Recently Resident Evil 6 got released on PC, and I, with my undying (or probably, currently, undead) love for the series since 1996, couldn't pass it, despite the mixed, at best, reactions to the game from most sites and people i trust opinions of, including dtoid's own Jim Sterling, who hated the game. I spent three days straight playing the game and managed to actually get quite a lot of enjoyment out of it, even though it may have been dangerously close to masochistic at times. Yet, I felt that the game's potential, it's great ideas, no matter how shitty implemented, and it's first ever since Zero and CVX true feel of Resident Evil in terms of the characters and the story, were good enough for the game to be enjoyed, at least by fans. For that, however, i felt that some smaller and much easier to fix things could be changed considerably improving the gameplay experience. So I've made a list and posted it on Steam game discussion and Capcom Unity forums in naive hope that Capcom, while providing the post-launch support, may sometimes visit those places and might read and consider some of the things I've suggested, or ignore it, but "at least I tried". Obviously, it got quite a lot of comments i like to call "use more lube and stop whining" or, even more often "i didn't read what you said, but use more lube and stop whining".
It has been talked about many times, yet it still amazes me every time someone postes constructive criticism to something, because he/she cares and loves the game, but it gets negative reactions from userbase, and in 90% only userbase, not the developers themselves. In fact, developers, escpecially small indie developers, seem to love this kind of feedback as they realise, that this can make their game better, which, in turn, makes it a win for everyone. I've had examples of it on my experience, in fact, with one really cool puzzle platformer game Vessel (which is on sale now on Steam, btw). I've posted a similar post, less refined and not as good argumented then the RE6 one, i might add, on Steam forms for the game, which, expectedly, first got the reaction from people who thought that tl;dr is a great argument for discussion, but then got attention of the developers, with whom i had a nice dialogue about things which could've been changed in the game to make it better, but without compromising anything, things that have been released later as a patch. As an added bonus, people replied in that thread, that the reaction from developers motivated them to buy the game during the sale, when they decided to check the forums about the game first. Win for everyone - we got a better game, developers got a good reputation and sold the game. (And, as i said, it is a fun game, so check it out).
I don't know why consumers tend to be so defensive about so many wrong things, while they are so eager to "defend" content producers from things those content producers actually benefit from and care about. Don't understand, why people can't understand that the point of argumented criticism is to make something better, something the one who makes the criticism actually cares about, that this kind of criticism comes out of love, not hate. And i really truly have no idea, why anyone who doesn't bother to read the post feels that it's his/her duty to tell the entire world in the comment section, that he/she didn't read the post.
P.S. tl;dr version - people make me sad.
P.P.S. Of course, there are always people who do read and do provide good arguments, it's sad, that they tend to be in the minority.