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Warranties & the RRoD on the Eve of Castle Crashers
KMCC | 6:02 PM on 08.26.2008 9 comments


Really Microsoft? And I was really starting to warm up to you. With your excellent online
service, interface, and especially your recent XBLA offerings, my other consoles have
not been getting much attention. With Castle Crashers FINALLY available tomorrow, it seemed
the trend would continue. It seemed.
I don't mean to recount yet another RRoD story, because that's pretty stale by now, but I
would like to express my anger towards Microsoft's ridiculous policies, as well as warn others
who may not know what they could be in for. It seems you NEED a RRoD in order to not pay
Microsoft $100 to have your broken console fixed. You need a RRoD, 3 red lights,
specifically in order to not pay them to fix it. Essentially, their product needs to
break
in the proper way they designate for them to not charge you.
So, even though their shoddy, rushed, cobbled together "most exciting product on the planet"
broke due to substandard Microsoft produced components, I was out of luck because it didn't
break correctly. I asked if I was then expected to sit in front if it, turn the thing on and off
over and over and over again, and hope to get LUCKY ENOUGH to hit the RRoD jackpot. I was
told "that was my choice". The supervisor claimed there was no one higher than himself, in all
of Microsoft, that I could speak too. Fuck that guy.
As much as it pains me to say so, yes, like an idiot, I did have to do that. And eventually, I
did get the blessed 3 red lights. NOW they will fix it their POS product. My NES from 1986 is
more reliable! But I digress...my point here is that Castle Crashers is coming out tomorrow,
and that is Fucked Up. My other point is, if any of you start experiencing freeze ups on a
regular basis, or however you sense the end is near, you be better off leaving the fucking
thing on for a few days and expediting the process.

On the eve of Castle Crashers. God. Damnit.



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6 comments | showing # 1 to 6
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Dao2-SKP's Avatar - Comment posted on 08/26/2008 20:35
Dao2-SKP
Actually it's not really like that ><

The warranty on the 360 is something like 3 months? 6 months? Something like that, basically it was the standard warranty. With the on-set of the RROD Disaster they increased the warranty to cover any RROD related incidents :|
Gantz's Avatar - Comment posted on 08/26/2008 20:45
Gantz
Wow so did you like, plug it in, bury it under you blankets and let it die like an unwanted child?
KMCC's Avatar - Comment posted on 08/26/2008 20:48
KMCC
@DOA2-SKP:

My Xbox was unusable, in that it would freeze on the loading screen, even before the dashboard showed up. I couldn't do anything with it, but it also wasn't red ringing, which is a necessary factor in them fixing it under the 3 year warranty. Therefore, I would have had to pay them $100 to fix it. As in, it didn't break correctly.

Also, I like your Blood Angel avatar
KMCC's Avatar - Comment posted on 08/26/2008 20:50
KMCC
@Gantz:
Essentially, I had to keep turning it on and off, over and over, till it red ringed. More like choking it to death. Now I can get it repaired, though.
norm9's Avatar - Comment posted on 08/26/2008 21:19
norm9
Couldn't you just say it red ringed and then ship it off? It's not like they really repair it. I assume they just rip the guts out and implant some newer guts.
KMCC's Avatar - Comment posted on 08/27/2008 08:21
KMCC
I thought of that, I said that to them, "I could just tell you that it red ringed". Their response was that always confirm the red ring upon receiving the unit, to ensure its not a problem arising from some other internal issue. If it does not red ring in their test, they offer the $100 repair charge.

I was really angry when I wrote this, so I understand its not exactly clear.
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