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I don't necessarily feel a lot of the complaints were actually worth a damn, though. When I read what people wanted I realize they were hoping for the Return of the King ending, where you spend ten or fifteen minutes watching as Wrex settles down with his new hot piece of Krogan tail, Commander Shepard is given the Medal of All Things That Are Awesome (post-humously, perhaps) and Garrus goes sailing away to Arda with the elves. They didn't get that, they were pissed, and now they're thrashing about like crazy until Mass Effect decides to give baby their bottle.
What we essentially have here is the test audience for the film version of I Am Legend saying the original ending, y'know the meaningful one from the book that made it such a notable book to begin with, was crap and demanding a happy ending. What is I Am Legend now? A movie with a shitty ending, all because the film studio didn't want to take a risk and have something meaningful.
That's not to say the Mass Effect 3 ending was good as is. I myself liked it, but that's probably because my take away from it was a bit different than everyone else's. I don't care that I don't get to see the end result of my choice, because what I get to imagine and picture in my head will always be better. I got to see what happened to Shepard, though, especially in the emotional high of those last few minutes of the game. The real issue was that the ending of Mass Effect 3 presented a bunch of ideas commonly found in the works of Isaac Asimov and Arthur C. Clarke, ideas that were very, VERY poorly telegraphed or discussed throughout the games up to that point. This is partially because the writers evidently didn't have the entire story mapped out, or they ditched their original plans after the second game for a different ending. When you're writing a trilogy, this is a dumb idea (unless they are only connected via universe, such as Nolan's Batman).
Complaining is just someone being butt hurt things aren't what they want. What we really need is constructive criticism. See, people are always going to complain, and most importantly, you can't please everyone. So calling complaints proper market research is absolutely terrible in most cases. Sure, it is necessary in some situations. I've had to run a bunch of usability tests. I know the importance of people speaking their mind when they don't understand or like something. But interface and software design != story-telling, and most of the complaints for Mass Effect 3's ending are not valuable market research.
Constructive criticism is, however. Constructive criticism is usually more respectful of the material and, most of all, has a proper argument as to why something was bad aside from "I didn't like it".
I look at this Extended Cut DLC as a disappointment, but not because of the content. I was curious if, ten years from now, it would be like one of many novels or films that were disliked by the masses at the time but we now consider classics. I have a feeling most of the Mass Effect players just weren't ready for an ending like that in a video game, and as such the game and its conclusion is being evaluated unfairly.
What we essentially have here is the test audience for the film version of I Am Legend saying the original ending, y'know the meaningful one from the book that made it such a notable book to begin with, was crap and demanding a happy ending. What is I Am Legend now? A movie with a shitty ending, all because the film studio didn't want to take a risk and have something meaningful.
That's not to say the Mass Effect 3 ending was good as is. I myself liked it, but that's probably because my take away from it was a bit different than everyone else's. I don't care that I don't get to see the end result of my choice, because what I get to imagine and picture in my head will always be better. I got to see what happened to Shepard, though, especially in the emotional high of those last few minutes of the game. The real issue was that the ending of Mass Effect 3 presented a bunch of ideas commonly found in the works of Isaac Asimov and Arthur C. Clarke, ideas that were very, VERY poorly telegraphed or discussed throughout the games up to that point. This is partially because the writers evidently didn't have the entire story mapped out, or they ditched their original plans after the second game for a different ending. When you're writing a trilogy, this is a dumb idea (unless they are only connected via universe, such as Nolan's Batman).
Complaining is just someone being butt hurt things aren't what they want. What we really need is constructive criticism. See, people are always going to complain, and most importantly, you can't please everyone. So calling complaints proper market research is absolutely terrible in most cases. Sure, it is necessary in some situations. I've had to run a bunch of usability tests. I know the importance of people speaking their mind when they don't understand or like something. But interface and software design != story-telling, and most of the complaints for Mass Effect 3's ending are not valuable market research.
Constructive criticism is, however. Constructive criticism is usually more respectful of the material and, most of all, has a proper argument as to why something was bad aside from "I didn't like it".
I look at this Extended Cut DLC as a disappointment, but not because of the content. I was curious if, ten years from now, it would be like one of many novels or films that were disliked by the masses at the time but we now consider classics. I have a feeling most of the Mass Effect players just weren't ready for an ending like that in a video game, and as such the game and its conclusion is being evaluated unfairly.
There is a line between making a valid complaint and just whining/trolling. There is nothing wrong with expressing valid complaints. I fucking hate whiners though.
