a 3.5" drive. It won't take a disc of a flash drive. yep, stupid. Though I am still looking for a solution or trickery
BahamutZero's Avatar - Comment posted on 11/01/2007 02:46
BahamutZero
I had the same fucking problem, no 3.5'' drive with a 1tb RAID and my power supply fried my motherboard. I go to install new motherboard and no drive, no way to reinstall any OS

if it truly is a RAID and not some proprietary toshiba bullshit, there should be a RAID boot menu right before the system goes into windows. if you are able to rebuild the RAID you can reformat at least one drive as regular IDE, and then you should be able to load any OS on there (even leopard). that's how I did it, now I have twice the hdd space and no RAID. a bit slower but worth the stability. unfortunately I know nothing about vista, but I was able to do it with xp. but that sucks. good luck
AngelsDontBurn's Avatar - Comment posted on 11/01/2007 02:52
AngelsDontBurn
Want me to go cause ruckus at their warehouse? There's one right down the street from me.
atheistium's Avatar - Comment posted on 11/01/2007 02:54
atheistium
i am America and so can you
The Incredible Edible Egg's Avatar - Comment posted on 11/01/2007 03:01
The Incredible Edible Egg
vista = the devil
bluki's Avatar - Comment posted on 11/01/2007 04:22
bluki
i'm using toshiba too........... i use vista only............ no complaints............. :/
Keef's Avatar - Comment posted on 11/01/2007 05:37
Keef
i hate XP after using Vista for so long..........its so much better its great...

only people who dont like it are people who are afraid to try it because they know they will like it... THEY FEAR ITS POWER!!!!


nothing wrong with vista.... WOOP!
bloodylip's Avatar - Comment posted on 11/01/2007 06:33
bloodylip
Toshiba are okay, but watch out for the fucking power adapter. It will bend, it will break inside, you will not be able to charge. Three for three, as far as people I know (myself included) who've had the problem.

Also, try setting your BIOS to not show the pretty graphics and show you all the status messages. Usually, hardware RAID will give you and option to fuck with shit (after the POST). I think my desktop card uses Shift+F1. If you can delete the RAID drive, you might be good as far as Linux is concerned. But you might have a problem when it comes to XP. If your drives are SATA, you're probably fucked. Windows XP install CDs don't have SATA drivers, and you usually need to do the F6 floppy install. It may be possible to get a USB floppy, but I don't think I was ever successful doing that. Hit me up with a private message or hop on IRC if you need more in depth help.
Rbj's Avatar - Comment posted on 11/01/2007 07:15
Rbj
Old pre sp2 XP disk is old.

In other words, the problem is because your XP disk doesnt have full SATA compatibility on the install. I have exactly the same problem and its bloody annoying to say the least.
bloodylip's Avatar - Comment posted on 11/01/2007 07:24
bloodylip
Also, here's a quick guide I found from googling "slipstream xp sata": http://www.thinkdigit.com/forum/archive/index.php/t-559.html
It guides you through creating a new install disk with SATA support built-in.
MaxVest's Avatar - Comment posted on 11/01/2007 08:15
MaxVest
I second bloodylip's slipstreaming suggestion. You can burn a new copy of Windows XP but with service pack 2 (with RAID support) added in. Not only does it work, creating your own homemade edition of Windows makes you feel like a badass. Maybe even a little bit of an outlaw.

I used the tutorial at Paul Thurott's Windows site, and it worked for me. Has screenshots, too. My purposes were different, but it seems like it should work in your situation.
itemforty's Avatar - Comment posted on 11/01/2007 08:49
itemforty
I despise Toshiba all of a sudden. Thanks, Ted. I'm going to go convert for your cause.
Also, people have already stated it, but XP RAID is dick and butt.
nademagnet's Avatar - Comment posted on 11/01/2007 08:55
nademagnet
Hey Ted... if Rbj is right and you have an older XP install disk I might have a handful of new disks. I could mail you one if you like. Maybe a "current" XP install disk will recognize you SATA Raid.
VampireChrist's Avatar - Comment posted on 11/01/2007 10:57
VampireChrist
i've had some luck with USB floppy drives...
go buy a couple and try em out. then return em.
also, check your bios for settings where you can turn off raid and change the sata mode to ide.
and yeah, newer install discs of XP dont generally have this problem. you can try downloading a SP2 install CD and to keep it legal, swap the disc after it loads your HD and use your existing key on it. (not sure how big you are on legality. the place i work is big on it, so im putting that method out there) of course, theres the slipstream method too. just read that up there ;p
Aequitas's Avatar - Comment posted on 11/01/2007 11:12
Aequitas
RAID in a laptop is beyond retarded. That said, it's not really Toshiba's fault that you have to jump through hoops because XP is too old to know what your RAID controller is. (Ubuntu will catch up.)

Just use nLite to integrate the RAID controller textmode driver into an XP install disc. Burn the disc, boot from it, and the driver will be loaded along with standard devices when XP setup starts up. It's really quite easy.
Namelessted's Avatar - Comment posted on 11/01/2007 13:24
Namelessted
Thanks for the help guys. I am looking into a couple of these options to see if they will work.
Sharpless's Avatar - Comment posted on 11/01/2007 14:17
Sharpless
I already knew this. I'm on my second Toshiba laptop in a year-and-a-half and now the CD/DVD drive barely works. I don't dislike Toshiba, but their laptops have not been treating me well. I should've gotten either a Mac or a Dell.
tehdopefish's Avatar - Comment posted on 11/01/2007 16:16
tehdopefish
Another thing to keep in mind is that on some newer laptops, there are no xp drivers available for some of the components. The version of vista that is bundled with the laptop is an OEM edition that includes all the drivers for the proprietary bits... it won't always happen, but it's something to keep in mind.

Good luck.
Joe Burling's Avatar - Comment posted on 11/02/2007 15:51
Joe Burling
Ron's laptop is hotter than Chad at a dolphin porn show.
king3vbo's Avatar - Comment posted on 11/02/2007 17:33
king3vbo
1) RAID in a laptop is fucking stupid
2) Slipstreaming would probably be the way to go
Eschatos's Avatar - Comment posted on 11/04/2007 20:02
Eschatos
Wow, I have almost no idea what most of you guys are talking about. I just say, stick with desktop, and fuck Japanese shit.
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